The staff were amazing. Very friendly and helpful. Everyone made me so welcome. The location is great if you need peace and quiet away from the city and just want to relax. Room service and housekeeping were excellent. The pool was a perfect size and kept very clean and tidy by the guys at the pool.

Rooms and pool need a refurb. No shaded area at the pool and broken worn out sunbeds. Ladies changing room grim but sanitary wear was kept spotless.

Credited to Buggy Driver!!

Bathroom door cannot closed perfectly

Highly recommend - location was superb and the room was spacious! I loved the tranquility of its ambiance and surroundings and even with standard room, it spacious and so comfortable with a bathtub. Of course it’s not advisable due to privacy but you can relax in the bathtub while looking to the balcony area. I just loved it! Yes, the near parking is limited and you have to walk a bit from the other parking but I personally find it not a problem at all. I love walking and with the surroundings, everyone should walk too. It is accessible to the ‘Tangga Putrajaya’ - wasn’t it nice?!..

Nothing.

I recently stayed at Pulse Grande Hotel and had an exceptional experience. From the moment I arrived, the staff was incredibly welcoming and attentive. The check-in process was seamless and efficient, setting a positive tone for the rest of my stay. The room was spacious, clean, and beautifully decorated, offering a perfect blend of comfort and luxury. The bed was exceptionally comfortable, ensuring a restful night's sleep. I also appreciated the thoughtful amenities provided, such as the complimentary toiletries, and fast Wi-Fi. One of the highlights of my stay was the hotel’s fantastic dining options. The breakfast buffet offered a wide variety of delicious and fresh choices, catering to different tastes and dietary needs. The on-site restaurant served exquisite meals with a diverse menu, and the service was top-notch. The hotel’s location was ideal, conveniently situated close to major attractions, making it easy to explore the area. The concierge team was incredibly helpful in providing recommendations and directions, ensuring I made the most of my time in the city. The overall ambiance of the hotel was elegant yet welcoming, with beautifully maintained common areas and a relaxing atmosphere. The pool and fitness center facilities were also top-notch, providing an excellent space to unwind and stay active during my stay. In conclusion, my experience was nothing short of outstanding. The exceptional service, luxurious accommodations, and prime location made it a memorable stay. I highly recommend this hotel to anyone looking for a superior hospitality experience.

Nothing

The secret garden at night in front of the hotel and the staffs. Very friendly and helpful staffs from check in until checkout. All the staffs were veryyy nice. 5 stars for the hospitality! The secret garden is very beautiful and they sell foods there so you can chill and relax there.

The sink was a bit clogged I think because it was slow to drain the water. The lamps are a bit too dim for me. Taxi and ehailing were a bit difficult to get because the location is kinda far from other buildings or place. But we did managed to get Grab and Maxim after some time. So its advisable to drive here. The parking is a bit far but dont worry they have buggy to take guests to the lobby.

Nice cool hotel on top of the hill. I managed to get a view (through some trees) of the Putrajaya skyline and Putra Mosque, if I'm not mistaken. Smooth checking-in and courteous staff from concierge. They gave me room at level 3 i.e. same level as the lobby/reception, no need to take a lift. All in working conditions i.e. lights, air-conditioning, TV etc. The room was not new and modern but well maintained with some refurbishment. The bathroom had bath tub and also a separate shower closet. Quite convenient as some hotels you have to shower in the bath tub. It was Ramadhan and I didn't take the sahur/breakfast option but I did ordered through room service. I'm quite impressed with the ordering through an apps, they responded through the chat box to confirm on my order and even by phone call to double confirm certain things. And the food was wonderful with reasonable portion even though a bit pricey. And they said the room service is 24 hours even in other months than Ramadhan, as most of the hotels I had been limit to 9pm for last order.

The hotel seemed doesn't have any basement parking and the parking space provided was an open space. They provided a buggy service to travel from the lobby to the car park as it is up hill, hence quite challenging to walk with your luggage to the lobby. In the bathroom, there's also a hand shower in the bath tub and also a sliding door which opened up the room. The problem is if you shower in the bath tub, chances are the water will spill onto the sliding door and eventually form a water puddle on the wooden floor in the room itself. Probably the management might want to re-look on this design.

The property was very grand. Rooms clean and comfortable. A nice sized swimming pool The breakfast was the best choice we had in 5 weeks of travelling.

We used this as a 1 night stopover in between flights. There was nothing in the information when I booked this to explain that no alcohol was sold at the property. I did not do enough research because there were no also no restaurants or bars close to. There is a restaurant on site

The buffet worth of value - mixed of traditional Malaysian food and western, the bed super duper comfy, bathtub were spacious, love the old vintage wardrobe in the room, love their bathrobe and totally loveee the architecture of the building and the garden! Awesome view and very calming and relaxing.

The open buffet not suitable when there's renovations work done as the buffet is on the lower ground and no coverage on top of ceiling to seperate micro nano dust level.. and please if possible, light more up the room as the most wardrobe in the room were in dark shade

First, the room is very spacious in comparison to other hotels. The bed is wonderfully comfortable and cozy. The air conditioner is remarkably effective in keeping the large spacious room at the most accommodating temperature without the need to wait for a longer time. And the staff are very friendly, attentive, and helpful in attending to the requests to ensure that my stay is a memorable one. And I have to say Mr. Ihwan who was in charge, has done a remarkable job and duty to his utmost efforts in assisting me with all my needs so that I didn't have a lot of hassle throughout my stay. I want to thank you for providing the services during my two-night stay in the hotel.

The hotel is under ongoing renovation during my stay, and it does create some inconveniences. I guess I was visiting at the wrong time to fully capture the best of this hotel. I wish I could pay a visit after all the renovation is done and have a chance to fully utilize the services the hotel have got to offer.

The room was very nice and comfortable. The staff was helpful and polite. The food at breakfast was good. My grandson enjoyed the buggy ride to the carpark and from the carpark back to the hotel. I love the balcony which opened to a small garden.

The pool was a little too deep for children The small garden outside the balcony could be maintained better and be planted with plants that have flowers, and mowed frequently. I think it would be better if a small table is put outside on the balcony with the two chairs provided there, so that we could just sit outside and have tea or enjoy the scenery or read a book.