Parking have big problem in the center of city. At the booking.com there is 10 EUR but we paid 29EUR per night and wait long time for the entrance to parking. It is very BIG problem for guest. Rest of all EXCELLENT!

This is probably the best hotel I ever stayed in, anywhere in the world. The attentiveness and professionalism of absolutely every staff member - is beyond imaginable. Ask something one day - the next day an absolutely different reception shift which you never saw - greets you like they know you for weeks and remembers everything you ever asked during previous days from different reception personnel. And no - there's no "let me check in the computer", they just know! Breakfast personnel - yes, they know what you like, from your previous morning there (and, BTW, breakfast until 11am is a great idea). Everyone speaks perfect English, everyone is always smiling. No idea what's the secret there, but this place is managed in an absolutely perfect way.

A very nice modern hotel in a fantastic position in the centre of Thesaloniki close to Modiano market and ladadika district where you can enjoy authentic greek cuisine. The Ennea roof bar is beautiful with amazing views of the city and the Gulf of Thermaikos. Finally, the staff, in particular Peter and Eleni at the front desk, were friendly, professional and very helpful. FORGET ELECTRA PALACE, MAKEDONIA PALACE OR THE ON HOTEL. THIS IS THE PLACE TO STAY IN THESALONIKI

New, clean, modern hotel. Staff polite. Pet friendly (small bed, bowls and even toys provided).

Swimming pool and roof top bar were not open. Overcrowded during breakfast, did not receive food I have ordered, not enough staff during breakfast.

Location staff politeness facilities

Nothing

The location of the hotel is excellent giving access to the whole city easily. The staff are amazing they are some of the best I have come across being very aware and helping even before you have to ask. The hotel is clean, rooms are great and the roof top bar and pool are a great bonus in a central city hotel.

The only thing that seemed to work a little iratically were the lifts. which seem to have a mind of their own at times. A small point in what was overall an exceptional experience.

Location staff facilities

Nothing

Everything was very good.The staff was very friendly.We take our dog with us and I was very nicely surprised for the preparation in the room for the pets like bed, shampoo,food and water bowls , toy, towel. I think this kind of things are making difference and value of the good hotels. Thank you and we will definitely stay again in this hotel!

Service,Facilities,location

The hotel is nice and stylish. The food at the restaurant is really good.

It's not really the 5-star vibe. There's only one piccolo fetching the car and overall checkout organization creates unnecessary waiting. We got a superior room, which was ok - not big, not a great view but fine. We understood that there is a pool on the rooftop on our last day - it's like they don't care to promote the facilities.

Very modern hotel with a subtle lux finish . The rooms were very comfortable with all the extras you would expect. with the veranda doors closed you could not hear a peep from the street. Restaurant food and service were top notch . The stand out were the staff. From check in to checkout they went the extra yard to make you feel welcome. A stand out was Matianthi. This lady was the epitome of just helpful with a very cheerful disposition. The service staff were some of the best I have seen over 30 years of travelling around the globe. Just the right balance of efficiency, friendliness and demeanour . Jus a bit sad we did not have more time in Thessaloniki .

Some of the modern style light switches could be hard to correctly select in the dark.