Friendly staff and very good massage. However, the therapist is not a permanent employee, so they need to contact her in advance to confirm if she is available to come to the hotel for a treatment. The breakfast is good, and the à la carte menu offers a nice selection of dishes.

The swimming pool in the cliff, filled with ocean water, was not clean and essentially unusable. We specifically chose this hotel for the pool, but it is poorly maintained — no sunbeds, no cleared path leading to it, and the pool itself was dirty. We couldn’t and wouldn’t swim in it. When we asked at reception whether it would be cleaned, they assured us it had been cleaned ‘this morning,’ which was hard to believe. Overall, we were very disappointed.

We wanted a convenient base to explore Madeira with our young family so Albatroz was perfect. We had a lovely quick transfer from the airport and the staff at the hotel were all so lovely. They couldn’t have done more to make sure we enjoyed our stay. The quality of the food at breakfast and dinner was also exceptional. Rooms were comfortable with everything you needed. The kids loved the heated pool and as other reviews stated, there really wasn’t any noise from the airport.

The decor is a little dated and the outside area could do with a little bit of work although we liked the charm this brought to the hotel. You can hear the motorway noise from the heated pool area.

The staff, especially Olena, went above and beyond to make my stay unforgettable. Although I hadn’t booked my tour in advance, she managed to arrange a car with a very knowledgeable driver for the entire day. Francisco from the restaurant was also incredibly helpful and kind. The massage was amazing,and last but not least,the manager was so welcoming and genuinely cared about making sure I had the best time possible. The property is situated 20 minutes from downtown, offering a serene and peaceful environment. While this may pose a challenge for guests without a car, taxis are readily available at all hours.

Nothing at all

The treatment is magnificent, from arrival to departure. The hotel is small which means they can pay attention to everything. Room was clean and spacious. Free shuttle from the airport is very convenient. Breakfast and dinner at the hotel restaurant were excellent with the most gorgeous views. I cannot recommend it highly enough.

My wife and I stayed in Albatroz for our honeymoon. It is hard to explain how beautiful and perfect everything was. From kindness of the staff, the food, the beautiful nature and beautiful resort facilities it is hard to point out the best thing. Hotel is amazingly quiet, despite being close to the airport. Both pools are great, and the view from the cliffs is unreal. The restaurant is top notch, and they serve variety of local dishes and amazing fresh fish. Internet was great, and all amenities as well. We will definitely visit again and we hope soon.

When we entered the Albatroz we were immediately captivated by the breathtaking view of the sea from the lobby. The natural pool is truly stunning and has direct access to the sea. Every dip was a moment of relaxation, adding to the hotel's overall sense of tranquillity. The restaurant exceeded our expectations with its delicious cuisine. Every meal was a culinary delight, complemented by impeccable service from the friendly staff who anticipated our every need. Here we found the perfect blend of natural beauty and luxury, creating memories that will stay with us long after we leave. We'll be back! :))

I recently had the pleasure of staying at this wonderful hotel, and I must say, it exceeded all my expectations. The breakfast was fantastic with a great variety to choose from, catering to all tastes and dietary preferences. It was a perfect start to the day. The bedroom was spacious and equipped with everything I could possibly need for a comfortable stay. On top of that, I was delighted to receive a free upgrade on my arrival, which made the experience even more special. The hotel's location is simply stunning. No matter where you are on the property, you're greeted with breathtaking ocean views, which added a serene and tranquil vibe to my stay. The staff deserves a special mention for their exceptional service. They were incredibly courteous, helpful, and always had a smile on their faces, making me feel truly welcome and valued as a guest. The sea pool was the prettiest I have ever seen, and it was such a good feeling swimming there. I highly recommend this hotel to anyone looking for a memorable and luxurious getaway. I can't wait to return!

The staff. They were brilliant - they made us feel incredibly welcome and their service was excellent. We had a wonderful meal in the restuarant, our room was large and very comfortable with ocean views and the proximity to the airport (3 minutes away) made it very convenient. From the time of my call to the hotel car pulling up at the airport terminal building was around 5 minutes. Fantastic!

We could not find fault with anything and when we next need a overnight stay between flights we will definitely stay here.

The staff are exceptional and couldn’t have been more helpful or friendly. The restaurant was fist class. The larger of the two sea pools is stunning

Without a hire care it is difficult to get anywhere. That said we didn’t want to go anywhere and to just relax.

Lovely welcome, superb room, quiet, every comfort & luxury. Delightful & thoughtful staff, Pedro went out of his way to help with a 'lost phone' problem. Breakfast - superb choice of quality food. Evening meal dishes on both nights were delicious. (Tony enhanced our enjoyment.) Outdoor heated pool a delight. Location is close to airport but noise minimal.

Can't think of anything important. (Thin fence very slightly spoils sea view.)