Very clean.. nicely decorated. Quiet. Great location near the old market and it's near the train station. There were two TVs. Great mattress and pillows. Ideal for long stays. We would stay there again. Very easy check in experience.

The shower didn't have a curtain so the water splashed into the bathroom but it was a minor issue. There wasn't information about whether the water bottles are free or not. Overall, there were many notes such as if you do this or that we will charge you xyz. E.g. towel change fee. That's the only thing I didn't like.

We were very happy with our stay in this great 1 bedroom apartment. It is in an excellent location close to the old town, with plenty of bars and restaurants nearby and also close to the large shopping mall. Spotlessly clean and spacious with comfortable bed. They allowed us a late check out at late notice which was appreciated. No keys or cards required which was great for the 2 of us coming and going. Shower was great (though poor design means lots of water on the floor. The Heated towel rail worked well including drying the sopping bathmat. ) No elevator could be a problem for some, but luckily for me I have a strong husband to carry my heavy suitcase up any stairs. Good soundproofing, never heard any noise at all from other apartments.

As mentioned in previous reviews the pillows aren’t great. Better pillows or at least a second pillow each would have been great. A bit of a weird smell in the corridor and also noticeable in the apartment at times. But not enough to put me off staying here again.

Although no direct reception, the team available via the chat option or phone number were incredibly helpful. The room was beautiful, big and very clean. The pillows were a bit soft but that is what it is when you're away. The price was very reasonable as well for the quality you're getting. Would recommend

We had some noise coming from the apartments above, but this was resolved the following day by the reception team available. The only downside was reception aren't on site to help when the issue happens, but it was sorted as soon as they could the following day for us.

The room was spotlessly clean and the beds were so comfy. I messaged the property on a couple of occasions eg needing an extra pillow, ordering a taxi, help with the air con unit and all my requests were actioned straight away. Such a lovely place to stay and beautiful cafe very close for breakfast.

The sky light didn’t open so no fresh air and no milk for our cup of tea!

Big bathtub and generally the bathroom was really nice, something I might want at home in fact. Staff was nice and allowed us to use the room before the check in time which made it very convenient to go out to town. The old town is just over the yonder from the hotel, it took us about 5 minutes to where we wanted to be and its close to trams/buses etc. The floors are very cold in the bathroom for some reason

No lift, no reception, no storage for luggage should it be needed. I received the entrance code to the property after the arrival, it would have been helpful to receive it prior to arriving

Old Market Residence is an excellent choice. The central location, close to main attractions, makes everything easily accessible. The rooms are clean, spacious, and tastefully decorated, offering great comfort. The staff was very friendly and attentive also very professional during the checkout time, ensuring our stay was perfect. The value for money is impressive, and I will definitely return. Highly recommend!

I always have though times to understand how the AC is working but finally figure it out.

Great location ,5 minutes from the main train station which is under a huge shopping mall ,5 minutes from the old town so everything we needed was close by .The room was large and the bed was very comfortable ,so much so that I checked where the mattresses were from .Bathroom a good size and a mirror with extra light for make up .I will definitely return if I am in Kraków again .I can in good conscience recommend.

N/A

Overall a pleasant stay with a few minor inconveniences. The reception not being on-site was a bit unusual, but communication by phone was easy and assistance was quick and helpful. There is no elevator, which can be a bit challenging with heavy luggage, and the room was slightly smaller than expected. Aside from that, everything else was great – clean, central, and comfortable.

Good location, close to old town and train station. Good size apartments. Very comfortable beds and bedroom in general. Communicative staff via messages, contactless check in

Apartments were very basic, no coffee machine, soulless living area missing ideally table and chairs, some floor lamps and art wall. TV hanging on the wall was not leveled (didn’t use it but wouldn’t be good viewing experience)

Lovely large room, great layered floor to ceiling curtains, books to borrow in foyer, interesting photo artwork on walls, lovely view

Frustrating checkout machine. Unable to checkout using it so forced to ring staff member to be told there was no need to check out anyway. Waste of both our time.