The pick up and drop off point in front of the hotel is a sure plus!! Those with heavy luggages appreciate the drop off point!. The 2-bedroom apartment has 2 bathrooms, something I find very useful for 2 families staying together.

No kettle.

Hotel was well located with MRT stations located on two lines within 50 metres of the hotel. Two other major MRT interchange stations and large shopping centres within 5 to 8 minutes walk. The one bedroom apartment had a fully fitted small kitchen. Furnishings in the apartment were above average but not luxurious.

A few items needing better maintenance e.g. shower door not closing tightly, in-room safe had a low battery state and not useable. Room did not have USB power outlets. For a serviced apartment hotel, no washing machine/dryer in-room - laundry facilities were in a common area and charged for use.

Good location -- very central and right across from a good MRT line. But our room was quiet, so no issues with noise. Really nice to have a mini apartment for our stay. I would definitely stay here again. Staff at front desk was helpful and kind -- they switched our room at the last minute when we realized we had been assigned the room that opened directly onto the playground (it worked out well for the family checking in the same time as we were).

The amenities in the apartment are bit spare -- two pillows on the bed, just two towels, no extras of anything. A couch and just one chair with the table. Kitchen had just two cups, etc. We didn't bother to ask for more, though, so can't really complain.

Good location, amenities were good, service was good, staff were good, room was clean and everything was modern, WiFi was excellent, very close to mrt.

We had requested for a double and two singles but got two doubles since the request was more than 5 months before arrival, you would of thought this would be ok on arrival, but it took a further four days. They didn’t have very good on site food, but other hotels on the same street had so wasn’t a major problem, plus lots of hawker centres around and about. Both of these negatives are not show stoppers I would without hesitation recommend Somerset to anyone going to Singapore and will likely stay there myself again.

Overall the room was fine, and the location was quite good. There are multiple MRT stations nearby which made it very easy to move around Singapore. There's a running track at the nearby university which we found very useful during our stay. The pool seemed quite good, however we didn't actually use it. The staff were very friendly and provided a very good service.

There was nowhere to have meals like a table with chairs, considering that there was a fully equipped kitchen we thought this was a lacking feature. The gym is very small with limited equipment.

First thing first, location is very good, right across the MRT station. Room was super clean, functional and spacious compared to other hotel we used to stay. Everything we needed or might need, like cutlery, microwave, fridge, iron board etc is already in the room. Airconditioner and hot water worked well. There is also a water dispenser in the lobby. From the pictures in Bookings, the room and facilities might seem aged, but our room’s actually not that old. Our stay was very pleasant and we would come back again when we go to Singapore next time.

The drainage in the bathtub was quite slow, so water leveled up quickly when we had a long bath time, but was not a problem for us at all.

overall is good. Every room has air considitoner and clean, Location is perfect close to tration station and facilities are great.

Cleaning Staff not work efficificently when customer arrived. we arrived at 12pm and then told us come back later, we come back at 2pm again and ask us wait. we ask again at 3pm and told us not ready. until 3.30pm the room is ready and they told us the room can be ready between 3pm and 7pm any time. It shocked me based on their answers. we have been delayed three times when check in. They could work flexiable based on priorities as the previous customer already checked out at 12pm. I could give 10 if without this happenening.

Great location for the historic and financial centres and opposite the downtown train line so immediate access to the Bay Area. Multiple buses too. Very quiet hotel, excellent service from front desk and room cleaning. Lovely pool. I can’t find a fault with this hotel.

Everything was perfect

The apartment was big and spacious. We were six persons distributed on two apartments. The smallest apartment had one bedroom and the big one had two bedrooms and two bathrooms. Both apartments had fully equipped kitchen, which is perfect. It was shampoo and showergel and toothbrush for your convenient. There was also a iron, but it did'nt work good. The shower was good, no power shower. On the rooftop there was a good swimmingpool and towels. The fitness room was not very big, but had just what you need to do a good workout. We checked out at 12 o'clock, but stored our suitcases in the hotels storage room. Our flight was late, so we had a whole day in Singapore before leaving. The hotel was so kind to let us all take a shower on the toproof and also provided towels for us. Very nice people in reception and housekeeping. The location is good and there is MRT right outside the hotel. We are very satisfied with our stay and will turn back. Recommend strongly this hotel.

Need a new iron in the smallest apartment.

The location is fabulous. Excellent connectivity through Bencoolen MRT right downstairs. Dhoby Ghaut MRT is 7-8 mins walk away, so is Rochor. Lots of eateries, convenience stores nearby. Bugis mall a short walk. Room is comfortable and decent sized for SG. A very decent breakfast, mostly continental, at the restaurant downstairs. Kitchen facilities were excellent. Great place for families to stay

Not much. There is no housekeeping on Sundays and public holidays. They offer a trash pickup and change of towels on request on those days. We requested it one day but they were not responsive but quickly responded when asked a second time.