For sure will stay here again for another trip to Singapore. The location is very strategic, close to MRT Bencoolen which is just a short walk away across the property. Very easy to find foods and walking distant to Bugis Market, Bugis+, Bugis Junction.

The pick up and drop off point in front of the hotel is a sure plus!! Those with heavy luggages appreciate the drop off point!. The 2-bedroom apartment has 2 bathrooms, something I find very useful for 2 families staying together.

No kettle.

Bigger than expected apartment, well equiped with 2 good size bedrooms. Toiletries and tea/coffee were provided. Bencoolen MRT station right outside giving easy access to Chinatown and Bayfront (on the same line) to save walking too far in the heat. Bugis Junction, Bugis+ and Bugis Market were less than 10mins walk away giving plenty of options for places to eat and shop. Chijmes, with it's many restaurant is also just a short walk away. The rooftop pool was a great place to cool off after a day out and about, with towels provided too. Overall a good size apartment in an excellent location.

Hotel was well located with MRT stations located on two lines within 50 metres of the hotel. Two other major MRT interchange stations and large shopping centres within 5 to 8 minutes walk. The one bedroom apartment had a fully fitted small kitchen. Furnishings in the apartment were above average but not luxurious.

A few items needing better maintenance e.g. shower door not closing tightly, in-room safe had a low battery state and not useable. Room did not have USB power outlets. For a serviced apartment hotel, no washing machine/dryer in-room - laundry facilities were in a common area and charged for use.

The roof top pool was beautiful and a welcome treat on returning after a day's sightseeing. We also found the location brilliant - across from the subway entry, making getting around really easy!! The room was comfortable and the staff were helpful. Having breakfast included was another bonus of staying at Somerset. It was great being able to store our luggage after check out and still feel like a guest, being able to use some of the hotel's facilities. Thank you, we'd definitely choose to stay here again if we return to Singapore!

Signage on the outside of the building could be a bit more obvious. Our maps app indicated Somerset Bencoolan was a few doors up from where we actually found it to be. Arriving in the evening, we still had to ask for directions as the entry and the building itself were modestly labelled.

Good location -- very central and right across from a good MRT line. But our room was quiet, so no issues with noise. Really nice to have a mini apartment for our stay. I would definitely stay here again. Staff at front desk was helpful and kind -- they switched our room at the last minute when we realized we had been assigned the room that opened directly onto the playground (it worked out well for the family checking in the same time as we were).

The amenities in the apartment are bit spare -- two pillows on the bed, just two towels, no extras of anything. A couch and just one chair with the table. Kitchen had just two cups, etc. We didn't bother to ask for more, though, so can't really complain.

Overall the room was fine, and the location was quite good. There are multiple MRT stations nearby which made it very easy to move around Singapore. There's a running track at the nearby university which we found very useful during our stay. The pool seemed quite good, however we didn't actually use it. The staff were very friendly and provided a very good service.

There was nowhere to have meals like a table with chairs, considering that there was a fully equipped kitchen we thought this was a lacking feature. The gym is very small with limited equipment.

Good location, amenities were good, service was good, staff were good, room was clean and everything was modern, WiFi was excellent, very close to mrt.

We had requested for a double and two singles but got two doubles since the request was more than 5 months before arrival, you would of thought this would be ok on arrival, but it took a further four days. They didn’t have very good on site food, but other hotels on the same street had so wasn’t a major problem, plus lots of hawker centres around and about. Both of these negatives are not show stoppers I would without hesitation recommend Somerset to anyone going to Singapore and will likely stay there myself again.

First thing first, location is very good, right across the MRT station. Room was super clean, functional and spacious compared to other hotel we used to stay. Everything we needed or might need, like cutlery, microwave, fridge, iron board etc is already in the room. Airconditioner and hot water worked well. There is also a water dispenser in the lobby. From the pictures in Bookings, the room and facilities might seem aged, but our room’s actually not that old. Our stay was very pleasant and we would come back again when we go to Singapore next time.

The drainage in the bathtub was quite slow, so water leveled up quickly when we had a long bath time, but was not a problem for us at all.

overall is good. Every room has air considitoner and clean, Location is perfect close to tration station and facilities are great.

Cleaning Staff not work efficificently when customer arrived. we arrived at 12pm and then told us come back later, we come back at 2pm again and ask us wait. we ask again at 3pm and told us not ready. until 3.30pm the room is ready and they told us the room can be ready between 3pm and 7pm any time. It shocked me based on their answers. we have been delayed three times when check in. They could work flexiable based on priorities as the previous customer already checked out at 12pm. I could give 10 if without this happenening.