The pick up and drop off point in front of the hotel is a sure plus!! Those with heavy luggages appreciate the drop off point!. The 2-bedroom apartment has 2 bathrooms, something I find very useful for 2 families staying together.

No kettle.

Good location, amenities were good, service was good, staff were good, room was clean and everything was modern, WiFi was excellent, very close to mrt.

We had requested for a double and two singles but got two doubles since the request was more than 5 months before arrival, you would of thought this would be ok on arrival, but it took a further four days. They didn’t have very good on site food, but other hotels on the same street had so wasn’t a major problem, plus lots of hawker centres around and about. Both of these negatives are not show stoppers I would without hesitation recommend Somerset to anyone going to Singapore and will likely stay there myself again.

Overall the room was fine, and the location was quite good. There are multiple MRT stations nearby which made it very easy to move around Singapore. There's a running track at the nearby university which we found very useful during our stay. The pool seemed quite good, however we didn't actually use it. The staff were very friendly and provided a very good service.

There was nowhere to have meals like a table with chairs, considering that there was a fully equipped kitchen we thought this was a lacking feature. The gym is very small with limited equipment.

First thing first, location is very good, right across the MRT station. Room was super clean, functional and spacious compared to other hotel we used to stay. Everything we needed or might need, like cutlery, microwave, fridge, iron board etc is already in the room. Airconditioner and hot water worked well. There is also a water dispenser in the lobby. From the pictures in Bookings, the room and facilities might seem aged, but our room’s actually not that old. Our stay was very pleasant and we would come back again when we go to Singapore next time.

The drainage in the bathtub was quite slow, so water leveled up quickly when we had a long bath time, but was not a problem for us at all.

overall is good. Every room has air considitoner and clean, Location is perfect close to tration station and facilities are great.

Cleaning Staff not work efficificently when customer arrived. we arrived at 12pm and then told us come back later, we come back at 2pm again and ask us wait. we ask again at 3pm and told us not ready. until 3.30pm the room is ready and they told us the room can be ready between 3pm and 7pm any time. It shocked me based on their answers. we have been delayed three times when check in. They could work flexiable based on priorities as the previous customer already checked out at 12pm. I could give 10 if without this happenening.

Great location for the historic and financial centres and opposite the downtown train line so immediate access to the Bay Area. Multiple buses too. Very quiet hotel, excellent service from front desk and room cleaning. Lovely pool. I can’t find a fault with this hotel.

Everything was perfect

The apartment was big and spacious. We were six persons distributed on two apartments. The smallest apartment had one bedroom and the big one had two bedrooms and two bathrooms. Both apartments had fully equipped kitchen, which is perfect. It was shampoo and showergel and toothbrush for your convenient. There was also a iron, but it did'nt work good. The shower was good, no power shower. On the rooftop there was a good swimmingpool and towels. The fitness room was not very big, but had just what you need to do a good workout. We checked out at 12 o'clock, but stored our suitcases in the hotels storage room. Our flight was late, so we had a whole day in Singapore before leaving. The hotel was so kind to let us all take a shower on the toproof and also provided towels for us. Very nice people in reception and housekeeping. The location is good and there is MRT right outside the hotel. We are very satisfied with our stay and will turn back. Recommend strongly this hotel.

Need a new iron in the smallest apartment.

Hotel location is excellent. It is next to a mosque but don't let that deter you. Rather, it generates routine foot traffic to contribute to a safe neighbourhood. The property itself was located steps from Bencoolen subway which, on the Downtown Line, was very convenient. There staff were very friendly and eager to assist with any requests. Somerset was also excellent with their pre-arrival communications. The brightness of the suite was great, compared to a similar property we were considering (30 Bencoolen). AC units in all rooms and main areas ensured everyone was comfortable.

The building is indeed older. Suites could use some refurbishment to bring them to more recent aesthetics. The pool could use cleanings against the outside walls due to mold/dirty accumulation. We encountered two cricket-like insects during our stay which may indicate a deeper problem with the building (insects should not be visible in any high-rise hotel property). While Singapore is expensive, a comparable property in HKG was ironically cheaper. Pricing this property ~ S$200-300 less for our 4-night stay would be more reasonable based on these observations.

The location was amazing! Next to everything and well connected by public transportation. Great pool, gym and jacuzzi at the rooftop (the jacuzzi water was cold which is understandable given the regular weather but still was unusual). The kitchen was well equipped, although you really don't need to cook. There's a food court right at the corner called food dynasty which has good variety and low prices.

Internet. The wifi was quite slow at 10 Mbps or less. We tried both the regular wifi and the vip connection with the free membership and neither worked faster. It was steady, never stopped working, but it was slow. The apartment was comfortable but not what I would expect for the price but I understand that Singapore is really expensive.

A family favourite that we always come back to. It was wonderful for all of us. The location cannot be beaten. With three train lines within walking distance, and multiple bus options, you can travel to anywhere in Singapore from this location. The place brought a sense of relief and relaxation after travelling or a long day. The staff are kind - allowing us to leave our luggage before we even checked in as we traveled to Malaysia for for a few days, then letting us shower before our 9pm flight.

The location and meal options quieten down at night, much like any cbd would. It won't stop us returning though.