The place was very nice , I felt very comfortable, the staff really made me feel important. Valet was amazing and very respectful. Staff was always helpful always respectful. The place has everything you need to be comfortable, library,gym, pool, restaurant,bar, it’s perfect even for a weekend get away for a local. I did have an encounter with a spirit while I was there 3/22/24-3/24/24 was a bit scary but nothing crazy. I will definitely be going back and getting rooms for my family in the future.

Well, I was a housekeeper for a couple years, I know what a clean room looks like, in the room I had… everything looked so clean and perfect, I couldn’t complain, until I looked under the bed😄 there was a sock under there that wasn’t mine, also the carpet felt wet.

The property was very well maintained. The property retained some of its historical features and incorporated modern features as well The staff were very friendly and very helpful. The valet was exceptional although a little pricey, but it would have been more expensive to park it ourselves.

The property was down to one elevator, however they allowed guests to use the service elevator which was helpful. The beds were a little small for myself and my husband together.

It was a beautiful hotel with really nice staff. Especially the cleaning staff and front desk and bar. The room we got 1209 was beautiful, with huge windows and beautiful view! The gym had everything you needed. Used it twice and has a Peloton! Came during Fiesta so the top of the building lit up in different colors!

The bed was uncomfortable and leaned to one side. (Only the one by the window), my kid's mattress was good. Sometimes the lamp would go out in the room and every once in a while the elevator would stop on random floors (the lights on the elevator buttons would be selected and then just "reset")

Beautiful old hotel friendly and helpful staff location was great .

The hotel restaurant was sub par for the type of establishment. We ate dinner at the Oro restaurant inside the hotel . The firecracker shrimp was a frozen product with a bottled sauce wings were lack luster for the price you would expect better . We decided to give it another chance for breakfast 22 dollars per person for greasy bacon rubbery sausage and instant oatmeal . However the waitstaff were super friendly. They should look at finding an executive chef that actually cares . We stay Hilton often and have never experienced such a lazy meal preparation at any of the other hotels outside the rest of the stay was as expected . I would recommend you stay there just don’t eat there .

Great location. Just off the riverwalk and still in walking distance of shops and restaurants.

Not a lot of hot water for the morning shower.

Location and and the room was really good.

The air-conditioning is pre set and it's literally freezing through the night even if you change the thermostat. This wasn't appreciated by US especially with little children abd when we mentioned it at check out they told us that we had to call them and ask them to come up and change it. Wish this was mentioned before or a note in the room re the same would be appreciated.

Location

I purchased breakfast included using booking.com, but when I got to the hotel they said it was not in the hotel stay. I checked booking.com receipt and it didn’t state breakfast, but when I booked the stay, I chose the higher price which stated it included the breakfast. So I had to pay out of pocket for our breakfast at the hotel’s restaurant.

The location was great, the room was very nice, the beds were confortable. It was a great room, especially for an older building.

The divider seperating the room from the bathroom was not great, staying with our son made it a little unusual with a glass door. Changing the glass to something non-transparent would make it great. If we were staying longer this would have been more inconvenient.

We love everything about the Emily Morgan! Our room was spacious, clean and comfortable. The bathroom was big and the tub was HUGE! The bed and pillows were comfortable and so many extra touches made our stay great!

The $50 valet is steep, but you can go in and out as often as you like, and the valets are all super friendly and helpful!

It was located in the middle of San Antonio. The river walk, the mall, and the Alamo right there. The architecture and convenience of the surrounding shops and eateries was also a nice touch. They do offer ghost tours as it is the 3rd most haunted hotel in the United States.

Seemed to be under construction in some parts. A heads up would have been nice. Though nothing was going on due to it being the weekend.