The location is amazing and the staff is extremely polite and helpful. It was all spotless and pleasant/harmonious. The decoration and the mood in the hotel is light and easy.

I found the matrasses quite strange.. when one sits/lays one can feel the springs. I sleep well on any surface, but these matrasses might be problematic for people with medical conditions.

The location is PERFECT! You just cross the street and you are already in the Shrine of the Virgen. It was extremely convenient, you can take breaks in your room between activities if you want to. The staff were polite and helpful. The breakfast was ok. They have a convenient free parking onsite, and if it’s full, you can park in the street for a fee.

The mattresses could be improved.

The location was great as it was next to the Fatima Shrine and balcony in our room faced the Shrine too. Room and hotel was clean. Breakfast was good, though not a big spread but just enough to get you started for the day. Spent one night at the hotel.

Would appreciate if they could give a better pillow or two pillows.

Breakfast was ok. We had very fresh and delicious homemade bread in Stuggart just before we arrived in Fatima. Hence we find the bread not as fresh; the croissants were too dense. We love the hot chocolate and hot water machine! Maybe you can provide cereal thatvis not made of wheat because soke peoole are allergic to gluten can try serving pumpkin/sunflower seeds, oats mix, raisins. And maybe some dips for the bread, eg mashed olives, mashed tomatoes, hummus.

Nothing. We like everything, especially the guided tour with Bruno. He is an exceptional guide.

The location of the hotel is amazing. The room was spacious. Breakfast was simply amazing. They had ice cream, which my 9 Yr old enjoyed.

The hotel amenities are a bit tired and old. Not many sockets or charging points.

I was moved from Cruz Alta to another hotel 100 meters ahead called Estrela de Fátima. The hotel is a crossroad from Fatima's Sanctuary, breakfast was excellent and the room was very quiet, so the change didn't cause any upset.

Parking is very, very limited but nobody told me anything about that. I had to use paid parking half of the time.

Very close to Fatima Church Very friendly staff, specially thanks to Miss PATRICIA (Receptionist) as she was very helpfull in terms of arranging our tour, guide to the local and historic places to visit and she was kids friendly as my daughter loved her so much

The beds are comfortable. The breakfast was delicious. The receptionist was very kind to help us print our boarding passes. due to change of timing.

Nothing, everything was good.

We were upgraded to this hotel and liked everything about it. It is new, very clean, great beds, super friendly staff and right opposite the entrance of the Sanctuario. Perfect! We will return!

Nothing.

Great location!! A not too big but friendly and comfortable hotel. I surely will come again!!

Nothing!