This is a real five-star hotel! Everything was at the highest level - service, friendly and caring staff, special thanks to Milk for her hospitality. There were delicious breakfasts with a large selection of dishes (but it didn't change much), a cozy room with a large bed and a spacious bathroom. We chose a room with a mountain view and felt complete privacy and we liked the view. I would like to separately note how well thought out everything is in the room - an air purifier, your own iron, there is a beach bag, even flip-flops. If we go to Phuket again - we will choose Avista

Everything! We loved the food, it was tasty and very good. Nice people and great service. We enjoyed staying here and this is one of the best hotels we stayed at. The pool is clean and the rooms as well, we celebrated a birthday and there was a cake waiting for us and they even upgraded us to a bigger and better room for no additional charge. We will 100% come back to this hotel! :)

Nothing, amazing hotel

The hotel is excellent and very special.. next to the sea and the required services such as restaurants, market, and all the required shops. The reception staff were at the top of sophistication and kindness, and their service was amazing , as they provided us a motorbike for rent and helped us with all our needs. The hotel staff is very kind and helpful. They always welcome and provide assistance if we ask for it, and the rooms are beautiful, the view of the pool and the sea is stunning, and the breakfast buffet was wonderful ... I cannot describe this hotel, and I will book it in my future trips

every thing was amazing , the only thing that i needed is more lights at the bathroon for Putting on makeup : )

It was a beautiful experience. Our 1st time in Phuket. And Avista together with its staff made it extra special. It was a 5oth birthday celebration to remember.

The rooms are spacious and very neat. Hotel facilities are wonderful, restaurant options are nice. Good huge swimming pool, could get busy so make sure you reserve yourself a good sun bed early morning. Breakfast buffet was reallllly good, just make sure you go there wearing something you don’t mind getting the smell of food stuck on. The staff are beyond nice they will make all your needs come true. I loved the stay.. overall was a really good experience.

Not a beach front resort - you’ll have to cross the road to get there, and pay money for renting sun beds as well. Location: would’ve been great if this place was somewhere in the center beach of Karon instead the edge.. you’ll have to walk at least 10 mins to the nearest supermarket, restaurant, etc.. 5 stars prices: either at the restaurant or spa .. they know they have good service and you’ll have to pay for it. having said all this, I still truly enjoyed my stay here !

Spacious rooms, good breakfast in a restaurant atmosphere, balcony that is pleasant to sit on wonderful attitude of the employees.

The concept of the prices in the menus whether it's in a restaurant or a bar that don't include service and vat, it's very confusing. The floor in the room was constantly damp even in the morning after a whole night with the room completely closed

Fabulous hotel, amazing staff and a very wonderful experience. Food was very good, breakfast was well stocked and had a great selection. We were well looked after every day by Trish - who also served delicious cocktails every evening on the roof top bar. Our room was excellent, large, very comfortable and very clean. It had a lovely balcony and seaview from the 5th floor. Our room attendant was fantastic - Biw works very hard every day to keep the rooms clean and well stocked. We loved this hotel. Everything about it was great - the swimming pool and the restaurants. We ate dinner in the main restaurant once and had a mix of Thai and Spanish food - lovely. We also ate with our "feet in swimming pool" at the beautiful grill restaurant. We enjoyed a great steak whilst watching the live fire dancers on Friday night. Great location. Easy to walk into Kata beach or Karon beach. A nice massage place just outside - much quieter than the ones in town / great massage! Highly recommended! Thank you. We shall definitely return if we ever come to Phuket again.

Screaming kids!!!

Everything. The pool was great, awesome location close to Karon beach and the staff was absolutely amazing. Left us all sorts of cute little gifts for our honeymoon and even upgraded our room. The breakfast buffet had so much selection also. Would recommend to anyone!

Nothing.

Overall, the resort is lovely, although in our opinion the amenities and service are closer to a 4 star resort. The daily clean of the rooms is not very detailed, and many times small things like the shower gel and toilet paper were depleted and not topped up. The pool would often get filled with leaves from the surrounding greenery and not cleaned as often as one would expect. Location of the hotel was great, and was in walking distance of both Kata and Karon towns. We especially loved the daily buffet breakfast, which included a great range of cuisines.

The highlight was the room/resort design, ambient lighting control, in-house restaurant, staff friendliness/skills/professionalism, small details that made my stay perfect! Reception team were world-class! Other features that made my stay amazing: double size balcony with views of the ocean and sunset (you have to pay more for this type of room), the bathroom was super modern and luxurious, nicely equipped gym, staff to guest ratio was high (everyone was either cleaning or greeting guests).

Soundproofing could have been better (but not sure how you can change that now), as you can hear the foot stomps of other guests, the echoes in the hallways, quite loud housekeeping staff. I had to wear earplugs. Also, other guests were a bit trashy: some drunk Aussies disturbing other guests. Loud families who didn't understand resort etiquette. Again, hard to police that as a hotel. Finally, dear future guests: please don't wear beach clothing to the restaurant, don't be greedy at the buffet breakfast, speak in a manner that doesn't affect other guests eg volume/noise, don't behave like it's a hostel. Class doesn't cost a thing, so please respect the resort and others.