The hotel is a short Metro ride (15 minutes) from Centraal station, then about 10 minutes walk from the Metro station, so quite convenient if you're planning on being out for most of the day but want somewhere fairly close to town and don't mind a bit of a walk. The suites are roomy, with a double bed and a sofabed that converts into a double, so good for a family or small group of friends, and good value for money in that case. The kitchenette has a microwave, kettle, fridge and dishwasher, so good for breakfast and if you want to bring back a takeaway. There are USB ports above the plug sockets near the bed, so easy to charge your devices. The suites are in a separate building to the main hostel, so nice and quiet. Staff are helpful, efficient and friendly.

The food in the restaurant is fine, but nothing special - pizzas and fried snacks. Fine if you want a quick and cheap meal, but as the bar/restaurant is right next to the games area, it can get noisy. The electricity in the room is powered by the key card, so you can't keep the appliances running when you're out. There is Netflix on the TV, but the one in my room wasn't a compatible browser (although it was in my friends' room). Some watchouts: on the pricing information on booking.com it says that city tax is included, but this is not the case and you will need to pay this when you check-in (but this is a small amount). You will also need to pay a refundable deposit of 100 Euros, but this is refunded after they have inspected the room after check-out.

The location place was amazing . Some of the staff was great

What I really disliked was being accused of shortchanging the hotel. The room wasn’t ready until 1.5 hours past check-in time, with no apology. We even showed up at noon to make sure it would be ready for 3, but the property was understaffed. When we rented bikes, it took a long time to get them prepared, yet when we returned them we were accused of being five minutes late. Finally, with parking, even though we paid, the gate wouldn’t open and staff accused us of not paying—despite the charge being on our credit card. After spending 8–10k on a vacation in the Netherlands, being accused over 10–20 euros felt insulting. For that reason, I would not choose to stay here again.

In a lovely, quiet area, quite distant from the overcrowded city center, from our perspective a very convenient location. There are adequate connections with the center within up to 10minutes walk. The staff was very helpful and discrete. We had booked a studio apartment which was very nicely set up and convenient for our family with 2 kids. Comfortable main bed and even the couch was nice. The kitchenette is not for cooking - you have a microwave in place and a fridge, which are both very useful, but no cooking is allowed. They do have a nice restaurant in the hotel and some options nearby. Supermarket was close too. I particularly appreciated that every day they refilled the coffee capsules. Lifesaver :).

Great location 10 min from the metro. Friendly and helpful staff. Bedroom was very comfortable accompanied by a coffee machine and microwave. Served well all our needs.

The breakfast is very basic for the price. It does not even include a basket of fresh fruit such as bananas. Coffee machine only offers americano. Adding a bit more variety would already elevate it and feel the price worth it. If we had known before buying we would have just gotten the english breakfast from the bar. Sad some of the games in the common area had to be paid for given the high accommodation price...

Great location (close to train+metro station, supermarket), helpful and kind staff (we had a broken shower tab - they fixed it fast), good separation of the hostel and the suites, practical room design (not big, but doesn’t feel small), comfy beds, daily refill of coffee capsules, fridge, great view (room 435), cinema in the lobby!

The most ridiculous and inconvenient aircon system ever (you can adjust temperature +/- 3 degrees, but not sure compared to what (outside?!), we had cold wind and turned on heat (in July) the same night, until we removed the electricity card, which thankfully stopped it), dust (come on, please use a vacuum cleaner!), outside noises (we had some drumming, saxophone and machine sound from outside, but raindrops are also quite audible).

As a couple the via suites were absolutely perfect for us! the room was great with plenty of space and an amazing shower. Have seen a few previous comments about the location but it’s only a 10 minute walk to the metro / train station with regular services for both. Both the metro and train were cancelled one day due to construction work and it was no bother getting to Amsterdam Central. Yes you have to walk through uni campus but no bother doing so, such helpful staff and would come back in a heartbeat.

More of a constructive comment but we couldn’t turn the air con off so have both came home with sore throats but that’s a minor issue

beautiful studio. Has everything except a cooktop. Has fridge, dishwasher which is great. Nice bathroom. Hotel lobby is quite happening. Good vibe.

No cooktop in kitchen. Distance from metro. Both metro stations are 10 mins walk. Trust me its a lot with a kid and when you are on trip exhausted all the time. Even bus stand is 15 minutes away. After 2 trips to metro, i decided to take cab everytime to the city. Expensive but better than walking to metro

Room was lovely easy to access. Bed was comfy. Great shower. Bike hire was great and easy to use.

Way too small for 3 adults. A bit far from the city but bike hire + Uber worked well. The staff are not the most helpful. There is a lot of self check in spots but if you have an issue or need help you could wait up to 30 minutes for assistance. Only 2 washers and dryers for a huge amount of backpackers and hotel guests which made it hard, waited for hours to get in to wash our own clothes. No cash on site so had to get coins from a convenience shop which isn’t very close by…

The room was very nice, well laid out Clean and comfortable The whole hotel and suites had a great laid back vibe The building is in a good location very close to metro station and some great local cafes/ restaurants and a few shops are also nearby

No real negatives but the rooms could benefit from a full length mirror and would be an idea to supply a mini oven for cooking rather than a microwave and perhaps a toaster too

Cleanliness, layout of the room that includes a kitchen and living room, metro, convenience store very close, good breakfast, comfy bed

room key issuing system doesn't work properly so people need to wait for a long time, some of the other guests contaminate the food and drink at breakfast (one guest put her hand in the muesli jar, another touched the bread with bare hands many times) and leave used glasses and dishes together with the unused ones, all of the tables were dirty at breakfast when we arrived (at 10 and at 8) so an occasional wipe of the tables would be nice or at least some paper towels and cleaning solution to do it yourself