Excellent location - 20 minutes walk to city center. Metro station, supermarkets, shops nearby. Excellent staff, very responsive. Clean, daily housekeeping. Breakfast is good. Extra large and comfy bed. Refrigerator, coffee maker and electric kettle available.

The hotel itself a bit outdated, but very clean, no bad smell. They deserve 9 even 10 points, however I can only give 8 points because of being old.

Hotel is very near (100m) from metro station, there are lot of different shops and markets near the hotel. Good breakfast, comfortable rooms.

Only one member of hotel staff was available during breakfast, so everything went very slow. There was only one coffee machine and it didn't work (there should be at least 2 coffee machines to avoid this kind of issue)

It was a lovely room, very comfortable, clean. The view from my room was not so great as it was in the back of the buildig and the tv signal was not able to pick up alot of the channels. I wasn't able to dine in the restaurant as there was a private event(s) being hosted for the 2 nights I was there. That was a bit disappointing and there were not a lot of options in the immediate area within walking distance. However, the staff was absolutely amazing, friendly, helpful and accomodating which made up for it all.

Wifi could be a bit better as I could not get full signal in my room.

Portugal is not very expensive compared to the rest of Europe. The taxi from the htoel is reasonable. I was able to walk to the major attractions from the hotel. The room was air-conditioned, neat, clean, and comfy.

Not a big deal, but the hotel did not let me check-in 45 minutes earlier, even though they responded to my note saying they would. I had to roam around the streets for 45-minutes, had lunch in a nice restaurant. Not too bad but denying after acknowledging in writing is not too nice.

the location is near anjos metro station, 100 meters away, had decent breakfast the room is quiet and there are facilities ( fridge, boiler, coffee machine and pods with it..)

the shower is a bit old, it is tricky to to take a shower in a shower tub in this hotel

The staff were helpful as we couldn't get the safe to work. The bed and room was very clean and comfortable. Close to metro. There was a good choice of food at breakfast but if you want hot food you have to go early as its not replenished when finished.

A coffee pod machine with no coffee pods..... , when we asked for some we were given 1 ! my partner and I had to share an expresso unfortunately we weren't provided with any more when our room was made up.

Very nice room on second floor facing the Av. Alte. Reis. Location is central with a metro station 20 metres away. For those arriving at the Oriente station (train or plane if you take the metro at the airport) a taxi to the hotel will cost between 9 and 12 euros. A metro ride is also available, but a line change is needed and there are lots of stairs to climb. The room includes a minibar and a complimentary tray with kettle, sugar sachets and coffee and tea bags.

It can be noisy for the rooms on the main avenue. Very small breakfast room for the size of the hotel (9 floors). I also saw only one lift.

No issues with the room and the bathroom. You could see that they must have already been in use for a good few years, but they were well equipped and everything was very clean. The breakfast was quite decent; there was some variety from day to day.

- Would be nice to have any vegetables with the breakfast. And I didn't like the coffee. - Not the nicest area to hang out, but there's a Metro station very close to the hotel, so you can get to the centre easily.

Good choice for few days stay with excellent connection to the city centre (metro right in front of the entrance, but also walking to the centre is perfectly fine). The staff was very nice and I recommend this hotel as very good and comfy value for money choice.

Breakfast was ok, fruit and pastry fresh each morning but I missed fresh (or any) juice. The room would use a renovation and it was quite noisy in the night (poor noise isolation I guess).

The hotel is very well located, only a few steps from the subway, with restaurants and small markets on the surroundings. The room was okay, clean but maybe in need of being modernised. This is the same feeling to the rest of the facilities, everything is in place but it's a bit dated. The staff was super nice and cater for all our needs.

As mentioned before, the hotel is a bit dated, needing of a bit of renovation. Also the breakfast is just okay, I mean, all available was good but there was a very short variety and specially if you go on peak hours some items might be missing.