Excellent breakfast with a large variety of food. The location of the hotel, being near Hankyuu Juso Station, was very convenient and there a lot of good restaurants nearby. The staff were friendly and welcoming.

Having 4pm as the check in time is strictly enforced - not great when you have travelled from overseas and arrive there a little early. Also, the cleaning of the room is done on a roster of days that is inflexible rather than to suit the length of your stay.

The staff was extremely helpfull, even the staff with lesser english knowledge went above and beyond to help us with any inquiries. Breakfast is a small buffet style that changed some components daily, Curry, Miso, Riceballs and some eggs were staples.

Sometimes the ventilation would drag in a lot of smoke smell from the smoking rooms to our smoke-free room. Its quite thin Walls so if you get noisy neighbours it can be a bit annoying.

Our queen room was clean and big, by Japanese standards. We appreciated the included breakfast, served as a small buffet. The location was perfect for our needs - close to the train station, several decent restaurants, and nice shopping arcade.

We were satisfied with all aspects.

Great location, very close to JR and Metro! Nice restaurants close. Shops close. Room was great size, gave me third floor room. Breakfast was good every morning.

I think it was very clean and the staff was very friendly and helpful. There is breakfast, too, and it is considerably advantageous when we think about accommodation charges. It was close to the station, and it was 2 stations to Osaka Umeda Station, so access was good.

It's hard to find a bad point, but it's a bad point that there are entertainment shops and touts at night.

It was really easy to get in and out of the hotel. The staf was really helpful and of course really polite.

I can't really say. I'm really glad that I stayed there.

Pretty nice rooms and quite a few restaurants and shops around. We had the different rooms and we all slept like babies.

Breakfast was very simple, yet fresh and tasty. Not many attractions around the hotel. There is a metro station close by and that's what you have to use if you want to see or do anything in the center.

Centrally located. Very helpful and friendly staff. Very good breakfast.

Staff was very helpful, hotel room does have all necessary, you can take on the reception pajama, toothbrushes, etc. Breakfast is very basic, but pretty enough for not to be hungry The hotel is very close to the bus stops, subway

Nice and clean room. Close to Juso metro station and lots of restaurants. Breakfast is also nice, although japanese style.

I was staying in a room where smoking is allowed and as a non-smoker I could smell cigarette.