Stayed here with a friend and we couldn't stop praising V Hotel Bencoolen, especially its fantastic location - it's literally steps away from the MRT station next door (and has a bus stop also close by). The room was also spotless, staff were helpful and friendly, water pressure in the shower was amazing, and I really loved the layout of our twin room which had a cosy duplex style layout.

The room was pretty small, so it was a tight squeeze manoeuvring around the bed. The walls were a little thin, so we were awoken by screaming and crying kids next door because we could hear them loud and clear.

The hotel is close to the mrt and bus stations. Getting around is a buzz. The staffs are very helpful, accommodating and friendly. May, the room attendant on our floor on level 10, is not only friendly but also ensures that our rooms are in clean condition throughout our stay. I wish the rooms are a bit bigger though. Overall, our stay is very pleasant and we would choose to stay here if we visit Singapore again. We would also recommend this hotel to our relatives and friends when they come visit Singapore.

The location was really good with the MRT being next door and close to a lot of great eateries. The staff were very helpful. The only thing that was a downer was the fact that when you arrive in a taxi you are dropped off in a smoking area section at the rear of the property. A large number of the staff are all smoking in a enclosed area and the smell is going into the foyer.

Amazing - location (metro station literally next door, all the museums within 10min walk and great food places nearby), comfortable beds, superb AC. The rooms are fairly modern, cozy (albeit a bit small if you're travelling with a big luggage.) We managed to get a nice view of the downtown as well. Pool was a very nice addition (open til 10PM!). Great shower.

Situated right next to the MRT station, it was very handy to travel everywhere in Singapore, including the airport. The staff were all helpful and friendly. I loved the internal gardens and swimming pool on the 3rd floor. I also loved having a wee tree on our balcony. We had a beautiful little yellow bird visiting it.

I wasn't so keen on the breakfast at the restaurant next door. They would charge extra for basic things like Earl Grey tea or almond milk. The food was OK but a bit repetitive when you're staying a few nights.

The location of the hotel was very good, it was right next to the metro. The hotel was central to everything and We could walk to a lot of some places. The staff were very helpful. I would stay there again.

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Excellent location with MRT station Bencoolen (DT line) just next door! Also many bus lines stop very close. Starbucks and 7/11 are close also. Nice and clean room (though a little small if it were two people and two suitcases, but fine for a solo traveler with a backpack), and I was lucky enough to get a room facing downtown. Considering the prices in Singapore, I'd say this was value for money. Recommended!

The electronics were a bit tricky. I couldn't turn the tv off with remote control, so I had to call someone to turn it off from the back panel. Also the A/C and some of the lights weren't so straightforward. Also no power outlet next to bed.

It was good spacious room

All was good

Closer to MRT and closer to everything

This place is a great location and has bus, train and walking distance to shops and food. The staff are always welcoming and happy to assist. About a $30 Australian cab fare from the airport. The pool looked great, but we didn't get to use it. Fresh water bottles every day and tea and coffee and fridge were good.

There were no power points in the bathroom, and the sink drained very slowly. Two large suitcases take up space, but we just needed somewhere to sleep after being out all day.