We stayed 3 nights and what a gem of a hotel. You wouldn't think so from outside, as it is not free access to the public, (which also means it is secure). The rooms are really lovely and spacious, the bedding is comfortable and it is great to have a kettle to make tea and coffee. The breakfast buffet was small but definitely sufficient, we didn't need anything else. The metro was not far, nor was the bus or tram. The only negative was the sound of the metro and the walls were thin. But we would stay here again without hesitation :)

Room was fab, amenities good, staff lovely.

The location isn't the best - not from getting to the Lisbon sites but from the neighbourhood aspect, it is no fault of the hotel but you are left feeling a little on edge when you leave the hotel doors. As you turn left out of the hotel within 20 yards you come across a 'homeless settlement' of make-shift tents and dwellings. There is a continual police presence here via a marquee and each evening there is a food service supplied by 'Red cross' volunteers. I'm not someone who views homelessness as 'spoiling my holiday', it's relevant though to flag this to others (especially those with children), who may look to book this property. It's just something to be mindful of. It's a 20-25 minute walk into Lisbon centre, or as we found out on our lats night a 6 Euro taxi back ;)

Perfect location, good starting point for walks or transport. Great breakfast (delicious cakes for those who appreciate that), plus everything you wish for as a good breakfast. The staff was amazing - all three of them! Spacious room, comfortable beds and a beautiful garden to use. The metro runs underground and may disturb some people, but we slept like babies all three nights. Great that we could put our luggage in a private room with possibilities for toilet and shower as we left Lisbon late.

Don't let the shabby red front door fool you , this is a calm oasis in the middle of a busy city. Given that the temperature was over 30 degrees most days we were there, the lovely garden in the back provided a calming and welcoming relief from the heat, hustle and bustle where we enjoyed sitting in tree shade sipping a glass of wine. The staff were (without exception)extremely friendly and helpful.

Just the shabby front door. It needs a coat of paint!

The 2 ladies at reception and breakfast was exceptional. Jessica and Dianna went out of their way to make our stay fantastic. Best coffee in a month in Portugal was made bt Dianna. Rooms were clean and comfortable with nice showers.Breakfast was great.

One drawback is that the metro train seems to run under the hotel. This causes noise until the metro stops late at night. The super nice price made up for this and we had a pleasant stay

The hotel is in a great area close to a metro station which takes you anywhere in Lisbon. The rooms were clean and the staff were amazing I will definitely be back in the future :)

My requirements were a double bed and a convenient location and the hotel was excellent and met the requirements, so I don't have a list of things I didn't like.

Excellent position, close to Metro and tram 28 Very clean Quiet room Comfortable bed Great breakfast Lovely hostess (Jessica), who immediately replaced a broken toilet seat Nice old fashioned staircase Pretty garden

Not enough storage room for things, had to bring in a chair from the balcony and wait for it to dry after the rain. Lighting was miserable with insufficient ceiling light of cold white colour and impractical low bedside lights not giving enough light for reading.

Room - was a lovely room, little noisey at night but it is in the city so I guess to be expected. Provide some milk to be able to make a coffee as many do not drink black tea or coffee. Breakfast - a toaster would assist and some better ventilation then just opening windows on a cold winter morning so that guests start to be cold. Location - good location as it is close to everything at walking distance.

Some staff seem to lack relationship and interpersonal skills and are not suited to working in a customer service role.

Amazing place to stay in Lisbon. Metro station few steps away from hotel and town centre within a walking distance (10-15minute). Room nice and clean, comfy bed and all facilities available. Daily room cleaning service and towels were changed every day as well. Variety choice for breakfast. Staff were amazing, kind, and very friendly helpful. Would recommend this place to everyone 👌

The location of the property was great, easy access from/to subway. A walking(~30’) distance to St. George Castle and Alfama district. The staff was nice, they helped us with some breakfast to go, since we had an excursion that started early in the morning.

The shower wasn’t properly hydro isolated, and all the water was leaking on the floor and created a mess…