Staff were very friendly and helpful and I appreciated the confirmation on services - eg. If my in room masseuse was leaving, they would call the room to confirm if they can leave or if I did not want service for my room that day, they will leave a confirmation note at my door. I appreciate the thoroughness of their service. Close proximity to several restaurants and convenience stores for 7-11 made this really convenient for us.

Always our first choice when staying in Makati. The staff was friendly and extremely helpful. They made sure that we enjoyed our stay and had everything we needed: from the doormen to the receptionist and the cleaners; every one made us feel welcome. The location is great - everything is pretty much a 5 to 15 minute walk from everything.

The water pressure in the rooms could be better.

Special thanks to Erwin ( at the door) and his coleauge (forget the name :( who helped us in the room and told about stores and smoke area Also location is nice with allot of stores and dinner places. Espcialy if you need to go to Dutch Embassy

Breakfast was not as much as excepted or showed on the picture in the elevator

I appreciate how the photos posted for the rooms were pretty accurate. The staff were polite and accommodating. I loved how nearby the Saturday market was to this hotel.

I was not fond of how the shower/ tub was designed; there was no curtain or door type covering for it just a foot wide slab of glass to kind of guard the water from splashing out. I thought this was very dangerous, so getting in and out of the tub was complicated for my father. So I don't suggest this hotel for elderly guests.

location was great

crazy entry rules. they didn’t let my sister (who is checked in with me) through because they didn’t recognize her lol

Very Good location, AC good,. The staff were very friendly and chatting. Breakfast is a good price and potions. Mattress good, comfortable, slept like a baby!! Very good places to eat nearby!!

The swimming pool was very cold, the showers were cold and shower items needed to be bigger, as they don't cover a good shower. The bathtub felt very cheap, when u stepped into it. Water pressure was good, for the 14th floor.

Floor not properly clean: area of kitchenette sticky. A bit too hard the mattress. Food: prices of food on the menu very different from real payment (for example breakfast 23/12/21: I asked egg and bread, I received egg and bread, on the menu 85.00 + 50.00, instead I was charged 445.50!).

Location and room is big enough. Friendly staff.

Bed is hard. The bathroom shower door needs replacement. I asked about parking information in the area. I didn't get a clear answer from them before hand. I didn't avail of their parking because of the bad comments but we were lucky to spot a parking space right on the streets infront of the hotel which is cheaper. Paid 60 pesos from 3.30pm to 7am next day. But there's also a carpark in front of the hotel. Just google the info, it's called Valero Carpark 2.

The employees are awesome! Very friendly, respectful and eager to please. They were also knowledgeable about the surrounding area, specifically alternative dining options from what the hotel offered and things to see in the area such as malls, museums, etc. I stayed in a suite which had a large separate bedroom with comfortable queen size bed. The suite also had a small kitchen area with a refrigerator, kettle and hotplate. A set of cups, dishes and silverware were provided. However no pots or pans to cook with. The bathroom was spacious, clean and provided towels were of good quality. The price I paid through Booking.com was an amazing deal for the room I had. Of the three hotels I stayed at during my 14 days in the Philippines, this was by far the best and I highly recommend it to my fellow westerns. Located in the financial district (that's what I was told) the area is very clean compared to other parts of metro Manila, with shopping, dining and other attractions close to the hotel.

I'm happy to say, there's is nothing I didn't like.

Everything about Valero suite has been top notch including the staffs.

The fact that it was cheaper (during this time at least) to book in booking.com compared to booking direct with the property