My daughter and I stayed here and loved it so much. The taxi was great and prompt each direction. The staff at the hotel made sure we were taken care of from start to end. I had laundry done there and it was really easy. Hotel was clean. I own a cleaning company and I am picky and thought they did a great job having it clean for us. breakfast was great. Having the restaurant was nice to have there. The view of the square was fantastic. They held our bags after check out until we needed to leave for the airport.

Can't think of much

I loved the location because we could watch the Festival of the Sun from the terrace.

I did Not like that our room did Not have a wifi connection. It was very frustrating to have to stay in the cafe to do work that night. That is probably why that one room was available. The staff moved us to a different room the second day though. I also wanted to change on booking.com to prepayment which would have saved me $75, I was not able to do so before hand even though I communicated with booking and the hotel directly. I do not feel I should have had to pay $130, especially the first night without wifi.

Location location location. The service and the interior, bedding was modern and comfortable

Noise. I lived in a room with a balcony facing the street. The good parts is that I can see the view outside. But the noise till close to 11 pm can be loud. Depending on personal preference, I think this is tolerable. Breakfast was good but they always running low on hot food such as eggs and sausages.

Centrally located along Plaza de Armas. Restaurant and provided breakfast was nice atmosphere and good food. All staff were exceptionally helpful, they went out of their way to put us in the most comfortable room available and moved us when we weren’t happy

The rooms on 1 side of the building face a VERY busy and loud street, we couldn’t get much sleep our first night. Rooms on other side had very little ventilation and there were no fans

Location couldn’t be beat. This hotel is right on the main Plaza De Armas square. You’re right in the middle of the historic center. Staff were very helpful and friendly. We used their laundry service which was fast, and they helped us order taxis for less money than you could get an Uber.

It is noisy when you’re trying to sleep, but that’s because the location is directly above the Main Street. Ese plugs were a must and helped a lot.

Location was incredible. So was the elevator after hiking. The roof terrace was incredible for views of Cusco.

The bathroom/toilet was awkward to access due to the opening of the door and position of the toilet. The window in the shower didn’t close so draped a towel in the gap. Breakfast could have been better, with the replenishment of scrambled eggs and fruit being more prompt rather than having to ask.

Very nice hotel. I was able to store mu luggage with them free of charge when I was on the Inca trail. The staff were very nice and the desk was staffed 24 hours a day. The breakfast was nice with a view of the plaza. I also had my laundry done for a reasonable price and my clothes were delivered to my room in excellent condition.

The location was excellent, my room was quiet and had lots of character, I enjoyed the breakfast room and balcony (excellent) and the rooftop. The staff were fine. The hotel met all my expectations

The concierge staff weren't as friendly as in some hotels, but ok, did a reasonable job. This hotel doesn't pretend to be anything more than 3 star, and I think it had lots of character and was good value, that made it special.

We were in town for the Corpus Christi celebrations and the balcony in this hotel is the perfect place to watch the festivities. The location is superb! The rooms are big and the bed comfortable. The front office staff were helpful in arranging private tours for us. The buffet breakfast was good.

Nothing. Even with the parade noise the rooms were quiet at night.

Perfect location. Walk everywhere. Nice staff. Excellent room on the second stay, a little cramped on the first and low ceiling meant banged heads. Would stay again.

Free transport from the airport didn’t materialise. Confusion. Better not to offer it. Pleasant compensation😊