Really nice hotel. Rooms were really clean and spacious. The buffet for breakfast and dinner was good with a wide choice every day. Staff were helpful. The hotel was a 5 minutes walk from the village/town which had loads of lovely restaurants and bars right on the beach as well as comfy sunbeds you could rent for the day very reasonably. It was much more relaxed than the hotel pool. There was a bus stop right outside the hotel with hourly buses to Kos Town and other areas on the Island.

The main pool area was really busy all day and mostly occupied by all-inclusive guests. The quieter pool was more relaxed but the water wasn't that clean by the end of the day.

Beautiful place run by a great team of staff. We got in late on the first night due to flights being delayed so the restaurant was closed but they'd save us food so we didn't miss out on the meal we'd paid for. And they were very flexible with late check out when we had a late flight home, helped us get to really enjoy our last day on the island so we really appreciated that. We had everything we needed and the room was spotless and spacious with really good air conditioning and shower. Buffets for breakfast and dinner have great choices and plenty of it. Would definitely recommend to others to stay here. Really strong family feel and great location for the harbour to take a boat trip to ther islands. Great value for money too.

Can be quite windy but thats down to the weather not the hotel and there are sheltered spots around the pools with plenty of loungers so wasn't a problem for us.

Exceptionally friendly staff, great customer service, spacious hotel, meals, rooms, location and hotel views which all resulted in a most enjoyable stay at Mastichari Bay Hotel. Thanks to the whole team!

Having booked a king bed we got two single beds pushed together which was disappointing. Having to refill your water bottles at the pool was a surprising inconvenience. An adults only pool would’ve been nice. The gym is in urgent need of a refurbishment overall. Equipment as old as the island itself !!

The hotel is stunning - lovely wee streets between bungalows, tonnes of flowers, clean and well maintained. The room was spotless, air con kept up with the 34° degrees heat beautifully, comfy beds with crisp linen. Most amazing - the staff: from reception, to dining/wait staff, bartenders, housekeeping - everyone took great pride in their jobs and did their best to be kind and accommodating. The pools were very clean, the food fantastic, what else could we have asked for? It was great to have the flexibility of going all inclusive only on certain days - so if we were out all day to the water park or to Kos, it didn't feel like a waste of our moneys.

After a long thought, the only thing I would suggest is to add a few more cocktails to their all inclusive list (maybe a 'Cocktail of the Day' or similar) - although definitely not a big deal, still more than enough choices were offered.

The location was good, the hotel grounds and gardens are beautiful very impressive. Our room was large and spotlessly clean. Plenty of sunbeds available. Reception staff where very friendly and super efficient we requested a kettle and cups for use in our room it was sorted quickly, asked for a mattress topper to make the bed softer that too was sorted quickly. Breakfast was good lots of choice always a table avaliable.

That the quiet pool area was not really quiet, it needs to be a adult only pool area.

A fantastic place. We travelled wirh 3 kids and had a nice spacious studio with 2 rooms with a sea view. We asked for a quiet room and we got it. Whatever we needed from reception they did it for us with smiles. Very professional customer service. Delicious food, a very big choice. We had HB and went for lunch to local restaurants. Nice option to hire a car directly from reception and travel to Kos town. We will recommend this hotel to everyone. And definitely will come back.

A little arrangement in a gift shop but I hope manager will deal with it.

Beautiful and peaceful location with a private beach. Sunsets were amazing. Comfortable and clean room, staff really nice. Food ( breakfast and dinner) had good selection for all choices. The hotel booked my taxi from and to the airport without problems, good communication by emails and face to face. I really considered coming back again.

No air conditioning in the gym, making hard exercising with the heat even in the early morning.

The room was very spacious. The cleaning and gardening staff did exceptional work. The quiet pool area is a brilliant idea. If you like cats, there are many.

The safe is a bit old fashioned, you need to request a lock and it cannot fit a laptop. Same for the lock of the room, it got stuck and we couldn't get in. The food is more international than greek.

The location was amazing, staff was very friendly. We barely stayed at the hotel, but were overall satisfied with it.

The food buffet had quite some variety, but the hygiene behaviour from the guests was not exactly the best. Of course the hotel cannot influence third party behaviours, gut maybe reconsidering the buffet system could be an option. Providing also a coffee option apart from that from automatic machines would be a plus. The bathroom in our room wasn't very clean and the hanging curtain was somewhat annoying. There was unfortunately a lot of noise early in the morning close to our room.

The hotel staff were all very helpful and friendly. The restaurant staff were very attentive and did their job well. The food was delicious, the room was spacious, clean and had a fantastic view. The pools were great. Great location within walking distance of shops and bars and restaurants

Shower kept fluctuating and was boiling hot even when set to lukewarm