It's close to the Kesei-Narita station. Had it not been raining, we could have walked to the hotel from here. But since it was, we took a taxi and it only costs 600Y. A great deal considering we had our big luggage with us. It's a 13-15min walk to the Narita Omotesando and the Naritasan Shinsho-ji temple from the hotel. Space was not too tight. We were able to comfortable open up our luggage from the space of the room. They have Japanese toilets for their toilets. Shower and faucet was separate from the toilet so both can be used at the same time. They have free shuttle buses hourly from the hotel to Narita airport for free.

The staff was extremely accommodating and helpful. I asked them if I would be able to leave my luggage for over 10 days as I would be flying to other destinations and would not be able to take checked baggage with me, and they kindly and promptly accepted. They were careful about printing out instructions about my request and carefully attaching that to the luggage. When I came back to retrieve my luggage, it was exactly the way I had left it. They also accommodated my request to have a room on the top floor both times I stayed there. The request for it to be as far as possible from busy areas was also fulfilled. The cleanliness in the room was top-notch and they also provided amenities for free. The hotel is conveniently located close to a supermarket and mall, where you can make last minute purchases. Although I did not have breakfast at Hedistar, I was told by other guests that the variety and value of the meal was outstanding. Their shuttle service was also able to take us to Narita for free. Communication with staff both in person and via email was wonderful. I will definitely stay there again when flying to Narita and will highly recommend it to friends and family. This is also a reasonably priced hotel!

Rooms could be a little larger, but that is the standard in Japan, it seems like.

Near Naritasan Park, there is a street dedicated to traditional culture. The service staff were excellent,. We stayed at this hotel twice; one time we got a great room, and another time we got a small, not-so-clean room.but the convenience store downstairs was a plus.

Airport shuttle service is not provided between 10 a.m. and 3 p.m., so we had to take a taxi to the airport. The breakfast was the same every day, We stayed at this hotel twice; one time we got a great room, and another time we got a small, not-so-clean room.

the property was clean and close to restraunt and convenient sotres with a supermarket also down the down. train stain station was also 15min walk, just he mindful there two types of trainstation near the hotel. hotel offers free bus shuttle so make sure to use

breakfast was not great, as a frequent traveler i like to try different food and their food was not it. esp for people who just landed and just want to start their day with just everyday food it did not have a great selection of food.

We booked 2 nights here just to have somewhere to decompress for 8 hours (after 22 hours of travel) before we could check in to out longer term hotel. It was fine, seemed to have good facilities, but can't really comment on much more because we weren't there long or even overnight

Was a pain hauling luggage (we had a lot to be fair, travelling with infant) to the nearest station, lots of narrow bumpy hilly streets. Hotel had some kind of bus service but think that was just to/from the airport

The hotel is stylish and comfortable. The beds are comfortable and it was so nice to have a couch in our room. The breakfast is great and has a range of options. There is a mini convenience shop in the lobby which is super convenient. There is a shopping mall and restaurants within walking distance. And a beautiful shrine and food/shopping street (has a Kyoto look and feel) 10 minutes walk away also. Narita is a lovely area, it is so nice to see a lot of greenery, especially after spending most of our time in Tokyo and Osaka.

It would be great if breakfast was served for a little longer as it finishes at 8:30am. The bathroom is very compact, I think you would struggle if you are very tall or large.

Good for overnight stay before flight next day. Unfortunately shuttle does not leave early enough for check in to 7 am flight but taxi ride was reasonable. Walk from train terminal was a little rough with suitcases. Bed was comfortable and pillow was awesome. Typical small room for Japan but futon in double twin room was welcome for accessing open suitcases. Close walk to restaurants, Narita shrine and shopping area through cute neighborhood.

clean & modern, reASONABLE PRICE

The pillows were a kind of 'health' pillow . They were VERY hard and had some kind of grain in them. I couldn't use them & had to use a folded towel instead

the shuttle to and fro to the hotel.

We just faced a small problem as we arrived at 7 p.m. at the hotel and the shuttle for the earliest shuttle trip to the airport were fully booked. So the next morning we hardly found any suitable taxi or Uber as we were 6 people (2 adults and 4 kids). So make sure if you are travelling in big group, please make a reservation an hour ahead from the hotel staff. Otherwise, either you will be late to catch your flight or you have to walk to nearest station about 850 metres.

Good location, there are stores nearby and a small convenience store inside the hotel itself. Breakfast was included, free shuttle bus available for guests. We could use the scales to check the weight of our luggage. Room was small, but all the amenities were available, beds comfortable, nice view from the window. Clean, nice place. Good price.

Walls very thin, could hear drunk young guys the whole time, children screaming in the next room. Also seemed that this hotel was pretty popular with huge Chinese tourist groups. There were so many of them we had to queue for the elevator for like 10 minutes and eventually took the stairs. Don’t think that such huge groups of 50+ people is a good idea. Hard for other guests to use the facilities.