Had a fantastic stay. You can tell that the hotel really cares about their customers because not only do they provide you with a comfortable room, excellent service & food, but they also provide free activities such as bike hire, entry to local golf club and also to a local pool. We didn’t get to try the free activities due to time constraints but will definitely be trying them on our next visit.

Disability parking is really limited although there are lots of street parking available at the back too. It might be helpful if some disability parking spots are added at the back carpark, so it’ll be easily accessible near the ground floor rooms.

Very comfortable well sized room and fantastic amenities. Restaurant food was amazing and spa was spot on after a day exploring.

I did not enjoy other patrons, in room down the hall, going in and out of their room a lot during the night, the auto closers on the door are quite loud, or their talking loudly on speaker phone in the corridor. I also had someone try to turn the handle on my door several times. Fortunately, I had locked it. On the booking side, I did not like the fact that it was cheaper to book for a 2 person stay than a 1 person stay on Booking.com. My option included full breakfast which really wasn't required. Should have booked direct!

All staff were extremely friendly and helpful throughout the 3 nights we stayed. Great value for the quality of the place. Very clean, very tidy establishment. There is plenty of on-site carparking. Cool bar on-site and the hotel restaurant buffet was pretty good. Free bikes are available, which was amazing.

Location was a bit further from the main area of town than I'd expected, but that was my own fault. There was an electric jug and microwave in our room (724) but had to place them on the floor to plug in as a moden was in the socket, not that it was a big deal to do, just slightly annoying.

Pillows were awesome. WiFi excellent. Pools great. Staff very helpful & room clean & tidy. Overall a lovely stay.

Shower water pressure was exremley weak. It took me so long to try & get the shampoo & conditioner out of my hair it was ridiculous & the toilet was dripping wet after I finished my shower so I had to wipe it down each time. Not exactly what I had planned for my holiday. The most surprising thing was there was no lift to get to the upper floors. As pensioners with bad hips we found this extremely difficult. I would have expected a complex as large as this to have a lift in it.

The Devon is a gem. Our room was a Queen and although smallish it was but comfy. The price was extraordinary for the place. It was more like a resort. Great public spaces; bars; restaurants; art everywhere. A bonus was the free guest washing facilities. Friendly staff and lots of parking. No need to go anywhere as this place caters for your entire stay. AU$193 for 2 nights was an absolute bargain.

The location is on a main road however traffic noise was not an issue even with the window open towards the road. You do need to close the window (no screens it seems in many places in NZ) so the insects don’t bite you at night. That only leaves you with air con. It didn’t appear that there were many restaurants to walk to, unless you go to the motel across the road. However, staying and eating at The Devon is not a trial - good options from an all you can eat restaurant, to a good variety of dishes to eat in the bar/lounge area.

The hotel had lots of facilities to entertain the kids. There's a seating area outside for mini pinics, a sunshade area with outdoor furniture to view the poolside, and people watch or provide supervision and changing rooms with jacuzzi as well as the regular pool. You can have breakfast, lunch, and dinner in the same building with Marbles restaurant downstairs. I had a spa bath in our room with two tvs, so you dont have to fight over the tv. Free wifi is also available. Walking distance to local shops - we walked all the way to New Plymouth mall and eateries. We also had free laundry and dryer in our room for long stay. 😁 also looks like the pool exterior got a repaint which was great.

The extraction fan in our bathroom wasn't working. Just an improvement, not a dislike - the lion statues by the pool could do with a paint job 😀 will match the rest of the ambiance.

Property was lovely. Had a beautiful pool. Lovely bar and restaurant. Room was super clean and well laid out. No issues or problems when asking to help with the cot.

The only thing would be, we went to dinner at marbles and it was outstanding so decided to go for the breakfast the following morning. All was great until I thought I would have a bowl of peaches after my daughters looked so good! Only to find they were fizzy, fermented and off. Staff moved very quickly to remove them from my table and the buffet which was good to see - just hoping my daughter doesn’t get a sore tummy.

Just wonderful! From first contact, to the late night presence, good morning wishes, calm manners and happy staff. Love the art work in the hotel, gardens.... I spent alot of time trying to assimilate to the time difference just looking for the next art piece. We really enjoyed the bikes and pool. The 24/7 room service menus were excellent and it was so good to be able to wash our clothes. Lastly.... Tohu wines! So good. Ngā mihi maioha kia koutou! If I were to offer constructive feedback.... It is very practical to utilise the bathroom basin to wash cups and fill the hot water jug, however... perhaps bottles of water in the fridge to offer instead. I am Māori, it is a cringing idea to contemplate taking such items into a body washing and cleansing area ie: tapu (sacred), tikanga (customary practice) We managed by refilling our water bottles and rinsing our cups in the garden. Thats all I got... cultural thoughts and affirmations. Thank you

I absolutely loved the little romantic touches added to the room in celebration of our 1yr anniversary. • the fruit bowl filled with chocolates included • champagne and wine glasses nicely set up with a single stem rose in vase • the postcard of beautiful Mt. Taranaki was a nice touch also and we are very appreciative thank you 😊 The room itself was very spacious and pristine. I liked having the option of being able to relax and watch the TV(s) either in the living room area or the bedroom. The garden was very well maintained clean/tidy - I loved the Marble statues and I loved being able to have the option of relaxing in the sun under shade/umbrellas set at the tables and having a cigarette dispensary for those of us whom smoke. The pool I thought was based in a convenient location not too far from the tables/seating area for those who have young ones to keep an eye on.

I didn't like that the connection to the WiFi was either running slow and/or disconnecting whilst trying to watch movies. • The bathroom sink was clogged. • The water pressure to the spa bath and shower wasn't the greatest.

The pool and spa were awesome although they need an easier way to get in and out of the pool as the steps are very deep steps . The staff were awesome and really went above and beyond for us . The tv in our room was old and not working so well and they got one of the staff to put a new tv up . They upgraded our rooms to interconnecting rooms without any extra charge . The cleaning staff were also amazing and helped me to carry bags in from the car and bought us fresh towels when they were needed.

Issues with parking can be a little bit rough especially as some people park in the hotel car park just to go to the restaurant to eat meaning less car parks available for guests that are staying at the property and the steps in the pool are very hard to manage and could do with improvement they are very deep steps . The height of the steps were each up to my knees and I’m not that short . And the shower in room 702 could use some improvements to stop the water going towards the door of the bathroom we had to use towels to try to keep the water from going by the door.