What a lovely stay in Lisbon! The staff really tries to make your stay as comfortable as possible. Starting with making the room ready earlier than check-in time. The rooms are spacious and well decorated (we had a little terrace, which is great). When we came back on the first night we found some port and pastel de nata in our room and on the second night a bottle of wine and some chocolates. Also, the staff made great recommendations as to where to go/eat during our stay. Would 100% recommend!

Really the only thing I can think of is that the bathroom could do with some better quality items. The faucet, shower rod and toilet roll hanger were a bit loose and the towels a bit ragged. But then again, the bathroom was light and spacious and had everything we needed.

Everything about 1869 Principe Real House is a dream. Stayed in Room 5 for 6 nights (the one with the blue couch and large soaker tub in the photo). The bed was extremely comfortable, the room was large and very functional for a week or more stay. Lots of storage and space. It also has a very large stand up shower and plenty of space for toiletries. The high ceilings and elegant decor are luxurious with 2 large shutter doors to access the small balconies and let in light or keep it dark. The bathroom has the same, which is so bright and inviting. Every detail was thought of from gorgeous water glasses, a fresh bottle of water daily, shower toiletries, fresh and large towels, a towel rack, gigantic full size mirror, and beautiful chandelier. We did not lack for anything. Each day the room was cleaned and spotless. Every staff person was extremely friendly, beyond helpful, and incredibly accommodating. They carry your luggage up the wide, circular staircase with a gorgeous tiled wall, send you local restaurants and attractions through WhatsApp, help reserve attractions, call locations for details, and will even grab you an uber or bolt and will wait outside with you to ensure you are safe and sound. You are welcomed with port and a free bottle of wine. Every day you return, you are offered a glass of port. All speak exceptional English and wear a smile at all times. Thank you, Hugo, for the jam, which I enjoyed on my toast my first day back home. Then comes the breakfast. It’s free and beyond substantial. Fresh eggs cooked to order, juices, fresh bread, amazing jams, homemade cake (yes cake), meats, cheeses, sliced tomatoes and olive oil (local and divine), cereals, yogurts, and a multi-coffee maker that made cafe latte taste like it was from a cafe. The coffee is available any time. The breakfast room is comfortable and encourages guests to talk and share information, which we did and was helpful to all.

There are so many wonderful aspects of this property, but it's the staff that truly elevates the experience. Hugo and John are incredibly welcoming and hospitable, always eager to assist with any requests we had. They even surprised us with wine and desserts in our room, after a long day of sightseeing. The large bedroom featured a very comfortable king-sized bed, and when we requested extra pillows, they promptly appeared the next day. The spacious bathroom boasted a shower with excellent water pressure and a generous double sink vanity. Each morning, we enjoyed a delightful breakfast downstairs, where they prepared eggs to our liking, accompanied by fresh fruits, pastries, a selection of bread, meats, and cheeses, as well as juice. Our rooms were cleaned and refreshed every day.

This is a great place to stay. The only recommendation I would suggest is thicker towels.

Staying at this hotel was the best decision I made!! The hotel is so cozy and cute. I had a room with a balcony, and it was so precious. I want to especially thank Angelino, Hugo, and Joan for making my stay in the hotel and Lisbon a fantastic one. They were so friendly, insightful, and helpful! I was able to easily get to every destination I wanted to go to, thanks to their direction. Even when i locked my key in my room on the first night there, they responded to my whatsapp messages promptly and i was able to get into the hotel and my room without any issues. I can't say enough good things about them and this hotel.

There was nothing I didn't like. This was a perfect stay!

The staff really make this property. Hugo met us at the door poured us a glass of port and made us feel very welcome. The property is beautiful very different to hotels we normally stay in, this felt like home from home. Hospitality is first class. Beautiful room better than the pictures. The information the staff provide is so helpful with great recommendations. Angelo and Jon were also on hand to help us with anything we needed. Bottle of complimentary wine in room, port and cake to return after a day out, this small gestures mean so much. Amazing comfy bed and beautiful bathroom huge room (room 3). Exceptionally clean. Thank you to the young lady at breakfast who served us sorry I didn’t get to chat, you seemed very busy but thank you.

Nothing. It have everything you could need during your stay.

We had an amazing stay at this hidden gem of an accommodation. The place was spotless and beautifully traditional, full of charm and character. What truly made the experience unforgettable was the incredible staff. John, Hugo, and Angelo went above and beyond – they were unbelievably kind, helpful, and welcoming throughout our stay. Their hospitality made us feel right at home. We would go back in a heartbeat!

Exceptional Stay at 1869 Príncipe Real in Lisbon My partner and I had an unforgettable stay at 1869 Príncipe Real in Lisbon. From the moment we arrived, the staff was welcoming and attentive, especially Hugo at the reception. Hugo’s professionalism and kindness were outstanding, offering great recommendations for local restaurants and attractions. The boutique hotel's ambiance perfectly combined modern amenities with traditional Portuguese decor. Our room was beautifully furnished and spotless, providing a lovely city view. We highly recommend 1869 Príncipe Real to anyone visiting Lisbon and look forward to returning.

We didn't really have breakfast so can't comment, the reason was the location was so good there was too much to enjoy on the doorstep. The room was lovely, clean, and well taken care of. But the staff were just so nice, really friendly, really polite, and they even left us a bottle of wine in our room for valentines which was a wonderful surprise and so sweet.

Only thing we could recommend is to look into the pillows, pillows are always a challenge when travelling. But otherwise absolutely nothing to not like.

Beautiful and authentic boutique hotel with quite, well equipped, comfortable rooms and fantastic personal ( especial thanks to João and Francisco, who were super kind, attentive and helpful). Also, their room tea makers are amazing: a proper ceramic electric kettle makes a huge difference for me as a tea drinker ( especially in such a coffee drinking country as Portugal). Location is also perfect: very central and yet the street is quiet, so no party noises during nights. Breakfast was also in the pleasant little hall on the ground floor with good quality products and enough choice. Overall very lovely and relaxing atmosphere in this hotel, feels like home.

Only one tiny little point (which I would not have even noticed if I would not have had a toddler with me leaking everything and trying to eat everything from the floor) is that the carpet we had in our room, perhaps could be deep cleaned soon or to be replaced as with the closer look it’s quite used and not as clean as the rest of the room ( which is indeed very well cleaned and was sparkling)

Staying at the 1869 Hotel was an experience that will be fondly remembered for many years to come. From the moment we arrived, it was clear that this wasn't just any hotel stay—it was a journey into hospitality that sets a new benchmark. The heart of the 1869 Hotel's exceptional experience lies in its staff, notably Jon, who went above and beyond to ensure that our stay was not just comfortable, but genuinely special. Jon's attention to detail, warm personality, and ability to anticipate our needs before we even voiced them were truly remarkable. He made us feel at home in a way that only someone with a genuine passion for hospitality can. Jon, along with the entire hotel staff, created an environment that was welcoming and inclusive, making every guest feel valued and taken care of. Beyond the exemplary service, the hotel itself boasts a fantastic location. Nestled in a vibrant area brimming with cool stores, quaint cafes, and unique shops, the hotel offers an immersive experience into the local culture and vibe. The convenience of having such a diverse array of dining and shopping options right at our doorstep enhanced our stay, allowing us to explore and enjoy the local scene effortlessly. The hotel's facilities and ambiance complement its stellar location and service. Every space within the hotel has been thoughtfully designed and maintained, ensuring a comfortable and luxurious stay. Whether it was the cozy lobby, the well-appointed rooms, or the dining areas, every detail contributed to a sense of elegance and comfort. In conclusion, the 1869 Hotel is not just a place to stay; it's a destination that offers an unparalleled experience thanks to its remarkable staff, led by the incomparable Jon, and its prime location amidst a lively community of stores and cafes. Whether you're visiting for business or pleasure, the 1869 Hotel promises an unforgettable stay that will leave you wanting to return.

There was nothing not to like, the hotel Is fantastic.