When I was thinking about whether to book this hotel, I did my research and saw there were so many 5-star reviews. I thought it was a bit fishy, like it was too good to be true, but still booked it anyway. After staying there for 3 nights, now I know the many glowing reviews were left by the actual customers! The owners, Helena and Sergio, are such lovely people! I always had excellent chats with them and they kept checking up to make sure that I had everything that I needed. Beatriz is an angel and was so patient spending hours introducing me to Terecira in detail and helping me book the taxis and tours that I requested so last minute. The hotel is filled with many artworks and every detail is so thoughtful. Right down to how the rooms don't have numbers but are named after local writers with a quote on the room wall. Many breakfast items are sourced locally and they have different fresh cakes every day. The hotel in a very convenient location and a few minutes away walk from the main street with restaurants and shops. The room is also very quiet and I'm a light sleeper. I highly recommend staying with them!

Nothing at all!

This was one of the best places I've ever stayed in. It was easy to find, near the center of Angra and it is perfect base for exploring Terceira. At the check-in, girl at the reception gave amazing recommendations on what to visit, activities, restaurants. Room was clean, nice, more as a hotel amenities in general. Breakfast was rich, most of it local or homemade: jams, butter, local cheese and salami, different selection of pastry, cakes, orange juice, coffee, cereals. Owners were kind, always checking on you and giving advices. Price was reasonable, great value for money. Overall amazing experience and I would recommend everybody to stay here.

Helena and her staff, Beatriz and Sofia were wonderful. We had a terrible experience with he airline to Azores and despite us missing one night in our planned stay they went above and beyond to make us feel relaxed and welcome. Their kindness, wisdom in guiding us on what to visit were key for us to enjoy our time in lovely Terceira

There was absolutely nothing wrong. Will for sure return shortly

Loved the place, excellent location for walking around. High standards of hospitality and cleanliness. Modern , well renovated facilities Wonderful Staff genuinely interested in presenting the best of Terceiva. Kudos to all guests being considerate and quiet. Of course very good breakfasts.

Nothing. Best wishes of Success and keep up with high standards of Hospitality.

The owners (Elena and Sergio) and the staff (Beatriz and Sofie) are the most attentive we have ever encountered! Extremely gracious even from before we arrived, they arranged transportation from the airport for us and Sofie stayed late to check us in after a very late flight. Next morning, Beatriz gave us a five-star presentation about Terceira and things to do, how to get around, etc., and made reservations for us as needed. The breakfast on the terrace is filling and includes homemade goods! Exceptionally clean rooms and bathrooms, very secure. Convenient parking! We cannot recommend Memoria Boutique Hostel enough! They even made us little breakfast to-go boxes for an early checkout. They really made us feel like family.

This was better than most hotels! Clean rooms and very helpful staff, always willing to give personalized ideas and suggestions on things to do around the island. Provided breakfast alternatives to accomodate allergies, upon request, which was very appreciated. 5-star service with family-style charm. Highly recommend!

Excellent breakfast if you are after healthy eating and coffee - homemade granola, fruit, chia seeds or sunflower seeds, breads, cakes, homemade spreads, cheese and meat tray. Very helpful staff - Sophia, Elena and Swen all made us feel very welcome and shared many insights about the area. King bed was great, room was very comfortable. Shower quickly heated up and great pressure. Easy walk to many sights.

Everything was perfect! I don’t think you can meet nicer hosts anywhere else. They were the most welcoming, helpful and charming persons I’ve met. The room was super clean and comfortable, and even it’s a hostel, it’s super quiet at night. I slept very well! Thank you again for everything!

Nothing

That was a big pleasure for to stay in Memoria for 2 nights! We never met before such attentive staff to their customers at each aspect like guidance about island sights, transfer booking, food, etc. The room was crystal clean and well equipped. Definitely these days will be kept in our memory for the whole life!

I love the staff, and the owners are an amazing couple who provided my friend and me with a lot of helpful tourist tips. The breakfast was great, and the bed in the hotel was the best I have ever had. Thank you so much.

Nothing and I will come back soon