Scandic Bergen city is located in the city center . It’s very conveniently located in the city center . Ideal base for traveling to nearby fjords and around the city , the central train station is walking distance about 15 min walk . The hotel has two buildings facing each other . The have updated one of the buildings , on the other building some rooms are upgraded. Walking distance to Floyen and Bryggen the main attraction of Bergen city . The staff provided excellent service and very helpful and friendly . We stayed for four nights . I was not satisfied with the first room and told Helena in front desk she was so nice to upgrade me in a higher floor suite with massive balcony ! The view from the balcony and the room was amazing , mountain and the city on one side , Port and the sea on the other side of the balcony ! Had an amazing stay . Very much thankful to Helena ! Other staff in the front desk Pia , Joakim were also very helpful and friendly . The breakfast was excellent . Would recommend this hotel in Bergen .

Room was a bit small, but quite comfortable. It was a little far from the station, but quite close to the cruise terminal. Since it was raining, there was option to rent an umbrella which was nice. Breakfast was a good spread, expected a bit more protein options for vegetarians. Location was close to the wharf and the old town as well as the cable car. Weather didn't allow us to enjoy the outdoors much however.

The umbrella rental was compulsory for 48 hrs, even though we needed it for a few hours only. An option to rent for 24 hrs at a lesser price would have been better.

The hotel was well kept. The room is spacious. Able to open up both our lugagges. The toilet was wide and spacious too with a bathtub. There's a working desk and iron/ironing board in the room, and a mini fridge. There was no kettle but you can call to request for one. We enjoyed the hotel breakfast it was a wonderful spread. Location wise, is not the closest to town but it's a walkable 15mins to Bryggen and about 10mins to Bergen Station. 5mins walk to the nearest grocery store (Xtra). The bus stop for the airport express is only 3min walk away. You can always find food around the hotel within a few mins walk. The staff were nice and always catered to all our questions.

The walls were slightly thin so we could hear when the neighbouring rooms were slamming doors. The airflow/vent in our room wasn't working so it felt kind of stuffy but we were only staying for 2 nights so we didn't bother to ask for a change or room. There are some slight stains in the bathtub but we didn't mind.

Breakfast was excellent, a lot of choices, everything really tasty! Also the room was big and clean with everything necessary (hairdryer, soaps, ironing board, fridge). In the centre, nice area, close to the aquarium, Ice bar, city center, etc.

The windows were not well isolated, even when closed we heard all the noise: cars with horrible loud disturbing noises every evening around and after midnight, nearby pubs- screaming and shouting till very late not only during weekend but the whole week (we stayed there from wednesday to sunday), the sleep was disturbed every night.

Great location in a very beautiful and walkable city. Short walk to cruise ship terminal for a Norwegian coastal cruise with Havila Cruises. Very spacious lobby and dining room with an excellent breakfast. Very friendly, courteous and helpful staff at reception and registration. Unless you are on a very limited budget, stay away from the economy rooms. Rooms in the main building (of 2) are newer and larger.

The initially allocated room was not particularly suitable. When raised with Reception the Staff were very helpful and an alternative room given with much better facilities i.e. larger, 2 comfortable chairs, more suitable/better shower, tea/coffee facilities etc. All's well that ends well which was due to helpful Staff. Very convenient for Hurtigruten Terminal.

The first allocated room should have been better in the first place

The location is very good, and the breakfast has good variety.

Our room is at the opposite of main building, so that we need to cross the street to eat breakfast. Our room is outdated, but clean. No cupboard for clothing. When main power switch off, no electricity from socket near to beds, so that cannot charge mobile phone during nights. Towels looks old and worn. My room is not cleaned every day, which is a bit disappointed.

It is Scandanavian! Everything worked perfectly, everything was clean, the staff were smart and efficient.

We were caught out by the electronic door lock on the room. In all previous cases of this type of lock that I have encountered, it locks automatically as you leave the room. With this lock it was necessary to actively lock the door. That said, it all felt very safe and crime free.

BREAKFAST, LOADS TO CHOOSE FROM, GREAT PLACE TO EAT AT,MAIN BREAKFAST IS SERVED IN THE MAIN HOTEL ,SO WE HAD TO CROSS THE ROAD TO GET IT AS WE WERE SLEEPING IN THE OTHER HOTEL ACROSS THE ROAD WHICH WAS STILL THE BERGEN CITY HOTEL AS THEY HAVE 2 HOTEL BUILDINGS NEXT TO EACH OUTHER. ROOM ,NO PLUG IN THE BATHROOM SINK, THE SHOWER ROSE FITTING WAS BROKEN,SO THE NEXT DAY WE INFORMED THE RECEPTION AND BY THE TIME WE CAME BACK IN THE EVENING IT WAS RENEWED ,BRILLIANT, LOCATION,WAS GOOD AS YOU ARE ON THE CORNER OF BERGEN SO IT WAS ONLY MINUTES WALK AND YOU ARE IN THE CENTRE.

WE HAD A CAR ,SO HAD TO PARK IT A GOOD DISTANCE FROM THE HOTEL IN A PARKING GARAGE WHICH ANYBODY COULD USE,WE STAYED IN BERGEN FOR 3NIGHTS SO THAT PUT UP THE PRICE TO PARK THE CAR FOR THEM NIGHTS,ALTHOURGH THE HOTEL DID ALOW US TO REGISTER THE CAR WITH THAT PARKING GARAGE AND GOT US A SMALL DISCOUNT.

Very good hotel. Our room was quite spacious and modern. The window opens which lets some fresh air in the room. (Good option instead of air con). Breakfast has a lot of options, fresh and tasty. The facilities are clean, the staff is great. Would stay there again.

It would have been nice to have a kettle in the room to warm up after the cold rainy day in Bergen. But it was possible to make tea in the coffee machine near the reception which is free for quests so I guess it's still a good option.