I liked that the room was equipped with a kettle, an iron, a safebox, a writing table and a dining table. I liked the wooden floor and the overall cleanness of the room and bathroom. The staff and the cleaning ladies were all very nice, friendly, and helpful. The bed was on the soft rather than hard side, but very comfortable. The view from my room to the city was nice. The breakfast was amazing. The view from the roofbar was also very nice. There are plenty of restaurants around the hotel (mostly indian and italian).

I tried the food from the hotel restaurant for lunch twice and it was not very good.

Very clean, comfortable beds (extra pillows provided on request). (Ps the two double beds in one room made it easier to choose this hotel when traveling with minors- it can be hard to find this!) A great variety of fruit & proteins & pastries found at breakfast - some day-to-day new offerings too. Staff was very helpful for check in & extra requests. The pool had an amazing view- & was a fantastic way to cool off after touring about in the heat of Lisbon. Location- a ten to 15 minutes walk to restaurants & some small parks

No concerns (Ps a small instruction card demonstrating how to use the different fixtures might be helpful- it’s astonishing how many different models of showers, toilets (the different flush levels), & bidets exist in different places)

Overall stay at hotel was excellent and value for money. Hotel room was manageable size for for 4 people. However beds are very comfortable and the room was very clean and they cleaned it everyday as new. Had good breakfast and I really enjoyed the dinner. For dinner buffet, there were different options at everyday and restaurant staff were very helpful/polite and professional.

Metro was not close to the hotel but there were buses going in front of the hotel. we had to walk ~(10-15) min for the sightseeing bus center. Pool is not opened throughout the year.

Very good location next to the university campus, the breakfast is awesome.

Ok location, very good breakfast, sunbeds and pool on top floor. When asked, got gluten free bread at breakfast.

On first night had to call to reception for long and loud noises from lobby area. Had to ask if there was a party. It was just a group of people, and they asked them to move and be quiet. It would be common logic to ask people not to scream when people are trying to sleep. Allergens were not marked on any foods at the breakfast. We are living in the year 2024! Other elevator broke and wasn’t fixed during our stay.

Excellent rooms. Breakfast buffet was very good.

+ Excellent location, very close to Metro stations + Excellent breakfast + Very spacious rooms

- Lighting in the rooms if you itnend to work during evening hours is poor. Day time is taken care of by excellent sunlight. - Wifi is not good, frequent interruptions. - Swimming pool was mentioned but was not open. - Fitness center has just one threadmill, one rowing machine. I would say it is a very basic one - Bathroom on the suite is very ordinary, slippery - Rooms are slightly on the older side , getting worn out slowly.

Very friendly and helpful staff, gave great travel information. The breakfast buffet was great and had many fresh fruit choices, but needed to change menu a bit.

One of the elevators broke and it was quite a wait for the amount of traffic in hotel. Five days of eating the same breakfast was a bit much. The menu should be changed every two to three days. For example one day we had fried wings and that was great from the usual sausage and bacon.

We loved the size of the room -- perfect for us with 2 kids. The view from our room was great as well and it was quiet in the nights. The breakfast was fantastic -- especially the sausages and sauteed vegetables. There was plenty of choice of hot or cold things to eat and beverages. The staff were kind and helpful at all times. The swimming pool on the roof isn't very large, but my kids thoroughly enjoyed it! The hotel is easily reached by bus and Metro, and there's a supermarket, bakery and playground less than a 10-minute walk away.

Our room was a bit dated. The lock on the inside of the main door was jammed and we couldn't lock it.

Room, staff and breakfast was amazing except room service, I ordered 2 carbonara for room service and staff informed me that 20-25 waiting time but we waited almost 50-55 minutes(my Little daughter was starving) . when i asked a lady to was with the food why got delayed, she replied to me we were extremely . i found room service was extremely poor and not acceptable.

bad room service