It's a very good place to be honest, featuring a decor with string character setting it apart. The facilities are not lacking and the customer service is excellent. Different sections feature different styles. Regardless, thw ambience is great.

I guess the one con would be that it is a bit of a drive to Intercourse but nothing major. The biggest issue would be the lack of a full door leading into the bathroom in one section of the hotel. The rooms there only feature a partial door that does not completely seal off the bathroom from the bedroom. This is quite awkward.

Staff were exceptionally friendly and always professional. They took note that this was a birthday celebration and offered a plate of chocolate covered strawberries on arrival and when we returned from dinner we discovered a trail of rose petals on the carpet and on the bed. These were exceptional extra and thoughtful touches. Soaps and other products were lovely.

Would have been nice to have lemonade or ice water available in lobby and hot coffee in the morning. But really no complaints.

Charming and romantic. The grounds were beautiful especially the garden in the back. Made for a relaxing after dinner stroll. The room we stayed in was gorgeous!!! I felt like royalty. A separate sitting area, high ceilings, crown molding and rustic charm were just some of the features. Oh and aver comfy Kink size bed.

We didn’t have a complaint during our stay. Sine might find the parking to be an issue on a wedding weekend but we were able to navigate that.

Location. The onsite spa and coffee shop made it feel like a little villa in Italy. The super friendly staff was awesome. It was also cool that the site had some history of being a amish tobacco farm. The shower was awesome!

Some things I didn't like was that some of the walls were a little thin and the doors are heavy. So if you're not a morning person, you might be woken up by some doors closing. But it wasn't an issue for us. Overall great stay.

Overall it was a lovely stay. The buildings, room and decor (wonderful vintage feel with lots of artwork throughout the establishment) were all very lovely and the lighting was warm and soft which gave the stay a nice bit of ambiance. The staff was super friendly and helpful! I have nothing bad to say about this establishment, it was a 10/10 experience.

The facility is extremely lovely.

The only bad thing was having my room above the bar. Unfortunately, I was able to hear the music and voices from the bar. Then they had a live band which didn’t help because I went to relax and unwind. It would’ve been nice if they had asked me if the noise would’ve bothered me before putting me in that room. The maid actually didn’t come at all either. Other than that it was a great place.

We have stayed at The Inn a couple of times now for an evening or weekend getaway. The staff at The Inn are very professional and incredibly helpful. They have always walked us to our room to provide details about it. The rooms are beautifully decorated and very clean and comfortable. We also ate at the restaurant onsite, Osteria Avanti. The food there is very good and a convenient walk from our room. All-in-all, The Inn at Leola Village is an outstanding hotel/resort that contains all that you need for an evening or weekend stay.

Couldn't think of any improvements to suggest. The staff and facility were outstanding.

The landscaping and quaintness of the buildings. Even down to the lovely music playing outside as I left the restaurant.

One small thing was that I think my room was above the location of the pool tables, was too loud underneath me to get in an afternoon nap. But they did sound like they were having a blast :)

Staff was very attentive and friendly even while dealing with a bus group! They upgraded our room with no additional cost to a King suite pool side with champagne because it was our honeymoon. Our meal was delicious and our server, Hunter, couldn't have been more gracious. The area was filled with gardens blooming with a beautiful array of flowers. Truly a magical stay !

We were there for only a short time. The gift shop closed at 5 and opened at 10 so I didn't get to shop 😢

Lovely hotel, great staff, great location, lots to do in the area, great on site restaurant.

Depending on your room location, there were stairs with no elevator. Need to know that upfront if you have mobility problems. Our room had a one piece tub/tub surround which was extremely slippery when used with no tub mat nor grab bars. This resulted in a fall our first morning there. This safety issue needs to be fixed.