I liked the location of a hotel. It's 3-4 minutes of walking from 2 metro stations (Anjos and Arroios). I was able to reach the hotel via Uber by paying only 5 Euros from Terminal 2 airport. A lot of supermarkets and restaurants are in the same vicinity. I was able to walk to the old town centre by 25 minutes walk. Joanna from Reception was superb and very helpful. Joanna explained all touristic sites with a lot of enthusiasm. She was the best. Rooms are clean. 🛌 and pillows were soft and comfortable. Breakfast choices were also great and healthy.

The shower 🚿 area in the bathroom is super small. It is very difficult to go in and out of the shower area.

We chose Empire Lisbon Hotel based on reviews. We stayed 6 nights, The hotel is located very closely to metro station, very convenient and we felt very safe during our stay. We had a very comfortable room with good air-conditioning, good bedding, very clean bathroom. There is no kettle inside the room but we can borrow with a $20 refundable deposit. Very good breakfast are included, including good coffee machines, we cannot find fault. We have booked shuttle to be picked up from and go to airport. Good services with reasonable charges. There's only one thing to mention, is that there are noises of running ambulance or police cars on the maim streets but only noises in day time. It's very quiet at night and didn't affect our sleeping. We felt so lucky to pick this hotel. Hope our reviews also benefit to the next travellers.

Hotel - value for money. Rooms well furnished with enough space, also very clean. Breakfast was excellent with lots of variety to choose from, clean. Staff very professional, friendly and helpful. They answered every question we had, gave us some good advice on moving around the city and arranging for shuttle service. Everything with a smile and with best possible option for the guest. Location - metro station in front of the hotel. The shuttle service to the airport was excellent. The driver was super helpful, polite and professional (helping with luggage, making sure we get to the right terminal, big and clean vehicle, honest-when we wanted to pay at the airport, he reminded us that we had already paid for that service through the hotel the day before). Overall excellent customer experience.

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It was very clean and the staff was so friendly and helpful. We had to leave early before the free breakfast started and they packed us each a box at 6:00 am.

We had asked for an accessible room when we booked with booking.com but that information wasn’t passed along but they did everything they could to accommodate our needs.

Nice, clean rooms and good breakfast with plenty of options. The location was also nice, very close to the metro station and 20 minutes walking to the city center.

The staff was a little slow, it took very long time to check-in.

Good location with easy access to the airport and metro at the door step. The room was comfortable and clean, the staff was always helpful, in particular Beatriz, she was awesome receiving us and arranging an early access to the room.

Very good value for a very clean and comfortable hotel. Location suited us brilliantly, close to the airport for either metro or Uber, and right beside a metro station on the line 4-5 stops from the central points of interest. Plenty of high quality restaurants in the area with great prices. Staff are friendly and helpful if you need any directions or recommendations. Room was larger than expected spotlessly clean. Breakfast was really plentiful and decent for this price point .

Hours for breakfast could be extended a little.

I recently stayed at the Empire hotel and I was pleasantly surprised how lovely the hotel was for a 3 star rated hotel . I would rate it 4.5 easily . The rooms are very nice , spacious and have those rain showers installed that will always make you rebook in the future . I would highly recommend this hotel and I would definitely stay there again . Travel Tip ..Take the red line metro from the airport [ Direction Sao Sebastian ] Get off at Almeda station and change to the Green Line [ Direction Cais De Sodre ] and get off at Arrois stop . The hotel is 3 minutes walk from the station . Very handy .

No issues . Everything was perfect .

The reception is 24 hours, so we had no issue checking it after midnight. The staff was very friendly and helpful, hotel room was clean, comfortable and quiet. It is also close to the metro station, which is very convenient :) But all in all we had a very comfortable stay, definitely value for money and would recommend this hotel to anyone :)

The Breakfast buffet is somewhat chaotic for guests as the layout is a bit inconvenient - the plates are in the middle of the buffet cupboards, so you need to move between guest to get them and stuff like that. On the last day we ran out of toilet paper and the guys at the reception were annoyed that the room was not cleaned. We had no issue with it, as we were leaving the next day.

The location is great! Yes, you're slightly out of the main area, but you are 1 min walk to Metro Station, which is brilliant to use around all of Lisbon. There are lots of good shops and restaurants near this hotel too which we made good use of for meals and snacks. The hotel itself was clean and welcoming. Staff were friendly and approachable. Room was lovely (Level 7 with a small balcony) bed was very comfy and rooms were cleaned daily (Thankyou). Yes it is on a main road so traffic can be a little noisy (emergency service vehicles) but you get used to it and it didn't bother us or spoil the stay. We slept fine are each or our busy days exploring. We would definitely use this hotel again without question, we plan to return with our daughter in the very near future.

No coffee or tea facilities in room - not a deal breaker but we did miss this :(