The hotel was exceptional value. It was super clean. It was super warm and cosy during a really cold winter period. The room was very comfortable.The bathroom was excellent. The food was very tasty with a varied buffet. Alway some hot eggs and sausage or bacon. I thoroughly enjoyed the breakfasts.

One of the key reasons for booking the hotel was that it had an elevator. On arrival we were very upset to find that the elevator was going to be out of service for our stay as it was having an overhaul. We both had really heavy suitcases.. I asked the receptionist if he could give me help with my wife's suitcase. He refused. I had to carry both cases up 3 long flights of stairs. It exhausted me. We are both OAPs and the trek up and down was a real chore. The breakfast room was another flight of stairs down.

The hotel was in a great location. We were welcomed and luckily our room was ready despite arriving mid morning. This gave us a chance to unpack before we explored. The room was really warm and can tell why given was cold outside. Room was spacious and clean. Shower was great with hot water. Towels were changed regularly despite not requesting. Hairdryer provided and kettle with tea/coffee and also bottled water. Breakfast was great setting us up for the day. Staff were all friendly and welcoming.

Nothing could be noted.

The hotel was in a close location to old town. The car park is free so we really appreciate it. The breakfast was excellent with lots of choices and the live piano was accompanying really made us happy and pleased. The only problem was the size of the room was a bit small for two people to move in. You can do it no problem but we just wished for a bigger one. And the pillow was soooo soft. May be there can be an extra choice for guests. I can say the staff was helpful. Thank you 🙏 for everything. I would definitely recommend.

Fab location. Close enough to walk to Old Town 10/15 mins & Kazimierz & Wisła river ( I'm a walker so my 25, 000 step count on the Saturday wasn't a surprise - tram to Old Square is also an option) yet quiet - off the main street so slept well. Great connection by local train from Kraków Main to Grzegórzki station. Wasn't expecting trendy boutique type hotel nor chain-hotel type style so not disappointed. Comfy & clean. Bathroom super. Breakfast good. All staff at every point v.friendly & helpful.

+ clean and stylish rooms + comfortable bed + very comfortable shower + air conditioning! + parking spot included in the price! + excellent choice of breakfast buffet also included in the price! + fantastic location + friendly and helpful stuff

- it wasn't a big problem but the shower tap was leaking and splashing water all over the place - I would love to have some more TV channels in English,the TV package is a bit out dated (no option for netflix etc)

The hotel was only a short walk away from public transport (around 5 minute walk) and Rynek square (around 10 minute walk). The room was clean and comfortable for our stay. There weren’t really any vegan options at breakfast, but when I asked the staff what was suitable they brought me oat milk, hummus and beans to have with toast. Reception staff booked a taxi for us for our trip back to the airport and upon arrival offered that they could assist with arranging tours.

The shower had no edge to stop the water leaving the shower area so the whole bathroom floor would get wet when using the shower.

The staff were excellent and very helpful. The room was lovely and the bed was one of the most comfortable of any hotel we have stayed at. The breakfast was fabulous with lots of choice. Parking was made available to us free of charge for both nights of our visit and the location was perfect for access to the Old Town area and the Kazimierz district. We would definitely stay here again. Great value for money too.

The outside of the hotel appearance is a little gloomy and gives a misleading impression of this otherwise wonderful hotel.

The hotel is in a quiet location, a 15 minute walk from the city center. Our room was on the third floor and it was spacious, the bathroom had enough space as well. I liked the multiple hangers for the towels, an attention to details in my opinion. For breakfast there was plenty to choose from. The hotel has a few parking spaces, in case it is full, you can find parking nearby on the street for which you have to pay (you can pay with credit card).

The ventilation in the bathroom had a weird smell. I think it needs a good cleaning.

The hotel does not look like much from the outside, but the interior is very nice. I really liked our room, I wished we had stayed longer than one night. The location was good, close to the old town, and also free parking space.

Breakfast variety was good, but unfortunately, the cakes and sweet pastries looked better than they tasted. The lift was not working. Would be nice to have a fridge in the room.

Breakfast was very good Bed is comfortable Towels are very nicely washed The bathroom is pretty big The room is very good heated, was warm

I didn't receive a breakfast box when I asked one of the mornings bcus it was too early. I asked in a day in advance. Sound isolation is not too good. Sometimes, I could hear from next room...