The location is very good, within walking distance to the shopping center, restaurants, riverwalk and of course the Alamo. This is an historic hotel so don't expect large rooms, but the room that I stayed in was very comfortable, I did not lack anything.

There is quite a bit of construction going on around the Alamo, so that can be a challenge. I used the valet parking; the attendants were friendly. Unfortunately, while parked in their lot, my vehicle was broken into, and they attempted to steal it. The lot does not have cameras but was told that at the 1am lot check my vehicle was indeed locked with zero issues, so it happened sometime after that. I will say that The Menger and the Valet were very accommodating to my husband and me. We were allowed to keep the vehicle there until a tow truck was arranged. This experience will not prevent me from staying at The Menger in the future, this incident was not their fault. I blame the low life criminals that lurk in the darkness.

The hotel is adjacent to Alamo Plaza and close to the River Walk in the heart of San Antonio, so there is no better location. This is a classic old hotel, beautifully maintained, and the suite we had was lovely. The staff is friendly and very helpful. The bed was very comfortable and the HVAC was able to keep the room at a very comfortable temperature even when the heat soared. The lobby and public rooms are beautiful, and there's a lovely garden. We didn't use it, but the pool is large and well equipped.

The hotel needs to upgrade their WiFi. Everyone is "on line" these days, so travelers need dependable Internet service. The bathroom needs to be tweaked; they could install cabinets so that there would be a place to put one's "stuff". Finally, the buffet breakfast is pretty standard. One would expect that a first class hotel would have a first class breakfast.

The room was very clean, comfortable, and beautiful. A bit small but very aware of time in which it was built, so we had no problem with it. Beds were very comfortable with nice pillows. Most hotel pillows are cheap and flat. The location was perfect. Right in the middle and within walking distance of everything we wanted to do. We stayed there for the rich history and beauty of the hotel, and we loved it (especially the bar).

There was nothing we didn’t like. Temperature of the shower hot water would fluctuate a bit but never went cold at all. The tub drain was a little slow

The friendly bartenders. The prices for drinks.

The people working in the buffet, most of them was sick. Coughing not covering their mouths, 1 of the staff was blowing his nose around the food. Will never eat there again. Over priced buffet. No waffles or pancakes.

This hotel has always been on my dream list of places to stay. So when the price was right, I booked a room and was so glad I did. I loved that I could feel like I was walking back in time when staying at the hotel. My favorite places were the original entry, where you can see the 3 indoor balconies of the rooms upstairs. The wallpaper is gorgeous. The room we stayed in was exceptional as well. My goal for this trip was to experience everything the hotel had to offer and to feel like I was back in time for my trip, and I did exactly that. We ate a great hamburger and fries at the Bar, and we dined for Breakfast the next morning.

I had nothing negative to say about the hotel. It was fabulous. I only wish they had more of a write-up somewhere in the hotel, a pamphlet of sorts that told more of the history of the hotel. I googled to find the history. As I love old buildings, I enjoyed learning when the additions took place, and that it was owned by several owners. I know most people don't think of these things like me, but with the ever-evolving new buildings with no personality or history, I truly enjoy that we get to go to places like this to discover the past that was before us. There was a pamphlet, but I thought it could have used more information.

Overall this is a great location. The hotel is connected to a plaza, which was under construction during our visit, but looked like it would be awesome. You are about 1-2 blocks away from a river walk exit. Majority of our trip was walking around and we only needed a call to get to the Historical Market Square. Food, shops (including Ripley's) was a couple of steps outside of the hotel.

The only negative thing i can say is that at night, I didn't feel 100% safe walking back to the hotel; however due to the construction they have specific path ways that are fenced in which made you walk by people. I'd imagine i wouldn't feel that way if there wasn't construction. During the day, no such feelings. This is also not the hotels fault.

The historic feeling of the hotel tied with a beautiful architecture was absolutely amazing. I personally enjoyed that walking outside of the front of the hotel , you are immediately met with a beautiful park, shops, mall entrance , and the Alamo. Everything was right at our fingertips. Of course my children loved the pool area and the garden.

I do not have anything to complain about of course keep in mind that the level of luxury provided by this hotel is set in an extremely old building that is comfortable but small.

The staff are all amazingly nice and incredibly helpful. The hotel itself is absolutely beautiful. It is HISTORIC so if you want to stay at a completely modernized location, then this isn't for you. The location is perfect and in walking distance to just about everything. The hotel has food options, but there are just so many great places you'll find it hard to decide. We love the pool area and the bar. (also comes with rich history) Make sure you take the time to see all this historic nuggets that the hotel and surrounding area have to provide. The rooms are quaint, clean and comfortable. The showers have great hot water and pressure. And again, the entire staff is amazing.

Breakfast was great. Construction around are makes it a bit difficult to find.

It is expensive. I will save my Pennie’s so I can go again.

The location was amazing and everything on the Riverwalk is in walking distance, so it made it so easy with the family. Outside is a green space where the kids could run around and play and the Alamo is literally next-door as well as Ripley’s.

It’s old. Everything is clean and functional. I felt like there was a if it was not broke don’t fix it kind of mentality which is good bc there is no waste but the bathrooms are tiny and bare minimum and old . No bugs and very clean. Overall, we will definitely come back.