After traveling 42 hours from Mexico to Casablanca it was comforting to know that I could look forward to: 1. an early check-in, 2. a delicious breakfast to be delivered to my room, and 3. a an appointment for a hot stone massage for later that day. The hotel employees are very helpful, kind and welcoming, across the board; reception, concierge, restaurant and housekeepers. I'll have been here for a total of 8 nights during my trip in Morocco. Traveling as a solo woman it feels good to be safe and taken care of. For instance, last night I attended an art opening and wanted someone to know where I was. Went to reception, told them where I was going, he took a photo of the location. When I returned, a big smile from them. Extensive morning breakfast buffet, delicious dinners (couscous, asparagus risotto, salmon) fast wifi, comfy couches in the lobby for reading...it's a small oasis in the city center.

The breakfast buffet is outstanding; whole and cut Fruits, salads, cheeses, cereals, a plethora of breads, numerous selections of water and juices, and the best custom-made omelettes! The dining areas are warm and inviting, and the breakfast staff are cheerful and welcoming. My favorite dinner menu items are the asparagus risotto and salmon. Muhammad is an outstanding waiter. If you have dinner at the restaurant, you will be welcomed with his warm and engaging smile and friendly aura. Mohammed the concierge needs a shout out for always being right there, greeting every guest that comes into that lobby with a welcoming smile. For a weary traveler, that is the best gift! Jumaima at Reception embodies the best of this young generation’s professional Moroccan woman in the hospitality industry; polished, committed to guests’ satisfaction, great communication and language skills (in many languages!), attention to details, and genuinely enjoys her career.

I prefer to use cloth napkins instead of paper napkins. Better for the environment, and it raises the dining experience the restaurant (just like I do at home.)

My stay at the Radisson Blu Hotel in Casablanca was nothing short of exceptional. The hotel boasts a perfect blend of modern luxury and Moroccan charm, making it a delightful place to unwind. The rooms were spacious, elegantly furnished, and impeccably clean, ensuring a comfortable stay throughout. What truly made my experience memorable was the outstanding service provided by Omayma. Her warm welcome and genuine hospitality were evident from the moment I arrived. Omayma went above and beyond to ensure that every aspect of my stay was enjoyable. Whether it was providing insightful recommendations for local attractions or promptly attending to any request, her professionalism and kindness were truly commendable. I would highly recommend this hotel to anyone visiting Casablanca, not only for its prime location and comfortable accommodations but also for the exceptional service provided by Omayma and the entire staff. They truly know how to make guests feel welcome and valued.

The staff were so helpful and welcoming. Room was spotless clean, the bed was the best I’ve had in many years of travelling. I enjoyed the gym. Location was very good I could walk to all the places I wanted to visit. I’d recommend the hotel

The breakfast was very good but overpriced compared to all other hotels I’ve used. The bathroom also needs a drying wire to dry wet swimming clothes. 4 sun beds by the pool isn’t enough. If the 2 large pot plants nearest the pool were removed you get get another sunbed.

The property was lovely very comfy bed.

I messaged the property via bookings.com as I had left my reflexology shoes in the room with no response. I than called the properly and the reception was supposed to call me back they never called back. I than called them again and while talking to reception the phone hung up, I tried to call back twice right after and nobody answered. Very poor service from the reception. Extremely disappointed. The hotel manager contacted me and got the shoes sent to my next destination in Morocco I am very happy with the outcome and Thank Frederic for his quick response once writing this review. Thank you again for your help.

Has a positive energy

None

My stay at Radisson Blu Hotel Casablanca was exceptional, largely due to the warm welcome and outstanding service provided by Umaimah at reception. Her professionalism ensured a smooth check-in process and she offered valuable city advice to enhance our experience. Moreover, meryem from housekeeping went above and beyond to ensure all our needs were met, making our stay feel like home. The hotel boasts a welcoming staff that brightens the crowded streets of Casablanca. Overall, our experience was marked by exceptional hospitality and service, making our stay truly memorable.

Nil

The hotel staff was all very nice and welcoming. We made a dinner reservation at the rooftop restaurant and the food was excellent, and the manager Momo was very accomodating and went above and beyond for us to have a pleasant dinner. The room was big and the bed extremely comfortable.

The breakfast buffet was a bit sparse and lacked variety, especially considering that it is not included in the base price and you have to pay extra for it.

The staff, this is really one of the best things in the hotel , very welcome and very helpful in an amazing way , I really want to thank mr. Mohamed Elhelo in the front desk and also Ayoub , Momo and Mr. Mohamed in the restaurant who really makes me feel like home with their care and the various varieties of breakfast which were very delicious The rooms were very neat and clean and well furnished in a modern decoration, a free car parking with a very helpful valet people, location is ok but not the best , I really will repeat my visit again

Nothing

Breakfast buffet is superior. The dinner menu had a lot of choices and the asparagus risotto was very good. I enjoyed reading on one of the couches in the lobby for a few hours the spa hot stones massage was the perfect antidote to 42 hours of travel. All of the staff are welcoming, professional, and friendly.

The room key did not work on the second day and the hotel staff had to accompany me to my room twice to let me in at Reception. The room key machine was not functioning.