The room was very big and the terrace is a wonder bonus point with an ocean view. The pool and jacuzzi are also nice bonuses to this hotel. The personnel was nice. Very good breakfast.

It seems like for such a big hotel they are lacking a bit of stuff. The gym was not functional. The cleaning lady once came at 9 a.m when we were still sleeping, so since we said no for cleaning at that time, the room was not cleaned during the day at all.

The view was 5*. Absolutely stunning and completely fascinating watching the harbour and all the comings and goings. The balcony allowed for a superb view. The room was spacious, as was the bathroom and regularly cleaned. The pool is a good size, with a small outdoor area in the sun. The bar is a quiet area with a simple menu at reasonable prices. We enjoyed this space in the evenings and the staff were very friendly. We did not visit the island on holiday and this hotel offered us a place for contemplation at a very sad time.

The hotel is tired in places and would benefit from a spruce up as this detracts from other elements which are lovely and high quality. The hotel is on a steep hill and parking can be tricky on the road.

Every room has an amazing ocean view, as well as the rooftop of course. All common areas of this large hotel have beautiful marble. A generous breakfast is included! Linens and towels are good quality. Excellent value in low season. (Not sure what they charge in high season).

If having a double or queen bed is important, you need to pay for an upgrade. Otherwise, two single beds are pushed together…but they are very comfortable. Also, there is no coffee maker in the room. The curtains need to be retrofitted. (Because the ceiling is so high, the current system results in the curtains partially coming off the rods.)

Great location with nice views. Breakfast was superb. Most of staff were very friendly, while a few were disgruntled.

We were suppose to get a junior suite with our Bookings reservation, but we received a regular room, which was stark… bits of furniture here and there. We wouldn’t have complained but the shower was leaking all over wc. And drapes in main room were missing hooks, so impossible to close properly, letting in a lot of light at night. Anyway we complained and we got UPGRADED to a beautiful suite. (Maybe the one we were originally suppose to have).

A well equipped and central stay in Angra do Heroismo. The hotel features stunning sea views in every room and a tasty and well equipped breakfast. Staff are friendly and helpful and assist with requests. The night staff are particularly helpful and kind and the spa baths were a particular highlight.

As a 5* hotel, a few finishing touches are missing to have made this stay a truly 5* experience - greeting guests as they enter, providing a sample of tea/ coffee in the room, providing extra pillows as standard and making the stay feel truly special.

Great view well located and very clean.

The yung lady at the front desk at 2:55 pm gave us a hard time to check in saying the room was not clean ,than checke and said ( it just got ready) gave us the room card no explanation about the facilities or the breakfast times or room it was the guy that came in on duty after her that was kind enough to tell us about everything.

Great localization, the room was quite big, and bathroom had both bathtub and shower! Also staff was always really nice and helpful. With brekfast included the value for money was amazing.

The Hotel sure could use some improvements. For example there was only one elevator working during our stay but we were on vacation and we weren’t really bother by that.

The location was perfect. Walkable to everything we wanted to see.

The lights for the room were controlled by a remote. If you went to the bathroom and forgot to take the remote, you couldn't turn the lights on. The shower wasn't great. The shower curtain didn't really contain the water, so the floor was always wet and unsafe.

Good selection of breakfast, nice spacious rooms.

I wish the property would allow earlier check in, we arrived a bit earlier, not much, but they didn’t want it to do it not even 1 minute before. I understand the policy, so that’s fine, but if you need to check in earlier, try to arrange it with them in advance.

The view was breathtaking, and we could see the various yachts coming in and out. Although it was construction going on in the harbour, the views of the ocean and landscape took your breath away. It was scenic and breathtaking. The rooms (2) were spotless, and had the usual amenities. This is our first time staying here, but it won't be our last. Our breakfast had so much variety to choose from, and the many hot dishes, fruit, juices and of course the various breads were so well arranged. What a beautiful buffet, and we all enjoyed it. The location could not have been better, as we only had a ten minute walk to the Shopping district. The hotel is set high on a hill, and the walk to and from the hotel enabled us to have and enjoy the many views. The staff had gone out of their way to see that we were satisfied with our rooms. In fact, when we arrived their was a mix up with how many beds we had. The receptionist quickly sorted it out, and apologised for not having the extra bed made upon our arrival. To be honest, it was our fault, and we stated we had one child instead of two. Nevertheless I was extremely impressed as to how quickly our problem with the bed had been resolved. Our sincerest thanks to all the staff at the Angra Marina Hotel, for making our stay enjoyable. We look forward to returning next year. Carla & Noel Burgess - Judy Martin from Bermuda

To be honest, the only thing I did not like, and that was I wished that I had more time to spend at the Angra Marina. Terceira is a great city, and our planning to return next year, will be with more time to do so. What a lovely hotel, and the Staff are Super. Thank You!