Location, the building, check-in / out process, parking

Unnerving exit to main road. Very narrow and cant see oncoming traffic very well. Glass panel between toilet & room unsuitable for family stay.

The housekeeping is doing a good job in keeping the the room and hotel environment clean. Water pressure is strong. Self check in and check out make it more friendly users. Have a snack vendor machine.

The parking lot is not big.

Despite that it is near a roadside but amazingly it is quiet. Money worth and easy to check in/out, through its self service mode. Very clean room, and good bed to sleep in😁

There is a water dispenser at the lobby, if only owner can place a few paper cups by the dispenser.

Space big enough, water pressure strong enough

The Aircon is a bit old style that without wings and make the air quite dry

I came form selangor. During work stay, at check in, the staff very helpfull on process at entry door. When chek-out upon return home. Not aware, I have left one of my valuable small gadjet ( size of hand palm ) slide in the bedsheet. Been searching upon reach home but could not locate it. By whatapps, the admin info that the staff found the item dan the admin inform and ask about it to me. I come back the next week, the staff return the item safely. Really appreciate their honesty. Assure will come back.

Everything! Room and bathroom very clean. Surrounding also clean. Easy for parking. Instruction for self check-in. & check-out very easy and simple to understand. Got water dispenser and glass outside of the room. Air-condition function well, got mirror half body, provide toiletries (towel, toothbrush, toothpaste, body wash and shampoo). Room bigger for couple like us. Please come here.

A bit hassle to get water from outside, but okay laaa, still manageable. And way to come to Luna Hotel a bit jammed. Also during our stay, this hotel is fully booked, expect to have a bit noise coming from outside, people talking and walking, but manageable for us.

The property is clean and comfortable.

None.

Location: Easy to locate, right at the centre of trafic. Nice building, keeping the heritage looks of it. Well kept and maintained. Ample of parking (free) despite tight corner around the property. Hotel: Interiror of the hotel simple and clean yet cosy. Very clean inside and outside the building. Easy and safe self check-in. Water filter for hot/cold placed on every floor Host very accomodating, contact us right away after booking is made. Any enquiries is just a Whatsapp away Room: VERY CLEAN 💜 Nice decor, simple yet cosy Nice touch of the cute moon light feature No musty/odor despite carpeted floor. Have qiblah sign Super fluffy pillow yet still supportive, not too much sinking (got 4 pillows) Bathroom clean Toiletries provided Water pressure good Linens and towels clean, dry, no smell TV works well

Would prefer a vanity mirror in the room, its troublesome to get ready/do makeup when theres another person using the bathroom 🤭 Mattress cover would be a nice touch for added comfy, but bed and comforter are already so comfy, just the mattress is a tad bit hard to my likings (i still sleep soundly through the whole night tho💜) Tiny yellow mark on the toilet seat, probably from a ciggarette butt

Really nice for the price ! Nice and cold self-service water machine, hot shower, comfortable bed, nice and cold air conditioning

It's a self-check-in and check-out. There's no reception. They send you the information on WhatsApp, but it's a bit complicated if you don't have internet and if you arrive early. Luckily, an employee was there and was able to open the luggage room for us. Also, a bit far from the main GeorgeTown.

Everything was exceptional and a great value, except for the broken shower head that needs to be repaired. It could have easily been a 10/10 if it weren't for that. It would also be great to have a dedicated laundry area for added convenience.

Everything was exceptional and a great value, except for the broken shower head that needs to be repaired. It could have easily been a 10/10 if it weren't for that.