Our suite was exceptional! Just like the photo of the room I booked, but even better in person. We loved the three sets of French doors to the terrace, as we used it daily. The bedroom was very nice and large; but, that bath was amazing!! We loved the separate tub. Everything was very clean and comfortable. The staff in the lobby/bar were wonderful and very accommodating. The location absolutely perfect. We could see the Palais de Papes and Notre Dame from our terrace. Would highly recommend this hotel to anyone going to Avignon!! This was my favorite hotel in four cities for an almost month-long stay in Provence!!

There was a question about lighting: the room was a little dark, even with all of the lights on; but, we just opened the drapes and doors, so it was fine for me.

This property is central Avignon. Very handy for access if you are arriving by car (local car parking facilities right across the street) or by train (train station a few minutes walk). Its main rooms front the Rue de la Republique which afford a lovely view of Avignon. A perfectly situated hotel. The staff are warm and welcoming and very knowledgeable. They provided recommendations for dinner which didn’t disappoint. Recommendations for parking when we hired a car, and even provided umbrellas when it rained. The Palais du Papes is a 5-10 minute walk. An ideal base for a city break in Avignon or as a base to explore wider Provence. We were also very fortunate to be upgraded to a suite which was a really lovely surprise

Breakfast is pricey at €18 per person. This is fine if you are someone who eats a lot of breakfast but if you just want coffee and pastries then any of the patisseries will fulfill your needs for less than half that price

The location was incredible, within easy walking distance of all the sights. The hotel was much nicer than I expected for the price--we visited during shoulder season so I imagine we paid less than others might during the summer. The room was clean, spacious and well decorated. There were many wonderful restaurants nearby, so we never tried the one in the hotel.

The elevators were small and somewhat slow, so my sister and I often took the stairs. It did give us an opportunity to see the beautiful decor, though. There were no laundry facilities, though you can have your clothing sent off for cleaning (a little more than I wanted to pay, however).

Location was excellent. We took the train to Avignon and it was a short walk to the hotel. It is also a comfortable walking distance from all of the sights. Our room faced the back, so it was very quiet. The hotel has a modern decor. The front staff was always helpful. Everything was clean and the bathroom is quite large.

Our room felt a bit small. We had to move the chair around to be able to get out of bed easily. (Not all the rooms are the same layout though.) One thing to note that some (all?) the rooms have a glass door to the tub/shower and sink area and there is a large window (with a dark curtain) right next to a bathtub, so if privacy is an issue for you, you should check this with the hotel prior to your arrival. Also, the bathtub is quite high, so someone with limited mobility might find it difficult to get into.

The hotel is in a very nice looking building on the Main Street of Avignon, about 500 m. from the palace. The room was tastefully appointed and comfortable. The view from the room was quite spectacular.

I wish the staff had told us to not try accessing by car when we called ahead. There are strict restrictions in the city center and it is better to just park and carry bags instead of negotiating passage by car. Also, a couple of hours before arriving, we attempted to contact the hotel by phone for over 30 minutes! We tried 3 different times and got the recorded greeting each time. Even after waiting over 10 minutes each time, no one picked up. We ran into problems in the city and walked to the hotel to ask for help from the employee who did not pick up the phone! And he was as unhelpful as one can get! When confronted, he was not apologetic and offered no explanation - in fact the phone ring had been muted.

The location was perfect for a first visit to Avignon. Walkable to all the sites and the train station but in a quieter area. The property is a beautiful looking property in all ways . The external look, the public areas and the room itself . The room is large, aesthetically beautiful, quiet, had a very comfortable bed and great bathroom with a window. The quality of the buffet breakfast and breakfast room and service was very good.

Small things. A bar fridge and the reading lights could be brighter and the shower could have a grab bar.

We had a triple suite on the top floor so it was extremely spacious, including 3 balcony’s and a view. We thought affordable to have so much space for what we paid. A lovely hot and cold breakfast was also included in the price of the suite. Plus a robes and slippers. Hotel was very clean, staff was very friendly. Location was great!

Elevator is tiny, but at least they have them. And we had to take two elevators to get to the top floor in another wing, but also minor.

It looks small and all but it is very comfortable. There is a lift within the building which is a huge plus! Good location as well as it’s super near to the Main Street of activities. Love the bar as they allow BYOB with corkage of 7 euro. Laundry services is good and cheap too which is helpful to wash the few items.

The room we were in face the road so we could hear the occasional talking, movements of rubbish truck during the night. Not overly loud but it would still wake a light sleeper up

The hotel it was very close to train station and also to all the important sights. It was clean and the rooms big and spacious. I had a room overlooking the pedestrian area. Lovely. Unfortunately I had to cut my stay short for personal reasons and the staff was so polite and ready to help. Thank you so much! Highly recommended. I will choose this hotel when I’m back at the area.

Nothing I didn’t like.

The staff. I have stayed at BW in the past in Bordeaux and Nice. I have been consistently impressed and pleased with the staff. Two women at the front desk, Audrey and Angel, were exceptionally helpful and hospitable. They patiently engaged with me in French knowing I am working on learning the language.