The hotel was very well located, very close to main attractions in downtowm, restaurants, supermarkets and bus/metro/train stations. The staff was absolutely adorable, very easy going and very nice! The room was very clean! Breakfast was good, nothing fancy but with a selection of breads, chesse, eggs and coffee and yoghurts! We had to leave early on our check-out day and they made us a lunch box with sandwiches and yoghurt! That made my day!

The building is an old style and didn't have elevator. We didn't have any heavy suitcases and we were able to manage it through the stairs.

I had a great stay! The staff were incredibly friendly and made me feel welcome throughout my visit. The room was spacious, nicely furnished, and very clean. The location is excellent, making it easy to explore the surrounding area. Overall, a great experience!

Such friendly staff. Also small things they provide which just makes the difference . For example on arrival I was given a city map and shown where the main attraction are

V Little - maybe larger reception area .

When we arrived at the hotel it was a "front door" onto the pavement but when we went inside it opened into the reception and the breakfast room. The staff were really pleasant and helpful and our room was quite large with our own air conditioning unit. The breakfast was better than expected with freshly cooked food in addition to the "usual" contintental breakfast. The location of the hotel was perfect for us.

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Comfortable family apartment. Great location in the centre and next to a tram stop. Staff were very friendly and helpful. The breakfast buffet was delicious.

Location is great - near the central train station (~12 minute walk), very near tram stop and bus stop options, very near the central downtown area full of shops and restaurants, reasonable distance to some supermarkets. Bed was comfy, bathroom was a good size with a spacious shower. Breakfast was lovely with many options - lots of types of breads, multiple muesli options, coffee, tea, several juices, several yoghurts, fruit, vegetables, cheeses, meats, labeled vegan options - basically pretty easy to find something for anyone. Also had a small fridge in the room, which was handy.

Weird motion-detection lighting in the bathroom which was not sufficient without turning the light on manually. Figuring out the main door downstairs made me feel dumb - I definitely was standing there for maybe two minutes the first time. XD

Perfect localization close to a tram stop. Room was spacious and clean. Staff was very helpful

Air conditioner was place right next to the bed, blowing cold air directly into sleeping person. Food options for breakfast were quite limited

For a European hotel the shower size is WONDERFUL! Excellent breakfast buffet. Very friendly and professional staff. Convenient location near the central part of Bonn.

Some stairs and no lift, but only a problem for people with mobility issues. The staff were very helpful with getting our heavy suitcases to the room.

Family Room was equipped with Airconditioning which was great as it was +30 degrees. Bathroom was modern. The main bed was very nice, the children also slept good on the additional beds.

Reserved a garage and provided the details of the car. 4m70 would fit in the garage, upon arrival this was not the case and we parked on a reserved parking spot. As this was in between stop with luggage in the car this was not ideal. however the car was parked and nothing happend. The bathroom needs additional cabin to place make-up, etc. Now you have to put everything on the floor. The rinsing glass in the bathroom was used and not cleaned. lucky the two drinking glasses were clean. A reservation with 4 people and you get 1 50cl bottle of water and 2 glasses. You can go out to the city but as a welcome this is nice. One thing I do not like anywhere, is the reporting of being short staffed. You always do your best and for me both reception and kitchen staff did there best.

A little, cosy hotel. A perfect place for a short stay. Really good breakfast indeed. Dedicated, English-speaking staff. It's a 1 minute walk from the closest bus and tram stop.

The pillow was cheap and spongy. One can only check in until 3pm, or has to use a key lock.