The amenities and kitchen setup were quite good. The room was clean. There are USB and USB-C ports in lot of places, this was so good to charge all the accessories. The luggage storeroom service was quite helpful. Mostly all the staffs are enthusiastic and helpful on queries, but one (night) staff was not helped much for my travel adaptor issue. I got the same help on next day from different staff. For porter service, the staffs were so helpful to print the label and they themself did the label on my luggage, so that porter service could easily identify the luggage. We need to do the check-in and check-out via kiosk and it was so smooth. The checkout was over in two seconds.

In the economy room, we have slanting roof and it was so uncomfortable to roam around the room. I hit my head multiple times on that slanting roof.

Breakfast was not provided but there was an attached cafe where we could pay and eat. Additionally they had a pantry with fridge, microwave, coffee machine, kettle, toaster. The super market was across the road where you could purchase and then prepare your own breakfast in the pantry. Plus it had work area with tables and chairs or a sofa where one could just relax. The central station was just a 5 minute walk, bus, tram were at walking distance too. We walked over for the cruise.

Probably if the room was a bit more spacious and had a cupboard and proper side tables it would have been more convenient.

The location is excellent—just a short walk from the central train station and airport bus stop, which made getting around very easy. The hotel is well managed, with a welcoming lobby that has comfortable seating, card games, and puzzles. The shared kitchen was clean and practical, with a coffee machine (200kr per cup), vending machine, kettle, and paper cups all available. The room was clean, modern, and well furnished, and the bed was extremely comfortable. There’s also an outdoor terrace on the 5th floor, great for relaxing when the weather is nice. Overall, a great experience. I’d definitely stay here again.

The price. Also communication was prompt. We knew what it was, budget accommodation and it served it's purpose for 1 night. If you had no big bags you could walk to the light rail. Bed very comfortable.

We knew you had to pay for coffee, umbrellas and it is completely self check in self service, if you don't have roaming it would be hard. No TV, no in room coffee or fridge, no shampoo conditioner, toilet paper dispenser like one you would find in a public bathroom. We knew all of this. You can't walk to light rail if you have bags you will destroy the wheels. This was the main reason we booked was walking distance to station. Definitely not doable with our luggage. You are 15 to 20 minutes to Bryggen but given it rains so much and is cold, take this into consideration

The place was great and met all my expectations. The room was clean, and it was within walking distance to all the main points of the city. The check-in and check-out process was easy and convenient. The staff were nice and helpful.

The only downside of the room was the lack of air conditioning, a fan, or the ability to open the windows. The AC wasn’t working, and after taking a shower, the entire room became very humid. Since we couldn’t open the windows to lower the temperature, I had to leave the door open to the corridor for about 45 minutes until the room cooled down. It would also be great to have a small TV in the room.

The hotel was new and clean. Comfortable beds There is a kitchen area with hot water and some vending machines.

Check in was a difficult process, and the staff was not that helpful. I never received a code to check in with, and was not able to check in 45 minutes before 15.00. This is ok, but I was not able to check in at 15.30 either, because cleaners were still cleaning the room! I had to wait for help for 20 minutes, and had to complain to be able to actually get a room. I was travelling with a three year old, and we rellay needed that room! In the end we were upgraded because our room wasnt finished even 45 minutes after I was supposed to.

The location of Citybox Bergen is wonderful, close to the center of town, parks, restaurants, the bus station, port, and other points of interest. It’s very easy to walk there or find a e-scooter to use, etc. The room had a great view (on the 5th floor), was very clean, the beds comfortable, and had all the items we needed for a pleasant overnight stay. The host in the lobby was easily accessible for questions. Checking in was seamless including printing an extra key for two. The kitchen in the lobby was well equipped and the chairs in the sitting area were comfortable. We highly recommend it.

The hotel has a convenient location, allowing guests within a quick five-minute walk of Bergen Station, as well as many attractions, restaurants, and shops. While the assigned room was small, it provided all the essential amenities, including towels, a hairdryer, and a sufficient number of outlets. The on-site laundry room is a definite plus. Furthermore, the self-service check-in and check-out process via the kiosk is smooth and fast. The lobby offers added convenience with a vending machine and coffee machine, and the direct proximity to a small grocery store right across the street is incredibly beneficial for any last-minute needs or quick snacks.

The biggest downside is how thin the walls are. Being right next to the convention center, and with a big event going on the night I was there, it was really noisy until around 2 AM – both from the event itself and the traffic outside. If you're sensitive to noise, definitely bring earplugs. Another thing to consider is the luggage storage after checkout. They have a room for it, which is convenient, but it's not monitored by staff. So, just be aware that leaving your bags there is at your own risk.

The self check-in was super easy and quick. The room was very clean and the shower was nice, beds were so comfortable and we had a great sleep. Location was perfect, it was central and you could walk everywhere. Getting to the hotel from the airport was easy too, the tram station is about 5min walk from the hotel. The hotel had a rooftop which had nice views and is a cozy place to hangout.

The room was modest and the bathroom didn't have any necessities like shampoo, so bring your own. Toilet paper was low quality too. Heating wasn't working properly, so we had to use the radiator, after which the room was boiling hot, so we had to continuously work around switching the radiator on and off.

The hotel is located in a quite neighborhood and close to the city center (including central bus station). Rooms are comfy and wifi connection was pretty good in all areas. You also have a supermarket right opposite to the hotel wherein you can buy most or all essentials. One big advantage is the guest kitchen with basic amenities to help out if you want to prepare something on your own. Depending on the preference, one can walk to most of the must-see attractions or take a bus as well. Highly recommend for fellow travelers!!