Family of 5 travelling from Australia - 2 adults and kids ages 10, 8, 3. Main bedroom with 2 king single beds and the tantami room with 2 beds as well. Would have preferred a queen or king size bed in the main bedroom instead. The rooms were decent size for a decent Japanese room. Adequate space to store luggages and other items. Staff were extremely courteous and helpful with whatever questions we had. Location was good - 7 Eleven shop just down the road to buy essential supplies, 16 mins walk from the Teramachi market with plenty restaurants and stores to shop.

One king size or queen size bed in the main room instead of 2 king single beds

We had very good stay in the Rinn hotel. The room was extremely spacious, very clean and extremely quiet. The bathroom was spacious with a bath and shower ('wet room'). Amenities were good too. Bedding was comfortable and spacious. Airconditioning was very good too, as was the wifi. The neighbourhood was excellent and safe too, with a nice vibe (peaceful yet not boring) with a 7/11 convenience store around the corner, plenty of coffee bars nearby and within 10-15 mins walking distance of Kyoto's main street.

No breakfast is served.

We were in a quadruple room which can have 2 single beds and a tatami room that would have an additional 2 futons. As there was only 2 of us the futons were not setup meaning the tatmi room was empty, meaning it felt very spacious, and the sofa/TV area felt a good size compared to other hotels in the area. The bathroom was also very spacious. Our request to open a window which required a key was dealt with quickly.

The windows have both blinds and frosting meaning you cannot see out at all which is a shame as the corner room would give some nice views of the surrounding streets, and the windows also cannot open for safety reasons meaning you feel very isolated once in the room.

The junior suite was so nice, the beds were excellent and everything was very stylish, a mix of traditional and modern! The bathroom was next level. There is also a laundry machine in the hotel.

The air conditioning was not so good, and the refrigerator was too small and hadn’t had a proper freezer. Location was okay.

It has a lot of space and it is so clean. I really like how you have to leave your shoes by the door. They provide slippers. Very convenient with a washer and dryer and a kitchen. Everyone that worked there was super helpful and friendly. Their customer service was exceptional. They truly showed that they cared.

Nothing

Very clean and pretty. Roomy for Japanese standards with two separate bedrooms and a living area. Really liked the interior design. Staff were very nice and helpful. Location was great too with many eateries nearby.

Minor points, I wish they had a hook or something to hang used bath towels.

We were 5 adults traveling from Canada our first time in Japan. The location was great. Quiet but still very close to the center of town. Lovely coffee shop next door that served the most amazing coffee and desserts. THE ROOM was beautiful. We had a 1 bedroom and a 2 bedroom for our party of 5 people. Both rooms were fabulous. The bathrooms were super clean and quite large by Japanese standards.

We LOVED everything!

Loved staying here. Perfect location, super clean and comfy. Staff friendly and helpful.

Only thing i would change is being able to see out of the windows, they were all locked (for safety i suspect) but all the glass was frosted. Don't know why as street view was pleasant.

The amenities were amazing. The robes, slippers, sheets, the extra towels readily available in the room. We did not use it all but, it was really nice to have it readily available. The drier and washer was a plus. It is also very close to the bus station and walking distance to everything. The staff were very helpful asking us what our plan was for the day and helping us getting there.

None.

What a hotel. We've had an absolutely wonderful stay, the staff was amazing, the room was clean and spacious, the neighborhood was pretty quiet and at a walking distance of everything we needed (not to mention the delightful Owl Cafe right across the street). A relatively small hotel that ensures a personal service in a quiet environment.