Awesome experience. Warm welcoming from the staff and very well organized hotel. Special Mention to the smiling and always welcoming Ermitilio and Costanza at the reception. They were very professional , welcoming and nice human being. Rooms very cleaned and the position of the hotel is super. In 15 minutes walking you can reach: Campo dos Martires/ Avenida da Liberdade Picoas / Saldanha Praça da Figueira/ Rossio. By Car the Airport or Oriente is 15 minutes and the rates may change from 3 to 6 euro. I’ve lived in Lisbon in the past and I can say the street and the position the hotel is super strategici to move by taxi. Everything has been perfect and I will surely back in the future. Thank you to make my birthday week unforgettable. Niko

The room was lovely and comfortable, very warm, clean, good WiFi, helpful friendly staff who brought me a 'tea tray' with a kettle on my request. The bathroom was very modern with a constant supply of hot water and fresh towels shower gel, soap, shampoo and conditioner was supplied There was a radio, piped into the bathroom from which I could choose local radio channels. The wall mounted TV was ideal with local channels( with English subtitles) plus the odd American programmes too. There was a small wardrobe with plenty of coat hangers plus other storage which was ideal. There was a full length mirror too. Breakfast was provided as a beautifully presented cold buffet. You could make toast with a choice of sliced fresh bread with a choice of jams. The dining room staff were attentive, very friendly and helpful.Unfotunately I had to check out a day early due to unforeseen circumstances back home, but I would not hesitate to book another stay here. Overall the hotel was modern, spotlessly clean, comfortable, employed friendly, professional and helpful staff. The breakfast was beautifully presented and tasty. With Anjos Metro station only a short walk away it was an ideal position in a cold rainy Lisbon. I'm just waiting for my €50 deposit for the mini bar to be refunded.

Occasionally the bathroom fan brought the odour of cigarettes in. Maybe there's a smoking room above or below room 206, but it wasn't too much of a problem.

The hotel was lovely and staff really nice. The room is spacious and beds really comfortable. The hotel allows check in from 2 and check out at 12 which is better than what a lot of hotels offer! You have the option of breakfast for €10 per person per day if you want it and the selection is decent. The hotel is only 3 metro stops away from the centre and the stop itself is only about 4 min walk away.

There were no plugs beside the bed which is a bit of a pet peeve of mine! The bathroom facilities could be improved, the towels smelled a bit like they’d been put away for a while, the shower was missing a piece that was filled with glue that fell out while you showered and the water took a long time to drain from the sink. The area feels a bit unsafe at night, we did not stay out very late but once it’s dark the street doesn’t feel the safest.

Location was good. Close to metro station Anjos (cca 200m) which can take you straight to the center (station Baixa Xiado) or to the last station, where you can take a bus 15e and go to Belem. There are several buses right in the front of hotel. You can find a lot of restaurants and bakeries around. Room seems small but actually it's quite enough, because you have everything you need. Staff is more than kind and helpful. We had great experience with kindest lady at the reception. Rooms are clean and we had our room cleaned every day. Quite quiet street so you can have a nice sleep. It exceeded our expectations. Great deal and totally would recommend.

Nothing. Everything was great.

the bed was very comfortable as well as the pillows for the bed modern decor the location was only a walking distance of about 3 minutes to the nearest metro stop (anjos)

the ventilation in the bathroom wasn’t working and made the bathroom spell a lot after a shower which was annoying. the tbh on the wall was extremely small however if you’re on a city break you’re surely not going to be in your room watching tv

The hotel is excellent for its price and star rating. The room is clean, warm, everything works, and all necessary amenities are provided (mini-bar, hangers, safe, tea, air conditioner, clean pressed towels, shampoo). The staff is very friendly, they made every effort for a comfortable stay, and always greeted with a smile when returning to the hotel. They provided an incredible service by allowing me to leave my luggage until the evening and then use the dressing room to change and remove makeup before leaving (I was after a fashion week, so it was very important for me to leave my luggage somewhere and then remove all makeup). The in-room service is excellent, and the breakfasts are quite tasty, not all-inclusive like in Egypt, but still acceptable.

As for nuances, there is no natural light on the hotel floors, which may not be liked by everyone, and it would be nice to have more sunlight in the room rather than from lamps. If you are going on a long trip and plan to spend a lot of time in the room, note that the TV is quite old and small, the Wi-Fi doesn't reach everywhere perfectly, and it may lag. I didn't notice these nuances because they weren't important for my trip, but they might be important to some people. Thank you to the hotel staff for a comfortable and hospitable stay.

All the reception staff were really lovely, friendly and helpful. When we checked in the room we were allocated was really hot and still hadn't cooled after 3 hours, the WiFi signal wasn't very strong and as we were at the front of the hotel, it was too noisy from the street to have the window open. I went to reception and I was shown 3 other rooms to choose from. We were moved within 10 minutes, to the ground floor at the back of the hotel, excellent WiFi signal and a slightly bigger room. It is a 5 minute walk to the nearest metro station, there are restaurants around and small grocery shops. The room was cleaned and the beds remade and fresh towels and toiletries.

The only downside was the small balcony hadn't been cleaned and there were 2 cigarette butt's that were there, and no chairs to sit on, although as it was the back of the hotel no view.

The staff went out of their way to make sure that everything was perfect. I want to give a big thanks to Patricia at the front desk! She was incredibly helpful. We enjoyed staying there so much, that after we came back from France, we stayed there again until we flew out to the US.

Nothing! The place was perfect, it was enough off the main ave that we didn't hear traffic all night, but close enough that we could walk to the metro. There are so many good restaurants in the area. We really enjoyed our stay.

Whenever we had any issues the staff were kind enough to solve whatever issues we had as quickly as possible.

The balcony size not being as big but regardless better than no balcony.

Conveniently located just a few minutes walk from the station, and about a 25-minute walk to reach the city center. Several shops and cafes nearby, and the hotel is situated in a quiet area. The front desk team truly goes above and beyond, consistently showing a warm attitude and willingness to assist. Their helpfulness and courtesy create a welcoming atmosphere.