room nice and spacious, large bed very comfortable ,clean bathroom. breakfast ,full english for my husband and a veggie version for me, and as I don't eat eggs or veggie sausages extra hash browns and field mushrooms, plenty of food, didn't need anything else. waitresses very friendly and helpful. Dinner , due to having an accident in which my face was bruised and grazed, we had our evening meals in our room as I didn't want to be seen ,although it was a pity as the day after my fall was my birthday and had been looking forward to a nice meal. Instead I ended up with a halloumi burger bun with salad and well done chips, but had a nice fresh fruit salad and sorbet for dessert.

the sheet over the mattress it was tucked under the topper leaving a good six inches of striped mattress showing at the head of the bed under the pillows and as the pillows were propped up you could see the mattress. I thought at first the cleaner hadn't realised but the same thing happened the following morning.

Lovely "Olde worlde feel", very pleasant and attentive staff. Good sized rooms with comprehensive facilities. Cosy feel, not a large establishment. Good quality materials used for breakfast, when available (see above)

Poor operation of wc, maintenance called but no disernable difference. Shower produced only warm water at best. Breakfast buffet was poorly executed in the corridor, looked like an afterthought. Only scrambled eggs available with the full English (few customers took up this option) no fried or poached eggs in a 4 star hotel is inexcusable. However, this situation did not occur the following day, where all options were available in the dining room, table service included, a strange situation I ve not seen before.

The staff were wonderful especially Glynn. The food was fantastic. The hall and grounds are in a lovely setting. Glad I left my golf clubs at home. The par 3 golf course looked beautiful but tough. I think it would have ruined a peaceful weekend.

Ensuite was clean but needed attention. Shower screen was leaking onto the floor, the door handle needed changing, shut the door to and it locked itself so we couldn't get in .Swimming pool changing room was terrible. Property needs general maintenance. But saying all that our stay was still a 9 out of 10

Fantastic location in countryside but only 10mins from Uni of Warwick. Quality of breakfast is good, staff attentive and friendly. Leisure facilities with pool. Relaxed atmosphere. Historic aspects of property. Upgraded to 4-poster bedroom which was huge and luxurious with massive bed! Called ahead to book a second night for which they matched the Genius discounted price.

Some areas need better maintenance and refurbishing. View from 4-poster bedroom was of a permanent marquee! Shower was not working properly and despite reporting this still not working following morning. Mattress was soft and badly dipped in middle resulting in back pain next day.

The staff were brilliant and super accommodating, they moved me to another room without any issues. Kitchen staff were also amazing, they prepared me a meal that wasn't actually on the menu (chicken roast dinner as I don't eat other meats) *could not fault the staff at all they operated perfectly with the unfortunate hand they had been dealt regarding facilities*

While the staff were excellent they were combating poor facilities. My first room had a broken toilet seat and mould by the window (was also above the spa so had a constant whirring noise) My second room had one lamp not working, snapped toilet flush button, a rip in the duvet cover and did have a fair bit of dust (on headboard and light fixtures, tops of picture frames and mirrors etc). The spa facilities were below expectations, the gym was 1 small cupboard - like room, changing room was very small and outdated (not luxury at all). The pool and hot tub was however nice. The general decor definitely needs an update or just a tidy up as door frames had cracked and flaking paintwork (particularly in the newer build wing of the building) and sofas in the hall were very dated and stained.

The room was amazing (with a lovely view) and had what I needed - it was lovely to get a teapot! The receptionist was very friendly and helpful. The bar food was good and served quickly - really appreciated as I got to dinner quite late. The electric car charger was also easy to use and great to be able to leave with a full battery. I used the swimming pool and hot tub which was an added bonus, especially with it being so quiet.

The only negative was the ironing board - it needs a new cover as it wasn't padded and the metal pattern came through onto my dress. I could have used a free towel for the pool too, and maybe a drying facility for my costume that some pools have.

We were here for an evening event but made the most of it by arriving early at check in time. I'd requested a particular style of room when booking and true to their word, the staff had assigned us what we'd asked for in the main building. Proper country house hotel vibes, super comfy, peaceful, and lovely greenery outside. Well-appointed room although the bathroom was tired and a couple of things needed repair or replacement. Wifi in the room was good, so it was easy to finish off some Friday afternoon work bits without worry. Really friendly welcome at the pool and spa and I had a lovely couple of hours swimming and steaming with the place pretty much to myself. Sadly I can't report on the breakfast as I'd had much too good a time the night before. Other people seemed to be enjoying it though and the timbered dining room was lovely. I'm so glad we decided to stay, rather than just coming for the event as we'd done the year before. The staff were also really helpful when I realised I'd left something behind in our room.

The shower pipe and head kept falling off the wall every time you adjusted the tap. This and a crack in the basin suggested the bathroom was due an upgrade.

Location & Food were great. Staff very friendly & helpful. Overall ambiance and building/grounds great

Small details let it down - stopped you giving it highest markings. Small attention to detail/presentation issues like pictures hanging way off straight; blue paper towels left on window sill in dining room, duster on the floor in bathroom etc. Room was really nice but again let down by broken toilet roll holder and catch missing on toilet door so could not close fully or lock.

I stayed a couple of months ago on a fleeting last minute visit to break up a long journey, and came back this time with my wife and dog with a bit more time on our hands to fully enjoy the experience. We had lovely food and drinks in the bar area, and the double aspect room looked out over the beautiful golf course and had a lovely bed that gave us our best sleep away from home in along time. I walked our dog in the evening around the side of the golf course to find lovely fields where she could run and have fun safely. All the staff we met were happy, welcoming and very friendly.

The Olde Worlde feel with a modern twist. Stunning. From the moment we arrived to check out, I cannot complain about anything. We received a lovely welcome, our room was ready, which was perfect. Immaculately clean, fresh soft towels, it was wonderful. We stayed for one of the party nights, ours was Diva night which included a meal. The food was absolutely knock out. 5*, I could rave for another 500 words but would not come close to explain how good the food was. The hotel owner came to chat, she was lovely, a very elegant and classy lady who made everyone feel welcome. Breakfast the next morning was fabulous, a served carvery style with plenty of superb quality produce. Lots of pastry and cereals and juices on offer too. All in all and fabulous stay, we will definitely be back for another theme evening and stay over.

Nothing but a fridge in the room would be an added plus.