Soo close to shopping and countdown which was ideal for our family travelling. Bus stop to town centre is located right outside the front which makes getting to and from, super convenient and only cost $2 per adult with bee card. Huge plus is also the café “Billy’s” in the front is also super great! Location was great for us, we didn’t mind the short bus trip into town at all! The big window view of the mountain was beautiful and the airport next door was not loud like I expected. The room was lovely had enough space for our family of 4 (5yo & 10 month old)The reception staff when I checked in was super kind and welcoming, tried her best to have the room ready for us but there were delays with housekeeping.

One thing that brings this place down a bit is the cleaning! It was a bit slow and not super thorough. Not terrible but room for improvement in that aspect. Also the breakfast wasn’t amazing, I’d recommend sleeping in and eating breakfast and coffees at Billy’s right outside.

I like coming back from our long road trip and opening the room door and seeing the room is cleaned and beds are done, Beds are comfortable to just drop our body and relax. Staff are all friendly and helpful with a smile. Easy fast check in and check out. Love how every shop was closed by and we can walk around the five mile shopping complex. It was a pleasant stay. Will stay there again in future

The tv needs upgrading. My daughter wanted to watch Netflix but it wasn't available. Even though the chrome cast was available, I had to connect to my phone for her.

I celebrated my birthday week with a trip from Wellington to Queenstown with my partner, and our stay at Sudima Queenstown made it even more special! When we arrived, Derrick at the front desk warmly welcomed us and let us know we could check in earlier than scheduled. After providing our IDs, he surprised us with a complimentary upgrade from an Alpine View King room to a Remarkables View King room, waking up to that stunning mountain view was incredible! To top it all off, we walked into our room to find a thoughtful birthday treat and a heartfelt handwritten note from the Sudima Queenstown team. It was such a sweet and personal touch that made my first Queenstown trip and birthday unforgettable. A huge thank you to the Sudima Queenstown team for the amazing hospitality! I can’t wait to visit again, definitely staying here next time! Note: I love how accessible everything is from the hotel, whether it’s grocery shopping, electronics or clothes shopping, it’s all just a short walk away, barely even a block!!

There's nothing to complain about, everything here was awesome.

*Great service and staff, providing things requested quickly. *Provided a little "Happy Birthday Platter" with chocolates - being aware it was a birthday trip. *Coming into room day two, to fresh towels and bed made, the bins emptied was lovely. *The bathroom was modern with a rain shower. *Closely located to shops and restaurants (walking distance). *Free parking. *Collection directly from the hotel to Milford Tour.

*Would have been nice to have a couple of plates and cutlery other than tea spoons in the rooms. *Ability to adjust room aircon to a slightly colder temp. We were told all rooms are set at 22 degrees which felt warm, but a standing fan was provided to help which worked - solution provided.

I have stayed here before and returned for a reason! Lovely rooms, great size and well appointed. Two of the key reasons I booked here was the parking and breakfast. Parking is free and super easy, not the case with some of their nearby competitors! Breakfast is excellent, a great range and tasty.

Minor things - I think I had a kangaroo in the room above me one night, could hear someone jumping up and down quite loudly for one of the nights I was staying which was unfortunate, hallway noise also carried. Was also a little confused when while finishing my last morning's breakfast I heard one of the waiters asking the people next to me if they wanted barista coffee. I was not offered that at either of my breakfasts and that would have made a big difference to my day!

High quality property , great staff , good breakfast , Thanks to great hospitality , Greta staff both at reception and at podium restaurant ( Noel , Juliet , Pabi, Jamie , Dimi , etc etc ) Were all very professional , kind and friendly always tending to our needs ) ( we were with children and all our requests were attended to promptly ) Can’t thank Sudima staff enough ! Happy staff happy customers ! Regards from all here in South Australia.

Hotel was very clean and bed very comfortable. Soft towels. We mostly caught the bus into town and it was so easy with bus stop right outside the hotel to go into Queenstown and was even able to catch bus to Arrowtown just down the road. Ate at the Japanese restaurant right next door which was delicious. Ended up walking to the airport after our stay and was really easy 15 minute walk.

A little bit noisy from the road outside our window at times but not too bad considering the proximity.

Wide range of pillow options to choose from for your sleeping needs. The first room we were allocated had an odd sewage smell. The concierge staff were very receptive to this and explained that this was likely the nature of the air freshener used, but happily offered an alternative room. This room was much more to our liking with no smell, and very clean facilities. Loved how the hotel was located in a shopping village with easy access to a supermarket, laundromat, various clothing stores as well as ski/snowboard hire stores.

Queenstown is the perfect place to stay! 🏔️🚗🛒🛍️🌧️❄️ With ample parking, great shops like cafes, supermarkets, and pharmacies, you can easily spend a rainy or snowy day exploring the area. 🚗💨✈️ And with a variety of food options, including cafes, Indian, Japanese, and fast food, you'll never go hungry. 😋 #Queenstown #PerfectLocation #FoodieHeaven

Would be good if you have microwave and tap water which is basic need specifically for family who have infant.

Location! Its close to all amenities.

We had already requested the reception about late check out and it was agreed to. We thought it was entered into the system so that other staff could see. On the day of the check out, the staff at the reception had no idea about what was agreed to. It was explained and we didn't have to pay anything extra. But the staff was kind of rude about it. We had to repeat ourselves twice. This was totally not needed especially when we stayed there for 7 nights and the late check out was agreed to.