the area is ideal to explore the parks and seaside close by. The staff were welcoming and couldn't do enough for you. the breakfast was amazing lots of choice and everything was well prepared and delicious, especially the avocado toast. The bar area was very comfortable with a good choice of spirits and cocktails. I look forward to visiting again.

The only thing that could have been better would have been the addition of a proper wardrobe. We booked a large double bed room which had an open storage unit with a rail. We had to move the coffee machine to accommodate clothing and there were not enough hangers. The room appeared to be more adequate for a one or two night stay rather than a week. But as this was the only thing I would have changed it would not be enough to put me off visiting again

Lovely hotel and presentation. We picked there to stay close to castlewellan castle where our son was for his school trip to pick up later and great location for that. It is right next to castlewellan grounds with a lovely walk from hotel we enjoyed The reception to halls and rooms were all l modern and rooms with excellent layout and space. Bathroom big with great shower, beds comfortable, good hot drink making facilities etc. Staff in there were very friendly and accommodating all of our needs making us feel welcome at every turn with special shout out to Katrina. Food for dinner and breakfast was top quality and beautifully presented. Kids really enjoyed hotel as we. Would definitely go back again at somepoint. Thanks for excellent time!

Nothing

Breakfast at Hillyard was superb. Cooked fresh, lovely selection and a lovely buffet table with gorgeous breads, local butter etc. We had the Mrs Coleman fry and omelette, and both were fabulous. Ate in the restaurant on Saturday night and this has gone a bit 'fine dining' which is fine, but not to everyone's taste. The cocktails in Mrs Colemans bar and the entertainment on Saturday night were superb! Lovely hot water and toiletries and Kingsize towels on offer in the bathroom. Superb!

Please update the coat hangers in the rooms. Ours were awful wire hangers. This is the only negative comment I have!

The hotel was so clean and comfortable and staff very friendly

We stayed here because we were attending the Irish open and i paid £678 for 2 nights b&b and when i went to our room they were advertising 1 night b&b for £99.50, while i understand that there's a markup because of the golf but i thought that this price was ridiculous and prior to our stay i had to pay 2weeks before we arrive even thou i had pay on arrival thru booking.com, the hotel told us that they wanted payment because they were extremely busy because of the golf but i have never seen a hotel as quiet in my life, first morning of breakfast it was just me and husband, i could've had a week in the sun for that price but because it was a special birthday present for my husband i paid it but I'm extremely angry about it the more i think of it.

The Mrs Colemans fry was great. The bacon was like slices of gammon. The inside was modern and TARDIS like. There was a heavy use of young staff, which was nice to see.

There is an option to have room service tidy your room, by leaving the little hanger on the outside of the door. We did this on our second day and on return, the bed was made up, new towels placed on the floor, but none removed from the bathroom. The toilet rim was brown and the holder for the brush part full of water. A hoover hadn't been run over the carpets for a while and dust was quite heavy on the ledge above the bed. Our used tea and coffee cups weren't replaced. The room was top of house at the front facing the busy main road. We didn't mind this really. There were heavy curtains over the windows which you couldn't open to let light in until fully dressed as there were no net curtains for privacy. All in all, we needed the break and enjoyed our stay and the staff.

It was close to amenities, the room was nice,and the staff were friendly. Breakfast was lovely. Had a meal in the Restaurant on the first evening.was ok.

I had emailed about the gluten free option before going,I was told they had GF options on the menu,I was a bit disappointed on the first evening when they couldn't offer me much choice. Room was cold on arrival and a lot smaller than I thought.

It is very convenient and central in the town. Just at the entrance to the Forest Park. Nice hotel and well maintained. I was in Castlewellen for a funeral and the central location was perfect for me. The ensuite bathroom was nice. The aircon works well, but I did not need it as I had the window open. Even though the window was open the room was quiet and secure. I had delhi belly in the middle of the night, probably from something I ate earlier and the porter was exceptionally kind and helpful at 3am fetching me ice cold filtered water. (By the way my illness was not necessarily hotel related). Unfortunately I cannot comment on Breakfast as I was out of sorts and skipped it.

No Car Parking available. But street parking is Free, so it is not a major issue. The room was small but it was fine for a single occupant at that price point.

The location was fantastic, right beside the forest park and really close to Newcastle and accessing the Mournes. The staff were excellent, we had one especially lovely waitress in the restaurant and a really friendly and helpful receptionist. The bed was comfy and the room had air conditioning and heating options. The shower pressure was great. Food in the restaurant was nice and the breakfast was great!

The standard double room is a bit small and basic. No clothes storage, the mirror wasn’t beside the table, and no bath.

We went because we were having repairs going on at home. We booked 2 days before arrival. Hotel was chosen because it was in area we hadn't visited in a long time and wasn't too far to travel. The assistance room was very good, Food was very good, we ate all our meals there. All of the staff were exceptionally helpful, kind but professional and possibly some of the best we have have seen. We have every intention to be back later in the year

Fantastic beds, linens and pillows Great shower. Poor towels Branding good. Service friendly. Food good Bedrooms did not match public areas- bit Spartan. Bedrooms need softening with better seating, pictures,biscuits on tray , hankies. Small tweaks would make this fantastic

As above - location beside forest park excellent. Parking outside full so had to go to public park in square in the town.