Really enjoyable. I booked my accommodation last minute and wouldn't usually spend this much to stay somewhere however the need was a must and I wasn't disappointed. Check in was simple, the room was clean and comfortable. The little courtyard was really cool and the kids could ride their scooters on the path and kick a ball on the grass. loved the functionality of the kitchen. Left something behind in the room, was informed before I even made it home and was sent and received in less than 24 Hours, Much appreciated!

The mirror in the bathroom on the wall sideways haha. The single beds in the bedroom for the kid would have been great however wasn't a huge deal just would have made it easier to get things done while the kids were in bed.

We had a wonderful stay at this newly renovated motel. The entire place was spotless. The location was also very convenient, making it easy to explore the area. We booked a family room with a small garden, which was a fantastic choice. Sitting outside in the garden on a warm summer evening was such a relaxing experience. The kitchen was well-equipped, and having a dishwasher made everything even more convenient.

The night can be a bit chilly; you may want a thicker blanket.

Good location, services and facilities.

Parking was a bit tight, mainly due to other large cars not parking in the middle of their parks. Also could hear the neighbouring unit which could have been an issue if had been later in the evening. Found the operation of the television didn't align with the written information. But pretty minor and well outweighed by all the good aspects.

Good location, clean serviced apartment, friendly people to deal with. Lots of space, room was set up nicely with TV that allowed you to watch from bed and from the chairs easily. Everything we needed to make food. Felt private and didn't feel like you would make to much noise for the neighbors.

I think a bed topper would make the bed more comfortable. I felt comfortable sleeping on the bed but the next accommodation we stayed at had a topper and elevated it, so that's more a suggestion not a criticism. Think it would have been good it the washing machine was free and there was a washing line to hang your stuff. ( can understand the dryer costing but would be good for washing machine to be free, or at least a way to get coins for washing machine on the premises).

Modern room, very clean, great location. Only thing missing is a spa or place to relax. We had the basic room ( last minute booking) and no chairs to sit outside. Early check in. Quiet at night but you can hear the people in the morning next door.

No reception and when I called to book directly there was no answer. Stayed two nights and we were not given more coffee and bed was not made. The tv is small and oddly placed.

Lovely clean and tidy good quality apartment, well maintained grounds and very organised hosts, a good amount of space and really liked that you have two doors between bedroom / lounge. Very close to everything, the beach, the mountain, supermarket, town centre.

Just being probably too picky I felt that the courtyard area could have a bit more personality - a tree, a coloured umbrella, just something to give a sense of homeliness and not too concrete.

Room has great facilities and very quiet. Love the TV with Sky

The bed was uncomfortable, I could hear the springs when I sat on the bed. Might be time to replace the mattresses. I stayed in room 1 which had beautiful black out blinds on the main window, but then the kitchenette window and door had no blinds which meant the morning sun shone in brightly. Not a big issue.

We have stayed at The Strand on several occasions and the rooms are consistently well maintained, very clean and tidy. The location is perfect for us as we have family in New Plymouth.

This is a very minor gripe. We normally have a room that has access to a private outside area with chairs that is lovely to sit out in. This time we had a smaller room with no access to a private outside area.

Good size studio, mostly excellent facilities, especially the bathroom and size of the kitchenette

I had problem with the hob and couldn’t get it to operate. Unfortunately there didn’t appear to be any instructions to help. Fortunately I was able to use the microwave instead to prepare the meal so I didn’t need to get the assistance of the host. The check in was unusual - the office was a small unmanned space and I had to call the owner to confirm what unfit we were given. I’m not sure if that information was provided prior to our arrival but I couldn’t find any confirmation in the emails we were sent. The bed was a bit hard for us

1 bedroom apartment- Clean, tidy, modern and comfortable. Big beds and well equipped kitchenette with full size fridge, microwave and even a dishwasher. There was a tv in both the lounge and the bedroom - both with Sky Boxes.

Not enough parking. Not sure if people had guests over or several cars for one room. We had to park on the road; not a huge issue.