We stayed for 4 nights and found our stay very comfortable. The bed is comfy & beddings are very clean and we felt at ease with the cleanliness. Housekeeping is doing a great job there. Also, the receptionists are very friendly and helpful, especially Tiago. He has been super amazing with giving us recommendations & suggestions on what to see and where to go, and he seems like a genuine and kind person. Highly recommend the hotel. Tenzin & Dolma

Basically everything

- The mattress of the bed could be a little better. Mine was too soft or already broken - The sound isolation was not so good from the room door as you could hear some crazy Irish arguing at midnight on the way to their room -The door of the bathroom in glass is nice but doesn't give so much privacy or sound isolation as well

Location was close to main sightseeing areas, bus stops and a metro station. There were 2 working elevators in this hotel so it wasn't necessary to carry luggage up the stairs. The air conditioning and wifi worked well. Water pressure in the shower was strong and the included hair dryer worked well. There were ample electrical outlets in the hotel room, including next to the beds.

Furniture was very sparse and uncomfortable for the price. The shower was a bit of a tight fit and I'm a short, petite woman - if you are tall/large, the shower might kind of difficult to use. Being near the top of the hill was a pain walking back to at the end of the night and I did feel a little unsafe walking home in the dark as a solo female traveler. If you are a light sleeper or like to sleep in, be aware that the street is pretty noisy and a lot of sound gets in the building. There also appears to be a school nearby and there can be noisy groups of kids outside when school is in session.

The Hotel was in a very good location, and we walked everywhere! The staff was very helpful and friendly. They even were so kind to store our luggage so we could venture out before our check in and upon checking out. They would have accommodated an early check in if our room was ready, but it was not. The rooms were spotless, everything in the room was relatively new looking! The design of the rooms was a very nice style, and there are large windows to view the beautiful city, cobblestone streets and rooftops, an extra nightlight! The price to stay was reasonable for this lovely hotel!

The fridge in our room was not too cool, so wasn't advisable to have any food stored in it, just water. The staff was extremely accommodating and held some sandwiches we had in the fridge by the front desk.

The location is perfect, the main city squares are very near, as well as the main pedestrian street and the main boulevard. The main train station is also a few minutes from the hotel. The staff is extremely helpfull and friendly(especially Ricardo) and they will help you with anything you need, and will show you on the map all things you must see. The bed is comfortable, and the room is cleaned every day. We had a safe in our room, which is always a good thing.

The facilities are a little outdated, but it is spotless clean and eveyrthing is functional.

Everything. The staff was incredibly helpful and the man who checked me in on Tuesday, 2 July, even accommodated me to a room at a lower floor as I don't use lifts. He then gave me a map and a lot of information about places all over the city. My room was cleaned every day. Very comfortable and the aircon is a blessing after a day in the heat! Close to the Botanic Garden and the National Science Museum. Some nice cafes and restaurants nearby. Within walking distance to Chiado. All round, a great choice for me.

N/a

Located in quiet spot within walking distance to main attractions and transportations. Stuff extremely helpful. We had Tiago, he basically planned our stay to visit most attractions in Lisbon and outside. Gave detailed information on public transportation, which made very easy for us to travel around the city and beyond.

The property is located on a hill.

The location of Hotel Botanico is very good indeed. It is possible to walk to the centre and to the Barro Alta. The metro station, Avenida, is very close. There's a super cafe nearby for breakfast. The staff are very helpful and are there 24 hours. The room was not large, and is a bit old-fashioned, but was fine for our stay as we were out all the time. We had asked for a view (if possible) and had a wonderful view of St. George's Castle. The hotel is in a fairly quiet area, so we were able to sleep with the windows open. It is on quite a steep hill (but that is pretty normal for Lisbon!).

Room was a little old-fashioned. Glass shelf in bathroom sloped forwards a bit, so things rolled off. A few hooks for hanging clothes and towels in the bathroom would have been useful.

The hotel is small and quaint. It is not far from the major street that has lots of restaurants and shops. There are a few small stores and restaurants across the street. The hotel staff was super helpful, patient, and friendly. The front desk staff speaks several languages very well. The room was stocked with plenty of extra blankets and pillows. The view from our window was great.

The hotel is at the top of a steep street, so if you have a lot of luggage, please take an Uber or a taxi to get there. Other than that, this hotel is great for a short stay and/or if you plan to explore the city most of the day.

Good value for the location and amount of days. Comfy beds and helpful staff