Efficient in and out to airport and helpful staff

In most hotels throughout the western world the shuttle service to airport is complimentary. $9 Euros a passenger for a less than 20 minute ride is very disappointing

As an airport Hotel it fulfilled our expectations and needs to facilitate arrival and departure flights. It has all the facilities expected of a US hotel chain and a good restaurant on campus. It is also walking distance to a good car rental company (Centurion) so very convenient for pickup and drop off. Airport shuttle was convenient and a lot cheaper at EU8 a person than the Uber (28) or taxi (35) for the 7 minute ride.

The rooms are tiny and the shower tinier still - I'm not a big guy, but still couldn't manoeuvre myself around the shower stall without catching the shower controls! The staff did give us a quieter room away from the elevator on our departure day, but quiet is obviously relative in an airport hotel, since it is right under the incoming flight path... The beds in both rooms were unfortunately very hard and uncomfortable.

I booked this hotel mostly because it was one of the better choices among a lot of poor choices. The main factor was the good reviews about the airport shuttle. But when I arrived, I found this hotel to be better than expected, and I would both recommend this hotel and stay again! The shuttle works very well - outside Terminal 3 there's a shuttle stop for all hotels, the shuttle for the Best Western shows up as scheduled. (And the driver is very professional!) It's 7 euros each way, which is a bargain comparied to a taxi! My room was a good size, the bathroom and shower were excellent, the bed comfortable, and I really enjoyed being able to sit by the pool and relax. There are several grocery stores in the area for food (the closest is open 24/7) as well as scattered restaurants. The front desk staff was friendly and helpful - I was very pleased with my two night stay.

Nothing.

Convenient location - with a great pool, and on site restaurant that serves very good breakfast and also full menu dinners. Staff is helpful and pleasant to chat with. Also enjoyed the on time paid shuttle service to/from the airport. Even better the reception office has a refrigerated case that allows for some tasty snacks - love the ice cream treats that were available to purchase.

The only thing is the hotel is located over intermittent flight paths to the Rome Airport - if you enjoy watching planes land this is a great spot to see them up close and personal just before they land.

We needed to be by the airport for a 6:00 am flight and this hotel was perfect. The front desk let us store our luggage all day until our room was ready so we could go into Rome, when we got back to actually check in, it was easy to grab and there was no charge. In the morning, we needed to leave for the airport before the shuttle started operating, so they called for an early morning taxi and gave us an early morning wake up call. It was nice having a restaurant on site and the food was good. Everything was clean and well maintained. Glad we booked here

Overall a great stay: good location, nice facilities, very friendly staff, and the Internet was decently fast for a hotel. Also, the restaurant at the property was surprisingly very good -- definitely a step above what I expected!

It's a minor thing, but it seems odd to charge €8 for a shuttle to the airport when the name of the hotel is "Best Western Rome Airport". It's kind of implied that a very large percentage of customers are there specifically for the airport so shouldn't shuttle service just be included?

Great place to stay the night before a flight home. Very close to FCO airport. Restaurant was fantastic for dinner and lunch (breakfast was only 10 euros and worth it!). Shuttle service to and from airport was inexpensive (8 euros) and reliable. Front desk and restaurant staff were friendly and helpful. Lovely outdoor pool area and fitness room. Rooms were nice and hotel was quiet.

Hallway carpet is a bit tired. This is not the hotel’s issue: do not take a Rome city taxi to the hotel; it’s 35 euros! Take a local taxi or the hotel shuttle.

Just stayed overnight to catch our early morning flights. Got a room in the "new" section - first room just past the pool from reception (#1984) and this was a great location for us. Room had hard wood floors which was nice to see since description on booking.com said carpet! Everything clean and in order and has everything you need for a comfortable stay. Was hoping for better weather to sit out at the pool but that didn't happen. Still, pool area is nice and looks like they have a little pool bar when weather agrees. Shuttle is great. Takes about 5 minutes to get to the airport. Nice location as there are other restaurants you can walk to close by. (Would recommend the Chinese - yes you read that right! - restaurant just down the main street next to the BW! Was a nice break from Italian food and was actually really good!) Breakfast looked good but I just got a cup of coffee which I took back to my room. Staff super nice and helpful! Everything nice and would stay here again!

Room had a funky smell when we first came in.... thinking it was maybe pipes that hadn't had water run down in a while? Seemed to fade as we stayed.

We booked the Best Western at the last minute, due to our flight being cancelled, due to a French air traffic controllers strike and are pleased that we did. All of the staff were very friendly and helpful and special mention to Simona and Viktor in the restaurant who although busy found time for everyone and appeared to be genuinely enjoying their work, which always makes for a good evening. The quality of the food was also very good and reasonably priced. Breakfast was especially good with a wide selection of cheese and meats and cakes and pastries many of which are produced at the hotel - very good value for €10 each. The rooms were clean and comfortable and although under one of the flight paths, as long as the window was shut, very quiet. We used the hotel shuttle to get from the airport to the hotel and back again the next day, reasonable value at €8 each way. the hotel even has a pool and it was a great place to relax with a beer!

This is the PERFECT place to stay flying in to Rome. We liked it so much and rested so well, we asked them for an additional night so we could recover from our jet lag, and they totally accommodated us AND Roberta, at the front desk, even suggested we go through Booking.com so our stay would be less expensive! I was panicking because we weren't sure about SO many things as our travels had just begun but she went out of her way to assure me late at night and was even there bright and early the next morning to confirm that everything was totally fine! Rajesh, another amazing clerk, helped us get into our room early and even tiptoed around my wife (asleep on a pool chair) to get me the room key because he could tell how exhausted we were. Andrea was so kind to call cabs and help us with luggage storage, and Viktor at the restaurant made our delicious dining experience an absolute joy. The rooms are SO clean and comfortable and there's tons of cute cafes and restaurants within easy walking distance.