The rooms is comfortable and feels cozy. Rooms are small but not tiny - I find it quite comfortable and always clean. I sleep very very well at VH. The desk is quite ample for working and I can focus because it’s also not too noisy. The front desk staff is always helpful and friendly A++. The cleaning staff are helpful and I’m impressed by their attentiveness. Who doesn’t love little fish crackers and free Oreos daily ;+). Thank to the staff !!

I wish the AC did not blow directly into the bed. I do miss the hustle and bustle of the open restaurant in the lobby, but it looks like another might be in the works.

Amazing location. Friendly staff

As expected, small rooms. Not a big deal but TV provided did not plug into the wall (and so did not work) and one of the lights was flickering continuously.

I liked the free mini bar in the room the guy whose on duty in the reception for morning shift is very nice. He upgraded me from queen-size bed to kingsize bed plus he is very approachable sorry i forgot the name. and the Filipino guy housekeeping as well is very helpful and approachable. The area of the hotel is very nice … everything you need is nearby the hotel. 7/11 just in the bottom of the hotel

-Their was a housekeeping lady whose morning shift was very rude when i asked for a water bottle she’s like “You go there … your room is not my area of responsibility” very unrespectful. - I wish checked In time is a bit earlier.

What particularly stands out for this small hotel is its central location in the city with a bus stopping directly in front of the hotel and a metro entrance a very short distance away from the back door of the hotel. We liked this hotel particularly also for the helpfulness of its daytime staff who were also easy to communicate with. For a small number of pages in emergency you could even get copies from reception. For example we needed urgently a page for a visa. The hotel has a restaurant on the ground floor next to reception if you particularly like very hot dishes. We had some soup and enjoyed a lemon drink there. The hotel does not serve breakfast. However there is a small supermarket open at all hours next door where you can find anything you need and a shopping mall not so far away on the main road. The rooms are relatively somewhat small but quiet and quite practical and the lift to the upper floors was very efficient. The clothes washing and drying machine provided for guests was also very useful for a very small amount of money. Another thing to note is that you can use your credit card in taxis and in buses and in the metro system, if only at a slightly higher cost, which is really so much more convenient when you are there for only a short stay. We also found it quite easy to order a taxi from reception whenever we needed. In Singapore there are so many things to see. Apart from the museums and food and cultural events, certainly anybody should also try to visit the Night Safari and River Wonders whose staff are dedicated to conservation and prevention of climate change before they leave. We definitely will stay at this hotel again the next time we are in Singapore.

*We liked the location of the hotel because it is center to many areas (such as Chinatown, Little India, Arab street), have 3 mrt stations nearby, and lots of bus stops nearby too. The airport bus is a 2 minute walk away. *The Indian restaurant downstairs was good, 7-eleven and money changer are right next door. *The staff, reception, cleaning and maintenance, are friendly and accommodating. *Easy check in and check out process *The amenities are complete and we enjoyed the minibar a lot.

*The air-conditioning can be loud sometimes *Cleaning, especially of the windows and shower partition, can be improved.

This property is situated right in the heart of the city close to Raffles Hotel, Chijmes and Raffles city mall. Best location to get your bearings if it’s your first time in Singapore. It’s also close to Bras Basah and Bencoolen MRT. Most of the museums are located within walking distance from the hotel. The rooms are very clean and spacious enough for one person but on the small side for two. For a short stay it’s doable. The staff are very friendly and helpful. They offer to look after your luggage after check out which they did for us while we went to chijmes and then to Raffles long Bar.

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friendly staff, fast response and a good restaurant We love the location, which is near Bugis and not too crowded Our event location is in Suntec, and this is also near the hotel. overall value for money for a budget hotel. If I were back, I would choose family room again.

housekeeping, you need to request to clean the room and another day we put the sign but still don't clean the room we stay there for business trip and often return to the hotel at night tired. Of course, we do expect clean bed room when we get back to hotel

Great location! Staff was so helpful I couldn’t make it on day 1 of my booking and I contacted them and they kept my room for me and understood that my flight didn’t go ahead! Staff always said hello when you walk past reception! They offer clean towels and more amenities every day. Would definitely stay here again!

The bed wasn’t the comfiest but wouldn’t stop us from staying here again.

It's really close to a lot of different metro stations, and the bus stop is outside. Close to the main downtown harbour area. Lots of shopping centres and smaller shops near and also an indoor market. The room is clean and tidy, and they provide you with some complementary snacks and soft drinks.

The bed was very hard. And the air-conditioning unit blows straight into your face when you're trying to sleep, which is not nice.

The employees are very friendly, respectful and always make you feel welcome. The ubication is very convenient ( Bugis), transportation, grocery, mall, local market, are close, a 5 minutes walk away aprox.

The room didn't have a closet and it was difficult to accommodate the luggage, fortunately the staff provided us with racks to put suitcases. I could hear a constant outside noise like a power plant. I didn't know what that was.