The room was clean and the bed was comfortable. The location was good. The metro was only couple of minutes walk and maybe 15-20 minutes to anywhere.

There is nothing what I didn’t like about the property. On the other hand… the stuff needs more customer service training and learn how they can do an extra mile with small things. There was a lady at the front desk brunette with glasses. I ask for a paper cup for my coffee and she was so rude and told me that she doesn’t care. She had no intention or what so ever to help me. I didn’t ask a lot. So my advice is, even if this property is not a hotel, you should keep paper cups and provide to the guests. And I’m talking about the lager cups not the espresso ones.

It was great value for money and very comfortable. The air-conditioning was wonderful also. The staff were very friendly and also advised of a great restaurant nearby. I love the free water refills which I used every day before going out. The hairdryer was supplied so I didn't have to bring my own either. It's also really great that even though check in isn't until 3pm, you can drop your luggage off when you arrive and once your room is ready, they put your luggage in there waiting for you. Even though we don't smoke, we used the balcony, it.was lovely sitting out in the evening and looking at the stars.

I didn't really like the frosted glass walls for the bathroom so you could technically see the other person sat on the loo. Also if you go to the loo at night and switch on the light, the whole room lights up. It would have also been helpful to have a mini fridge as there are no facilities for keeping food. There are no seats in the room (only plastic garden chairs on the balcony) so the only place to sit in the room, is on the bed which makes my back ache.

Clean and comfortable

Notice in room lists drinks, coffee, tea , water and indicates on the house however water is not on the house. Very deceiving.

Very clean, cost effective, stuff really helpful. Even allowed us to leave our luggage for several hours after checkout. Quiet neighbourhood

Some building work taking place within the building, but not too much of a bother.

The room was spacious and equipped with a very good mattress and pillows. New air conditioning. Rooms seem to be soundproofed as we haven't heard any neighbors. There are several doors to open to access the room, so it is safe.

The location is more or less central close to the metro station, but the neighborhood is okayish. We haven't walked much there as the taxi alternatives were really affordable. The next two are just minor subjective points. While overall the staff was good, I prefer a more professional attitude during the check in process. No option to have dimmed light in the room, as switching on even only one bedside bra provided still too much light.

The employees were very kind and helpful. The rooms were clean and comfortable and everything was in working order. Good price/quality balance. There were no food facilities in the hotel, but it's easy to find a place to eat nearby or to travel to the city centre. Also a grocery story within 2 walkin minutes and having food in the room is allowed.

Unfortunately the warm water in the shower was unreliable. Staff let me know that this is because they don't have a large water heather for the building. Wasn't to happy about it, but can't complain due to the price. For me not a deal breaker, but something to keep in mind when booking.

Staff was really friendly and helpful. The hotel was very clean, the room too. Air conditioner worked great. It was always nice in our room even though outside was very hot.

I do not know if that is a Portugal thing, it is my first time there: they have a coffee Maschine with coffee, creamer, sugar packs and that wooden stab to mix. I find it a bit petty that they charge for that. I mean, it wasn’t too bad and the price list is very visible, so it is not a scam or something like that. I just find it petty to take the time to write that if you use the wood mixing thing you have to pay 8cents. We had the bedroom for 3 people. The „extra bed“ could have been more comfortable. The hotel itself is very safe. However, I would have felt scared to walk around outside in the dark. We only went outside during the day so this wasn’t a concern for us.

The room looks great. Spacious and clean. The bathroom is spacious too. Available balcony. There is available microwave oven next to reception. The kettle is in the room. Air-condition fully working.

The subway exit nearest to the hotel is open only from 6:30 to 21:00 on weekdays. There is too big pressure on additional monetisation - reusable glass bottle for 2.5 € or single tea bag for 0.3 €. I have never seen that before and I didn't like it. Even sugar bag is additionally paid...

Great location close to airport. Nice balcony with a view. We liked the bed and the bathroom amenities. Staff was very friendly and accommodating. Portugalia, one of our fav Portuguese food restaurants is across the road. Staff kept our baggage after our check out so we explore the city as we had a late flight.

We had noisy neighbours in a room next to us who were very loud. Although we told reception, they could have handled it better as they didn't solve the issue.

The staff was very kind and helpful. The size of the room was sufficient for 3 nights. There was airconditional so the temperature of the room was perfect in the cooler season as well. We could leave the luggage after the check out in the hotel.

There was no frige in the room, so we couldn't buy food for breakfast or dinner. The walls are so thin and we had a very noisy neighbor so we couldn't sleep well one night but after we told the problem to the staff they sold it immediately. The bedspread and the sheet were clean but it was stained so a change would be relevant. The bed size is perfect and generally comfortable but we could feel the spirals in it.