The hotel is gorgeous, the facilities are amazing! We’ve never stayed in such a luxurious place, the pool is beautiful and the roof top terrace is stunning. We only stayed here for one night, our last night before we went home and we wished we stayed more! In a great location, super close walking distance to Lido and Funchal is not far at all. Breakfast was lovely, such a range of choice and constantly being refilled. We would love to stay here again but it seems to be constantly booked out for the rest of the year on booking.com!

We were on the bottom floor, our room was quite noisy as we could hear lots from above us but nothing some ear plugs couldn’t sort!

great, stayed in the master suite. staff were all excellent exception of a restaurant breakfast manager who more worried about people wearing masks breakfast and room were good

it’s on top of a steep hill, but taxi cheap enough. the suite balcony’s are a bit exposed to people in restaurant above

Wonderful hotel, big pool, kind staff, delicious breakfakt and also rooftop hot tub with exceptional view. You can enjoy drinks and food in the pool bar. Hotel also offers activities for free like yoga, wine tasting, live music, sometimes in the evening it is possible to watch movie next to the pool.. There is also gym, indoor pool and sauna. You can also enjoy great massage (35€/30min).

Parking is not included in price, it costs 8€/day.

The hotel facilities were incred. Breakfast was amazing. They also have yoga classes for free! The pools were brilliant.

We did have a small leak in the room but the hotel staff fixed it very quickly. Also, it’s a half hour walk to the centre of town so not totally central.

Adults only Garden deluxe room , modern and comfortable Plenty of sun beds Good choice at breakfast On a bus route into the city Helpful Tui rep with airport transfer, even tho we travelled independently.

bit soulless amount of very slippery surfaces in pool, spa areas and in shower area in room … very dangerous Very clean pool… but could be warmer!

Everything! Wasn’t excepting to be so amazing!

Nothing actually!

Friendly staff -especially one of the receptionist and one of the bartender main floor, that I unfortunately forgot names-, standard rooms are.. standard, but good enough. There is enough entertainment around to not spend much time in your room anyway, between the swimming pool, the jacuzzi, bars and so on. breakfast is excellent. A good place to have a lavish time for a really affordable price.

the balcony is really small in standard rooms. But they cannot really fix that, and anyway at least there is one.

The friendliness of the staff was brilliant. Comfortable room, all the facilities we wanted, great gym and indoor pool. Outdoor pool and surrounding clean and great for catching the sun. Sea view too. Food largely buffet style but very good. Certainly stay here again.

Where could I get ice for my room.

Very clean, the staff were all really friendly. The rooms were spotless and the breakfast was a really good with a good variety of food to choose from. Would definitely come back!

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Lovely warm welcome after our flight was cancelled and we had to find somewhere to stay for 2 nights.

The drains smelt in the room the first night but I think that might have been due to the storm that had cancelled our flight.