The staff was very kind and always positive to help you Also we had a good view at our room Last the metro station was about 250m far from the hotel which help us to move easily to the center

It only had 2 cables to charge our phone and our watches that was far from the bed .

We booked Turim Alameda thinking it was the hotel we normally stay in when we're in Lisbon, but what a fabulous mistake we made! For a 4 star hotel it really was super good value for money! And even better than the other one we stay at. Upon arrival, the hotel was really clean and modern, staff were friendly and welcoming (we had a lovely chat with them actually), the rooms were luxurious and the bed was soooo comfortable! We used the bar a couple of times for a night cap and there was a nice range of local and well-known brands of beer, wine and spirits. Maceira is a lovely Portuguese brandy! Turim Alameda is in an accessible area of town too, you're only a short walk away from Saldanha or Alameda where there are plenty of bars, cafes and restaurants, both areas also have metro stations that go directly to and from the airport as well as the more touristy areas of the city.

The only thing that we didn't like so much was the TVs in the rooms were pretty outdated.

The hotel is super clean and reception area was lovely. The hotel staff also couldn't be anymore helpful with ordering taxis etc for us .

There is a considerable hill up to the hotel, and the air conditioning didn't work very well and room was quite warm.

It's really close to the subway (Alameda), meaning you can easily go anywhere easily. The room is clean and they did change sheets despite me staying for two nights only. There's an electric kettle, so you can make tea or coffee (though it seems it's not often used so the boiled water has a weird taste). It is soundproof, though you can sometimes hear a bit of noise coming from other rooms (mostly the bathroom shower, I suppose). Overall, it is a quiet hotel.

The room is extremely small. There's little space for your luggage. Even the wardrobe is tiny - if you have long coats, you can't properly hang them anywhere. I would not recommend this room if you're planning a long stay as you might get the feeling that it's a bit cramped. Though clean and well-kept, the room looked a bit outdated.

I liked that the reception would anyways greet you every time you would leave or come back. I also liked how the lobby was very clean and often when purists it was hot as soon as you would enter the hotel it would feel very cool and cold. We were a family of 6 so we had 3 twin rooms - two single beds each. The rooms were very close to each other which was good. The air conditioning was good and the windows were very wide so it could open very far. The view was also nice and the beds were often comfortable. The hotel was very close to a lot of shops and the city so that was very reliable and convenient. It was also close to a lot of little local shops if needing to get something.

The housekeeping staff were quite inconsistent with what they would often bring to the rooms. Sometimes they would give us one towel instead of 2. They forgot to give us 2 pillows each. The air conditioning isn’t as strong as it should be. They forgot to replace the bedsheets so we had to sleep in the same ones. This wasn’t great as Portugal is very hot so we had to sleep in the same thing. We did let the reception know. Our tv was very small and didn’t really match the aesthetic of the room. The tv didn’t work very well so couldn’t watch tv. The WIFI would sometimes cut off which can be annoying.

Location is great . Near red and green lines. Nice area with shops and restaurants.

The climb from metro station Alameda to the hotel. It's like climbing a hill. My advice stop at Saldanha metro station which is the next stop. From there it's more or less flat and easy to get with your luggage to the hotel.

From the moment we entered inside the hotel. We were amazed by the lobby. Friendly, knowledgeable receptionist. Provided us with the best room available inside our pre-reserved price. He went above and beyond with a quick introduction of Lisbon on the map provided. Staff cleaned our room and all tea supply was renewed during our stay.

Some parts of the inventory inside the room were outdated. Nothing major to affect our lovely stay.

It's the same as any hotel room you can find the world over, but it's a clean, comfortable room with a good, comfortable bed. Everything worked, aircon, fridge, kettle, safe. Friendly helpful staff. It's everything you need. The location is great too, turn left out of the front door and before long you reach cafes, restaurants, shops and a metro stop. Actually, we would recommend using the Saldanha stop on the metro red line in preference to Alameda as it will save you walking up a steep hill.

We booked a room with no breakfast. Breakfast was 15 Euros. So we just found a nearby cafe, one near the metro stop. It's half the price.

The room was very clean, was comfortable, there was an electric kettle. There was a bidet in bathroom, which is a nice addition. The location is nice, there are 2 metro stations, one up the hill and one down the hill, approximately 7-10 minutes away each, so easy to go around the city.

The air conditioning was disappointing, couldn't keep the room cold enough, had to keep the window open (thankfully, outside was cool enough in February). My friend in a different room also had a problem with the kettle, as it wasn't connected to an outlet and the only place to plug it in was if you put the tray with the kettle on a little glass shelf, that could barely keep the kettle tray from tipping over. My room had the kettle one the minibar and it was already plugged in, so much easier to use.

We found the rooms a really good size and the beds and pillows were super comfortable. We were on the 4th floor & couldn't hear the traffic at all which was great for us. The hotel itself was really clean and the staff were so kind and helpful. The location is also really good and close to the metro station. The hotel also have a good range of toiletries available and we were so relieved they had spare toothbrushes as we realised we had forgotten ours!

As people mentioned, the breakfast costs extra (15 euros each), but the staff clearly explain this when you check in and this didn't bother us at all. We just chose to eat our breakfast in the great cafés near by the hotel instead.