I highly recommend Hotel Atrium Krakow! I wanted to surprise my parents with a special romantic room, and Paulina did an amazing job. The room was decorated with hearts, balloons, something to eat and a bottle of bubbles. My parents were blown away! The service was excellent, and the hotel's location is perfect for a stay in Krakow. Thank you so much, Paulina, for making this a memorable experience for my parents and for your excellent service and quick replies. If you're looking for a hotel in Krakow, this is definitely one to consider!

I just wanted to take a moment to share our delightful experience at the Hotel Atrium. From the moment we arrived, we were greeted with a warm and friendly welcome by Agnieszka. She made sure to explain every detail about our stay and went out of her way to highlight the different attractions and must-see spots in the beautiful city of Kraków. Our room was nothing short of perfect - it was comfortable, spotlessly clean, and equipped with everything we could possibly need. Each morning, we were treated to a delicious breakfast that left us energized and ready for the day ahead. The hotel's location is incredibly convenient, with all the amenities close by. We loved how easy it was to walk to the city center and explore the vibrant surroundings. Overall, our stay was truly magnificent, and we highly recommend the Hotel Atrium to anyone visiting Kraków. We couldn't have asked for a better experience!

I first stayed at the Atrium about 15 years ago and enjoyed it then. I was not disappointed this time. The staff were all friendly and helpful. The breakfast was decent, and the bar prices were reasonable. The hotel is a five- to ten-minute walk to the old town centre and reasonably well located. The main railway station is also a ten-minute walk. It was nice to have a small drinks fridge in the room and also complimentary tea and coffee, although there was no milk.

There was only one beer on tap in the bar and this was not very nice. No milk with the complimentary tea and coffee.

Everything can not complain about anything. Receptionists were lovely Manage to get breakfast before it opened at 7 which I was very grateful for on the last day. Close to the old square and the castle both walking distance (we had young children with pushchair)

One thing I will say is the taxi from the airport that they offer wasn't great, the taxi driver kept asking for cash even though I emailed and checked to ask if card was okay. Also I requested car seats (which is the only reason I wasn't going to use a bolt) these were not provided. So I paid an extra 80 zl for nothing. Bolt from hotel is 38zl and the airport taxi is 120zl

Me and my family absolutely loved this hotel. Gorgeous and cozy. The breakfast was very delicious and fresh and it catered for some of us with allergies for gluten - they even provided bread. The room was very nice and very clean. The staff are all great and super help full especially the receptionist Agnieszka she was speaking good English and super helpful. Also the hotel is a walking distance from everything which was great for us. Overall 10/10

Rooms were a little small so were limited in space with the luggages

The staff were absolutely amazing—so friendly and helpful throughout our stay. Agnieszka, who was at reception most of the time, provided exceptional customer service. It was clear that the entire team genuinely cared about our experience, going out of their way to make everything as comfortable and easy as possible. The location was also ideal for exploring the area.

The only minor issue was the lack of in-room tea, coffee, and water replenishment, though the staff would likely have provided it promptly if asked.

The location is great for travellers, very close to the old part of the town, tram station within 5 min walking,taking you to the ghetto area, among others.The room was spacy, clean and very quite.The breakfast was unbeatable (fresh and tasty with local flavors). Taxi driver of the hotel (transport to airport 120zl) is so friendly and willing to offer lots of info about Krakow and make a nice chat with him in English. Receptionists all kind and helpful.

My phone device on the room was not working properly, had to call the reception from my mobile once.

Located perfectly (for us) between the train station and the town centre - a 10 minute walk to each. Breakfast was delicious - fresh, wide variety and replenished frequently so no matter how early or late we arrived there was still plenty to choose from. Our triple room was large enough for the 3 of us and our belongings. Plenty of space to hang clothes. Plenty of space to move around each other when we were getting ready for the day. Comfy beds (including the sofa bed which I slept on).

There was nothing we did not like. Photos taken by the hotel of the rooms are accurate and up to date.

Perfect stay 👌 highly recommend this hotel!!! Lovely staff 👌 and good breakfast, nice comfortable room, really good location approx 8 min walking distance to Galeria krakowska (train and bus station). The only feedback/suggestion I would like to share would be please consider providing decaff coffea option and selection of teas inside your rooms also woder selection of snacks (in a bar) on Mondays when restaurant is closed. Thank you for your hospitality ❤️ I hope to come back soon

Hotel was local to the main square area about a 10 minute stroll and the sane stroll to the large shopping mall. Rooms are clean and comfortable and cleaners were in daily.

Hotel/bank rates made our stay £37 more expensive than advertised. Apparently we discovered we should always opt to pay in zloty and not sterling. Hotel advertised 2 double beds but we had 2 single beds with a double sofa bed, that being said they were comfortable enough.