location and staff

tv didnt work , requested assistance at front desk they took note and nothing happened

The hotel is easy to find in a new city. The staff were all very friendly and helpful and were able to get us an early check-in which was much appreciated. Our room was situated over the railway tracks which was quieter than expected but so unique. We booked a canal view, but getting the corner room on floor 8 we also go a view of the train station and across the city. Free baggage storage after checking out was another bonus for the hotel. If we visit Amsterdam again we will book again, thank you team Ibis Central

Nothing, the staff make the stay relaxing

Friendly and helpful staff Absolutely perfect location, right beside Amsterdam Central station Clean Comfortable bed Great power in shower Nice breakfast, everything was fresh and a good selection to choose from. Great 24hr self service snack shop inside of the reception. Luggage storage room available Great value for money

A little noisy from the trains from early morning, but that's to be expected with the location beside. Cars/ taxis can not drive up the street of the hotel. Therefore, you can not be dropped outside, a couple of minutes walk away.

My first visit to Amsterdam was made even more memorable by my stay at the Ibis Amsterdam Centre. Without a doubt, it’s the best hotel I’ve ever experienced. The level of personalized care and attention from the staff is truly beyond words. I encountered a minor issue during my stay, and the way the team responded made me feel genuinely cared for—just like family. Every staff member I interacted with was incredibly professional, and I’d like to give special recognition to Naima and Inra, whose kindness and support I will never forget. This hotel exceeded all my expectations, and I wholeheartedly recommend it to anyone visiting Amsterdam.

Everything great !

Location can't be beat. Came into Amsterdam for the night before taking a transatlantic flight the following day, and the location made it so easy to get off our train, check in, and then easily check out and head to Schiphol the following morning, all while being downtown to enjoy an evening in the city. Staff was pleasant and check-in/check-out was easy. Rooms were small, but clean and comfortable and had everything we needed for a quick stay.

3 of us were in the triple room and it's a tight space. Got the job done for the night, but wouldn't want to be so cramped for more than one day. (But to be fair, I knew when booking it would be a cramped space for all three of us, so it wasn't that big of a deal, just be mindful of it).

We were impressed that the customer reception has re emerged, and the young lady was very good, friendly, helpful and gave quite a bit of information about the hotel, where to find everything, and if we needed any further help or advise then all we need to do is ask. Perfect

One of the lifts wasn’t working for three of our days, and our room was only cleaned thoroughly once and thus was the night before we left. I know that smoking is a problem, but to stand right outside the main entrance door allowed the smoke inside the hotel, maybe a shelter away from the front entrance would be an answer.

The location was a very short distance to the train station. Honestly exit the station and turn right and it’s right there. Very convenient. We purchased breakfast and it was better than average. Laundry wasn’t available unless you did per item through hotel which would have been very expensive. No electric kettle available and Lobby charged for hot water. Walkable to all museums and canal rides are right across the road but just watch for bikes! It seemed like a safe location Rooms were small and no proper chair to sit down nor table. They had a little stool but to watch TV or read you had to use the bed so it was difficult to spend any duration in your room. Dinner options were good and worth the money.

Room small and no chair or seat available No kettle Access to upper floors(above four) required two different elevators. Early Luggage drop off for hotel was on fourth floor and a general swipe key for room for access. Anyone with that general key could access your bags. There was a pay access in main lobby but that is available to anyone just not hotel guests.

Very clean, nice staff, close to central station and quite close to the dam

While the rest of the staff was kind and professional throughout our stay, our experience on the last day (December 23) was disappointing due to the behavior of the receptionist. He was rude and unhelpful when we requested a delayed checkout, dismissing us with a firm ‘No’ without any explanation. To make matters worse, our friends who requested a delayed checkout right after us were granted a significantly extended checkout time. This inconsistency left us feeling unfairly treated.

The location is super literally two steps from the central train station, which makes it very convenient if you are arriving or departing to/ from the city by train whether from/ to the airport or from/to another European destination. very easy to find flawless check in very nice lobby and breakfast area. They do have a lift and a connecting tunnel to the adjacent tower. access to public transportation is right there are plenty of trams to go anywhere in the city, although it’s walking distance to almost anywhere.

The rooms are quite small and if you’re traveling with big size luggage, it will make it almost impossible too move freely however, if you just staying a couple of nights, this is not a problem just deal with it.

It was in a good location and easily accessible from the train station. Comfortable beds and good blackout curtains to help with sleep.

The only thing that I wasn’t happy with was the luggage hold area as when I went back to collect my luggage I couldn’t get into the room as it was overloaded. When you opened the door bags would fall towards you I had to get help from the staff to locate my luggage and there was other people in the same situation the staff member was helpful but you could see she was just as irritated about the situation