Available parking for guest and accessible at all times.

The parking size was too small increasing the chance of getting your car easily dented.

Room space and staff receptive to needs when asked.

Parking lot too far for individuals with mobility issues. Dropped off spouse but had to walk back alone in poorly lit walkways to hotel entrance

Check in was fast, easy and earlier than expected! Got a very nice message from Jakelyn once I reached my room on how everything is so far. Parking was nice, easy and plentiful. We were there for the Cal / San Diego State football game and had a pleasant unexpected surprise that the SDSU team was also staying there! Convenient to freeway access and eateries nearby. The room was very nice (1120). Room was clean, beds comfy, bathroom was very clean. Check out was fast and easy as well!

Very little to complain about; the room didn't see to get as cool as it could have or should have. The restroom did not have an active fan. This is a bit nit-picky, but the bed closest to the bathroom could have used an outlet for phone charging.

The hotel itself is great. Our room was very nice, clean and had everything that we needed.

The fact that parking at the hotel is $37 a night is outrageous. I don't mind paying a bit more for a nicer hotel but to charge your guests this much on top of the already "higher" room rate is unreasonable. I was also very disappointed with the fact that despite having 3 elevators in the building, my family and I had to wait for an elevator at least 10-15 every time we left our room. To make matters worse, there are no alternate means of getting to the third floor or above as I was told by a gentleman at the front desk that the stairs require a code and are only for emergencies. This was a huge inconvenience for me an others guests.

Good

Drove 120 miles on 6/3 to be close to Sharp Memorial hospital. Wife had chemo port installed Tuesday. Had very restless night. Went to hospital 9am Wednesday for labs and 1st chemotherapy. Finished at 5:45 in afternoon & drove home. I asked for late checkout till 2pm. Was charged $75 for a short nap. Paid for room, breakfast. Feel hotel shouldn’t charge that. Said policy. No compassion. Going to be coming back at least 6 times for chemo plus extended stay for surgery. Charge for late checkout under circumstances is a greedy policy. Jim Webb 619-992-3237

The maid did a wonderful job cleaning. Parking is like a cave and the few parking spaces in front get quickly taken. The second night I was there the room upstairs must of had children. They were playing around and running. It was so loud i couldn't sleep.

I didn't like that I had to put a deposit. I didn't use any of your services or the little store. I feel you DON"T have the right to hold my money hostage because I may or may not use them. The traffic in this area is terrible and we were stuck in intersections with no were to go.

Comfortable bed super nice pillows! Nice size room loved having a mini fridge in the room too! Out of all the hotels we have stayed in this was by far the most comfortable bed! I slept like a princess!

We had a handicap accessible room the water from the shower sprayed out and made the floor super slippery, also not a lot of light in the bathroom to do my make up. One other this I really missed was a long mirror so I could have see what my outfit looked like all together. Also the shower head bar in the room was very loose

Very friendly staff. Made me feel welcome! Smooth elevator. Room was clean and tastefully designed. quiet and restful time spent. The food was delicious! It was a lot of food and I'd wasted a lot. I should have checked the child's menu. Will next time.

The live TV guide didn't matched what was actually showing. Had to do a lot of channel surfing, but it was ok. The USB connectors on the bedside lamps weren't working. The one on the lamp next to TV was loose and I had to jiggle it around before it connected.

Nice stay everything looks so nice and pretty. The staff was really polite and helpful they helped with a situation in the room right away. No complaints at all.

The parking shouldn’t have a fee if you’re a guest at hotel.

We never ordered anything from the hotel because of the $225 charge for nothing.

One of the staff in the front desk charge us $225 dollars he didn't even explain it well cause, I know I already paid in advance for our stay but all of a sudden the time we check in he is charging for something that we didn't even use it. for me it does not make any sense to charge that kind of amount.