Staff, cleanliness, quality of breakfast, loved the hotel

Bar meal awful first night, hotel very busy but quality of food awful.

The room was gorgeous,we stayed in the junior king suite.It was a large room which was separated by a glass wall,there was a large tv in the lounge area and the bedroom.The bed was exceptionally large and very comfy.The staff were very friendly and helpful.Our food in the restaurant was amazing,we asked to meet the chef and were surprised when he came out that he was a 19 year old lad called Harry.We told him his food skills were amazing! The breakfast was very nice it was buffet style and the selection was vast.

The restaurant at breakfast was quite busy and chaotic,where we were seated wasn't good as we were sat right where people were walking back and forth to the buffet.

Everything was great! Safe, clean, breakfast was amazing! Yasmin on reception should get a pay rise!

The hotel didn't give me the room I had paid for initially. I had upgraded to a twin double bedroom. They nearly gave me a standard twin. Yasmin sorted this ASAP! Another member of staff had messed up the rooms so badly, that I was nearly charged for other items on my account, that were not mine. Yasmin sorted it, and actioned my refund for my £50 deposit, minus my parking.

I recently stayed at this hotel with my two children, and it was truly a wonderful experience from start to finish. The entire place was spotless, and the staff were incredibly friendly and welcoming. They went above and beyond to make our stay comfortable, even adjusting the food menu to suit our needs. What really made our visit extra special was the thoughtful gesture from the hotel manager, who surprised my kids with a gift box filled with treats. It was such a kind and personal touch that made us feel valued and appreciated. Everything about our stay was perfect, and I can’t recommend this hotel enough for families. We’ll definitely be coming back

The grand old building is in such good order. Staff are attentive and know what you need before you do. Room was immaculate and the breakfast buffet and menu are extensive and excellent quality. Fabulous Margaritas in the beautiful bar.

The sat nav was useless in finding the hotel. It's set up high above the ring road and you access Victoria Station Road via Furnival Road near the Blonk Street junction. You drive past the Best Western Hotel. Took a bit of working it out in the rush hour on a Friday night. The private function on Saturday night meant no access to the bar area in the evening and the party went on till late. We were so tired from exploring Sheffield we slept fine.

The staff were friendly and helpful. The food was exceptional and possibly the best meal we’ve had in a hotel.

We arrived at 4pm , 2 hours after check in opened to be told that the bookings for the previous night extended their check outs so our room wasn’t ready and wouldn’t be ready until approximately 7pm. We were offered 2 complimentary drinks each which was appreciated however due to their being a conference and the entire Swansea City football team (the late check out from the day before) it was very chaotic and crowded in the bar area and was very overwhelming at times. I felt we could have been contracted prior to our arrival to inform us of the delay.

Friendly staff, location is close to city centre and plenty of parking available Didn't hear any noise at night

Touch ups needed in the room and mattress is super firm wasn't keen on taking a £50 deposit on arrival although it was given back to us we've stayed in many hotels before and this is the first time it's happened I can understand why they do it so people don't do runners without paying for their bill View out the room not so great but that's not anyone's fault just for anyone booking please don't expect lovely views because its not the only views you'll get is of Sheffield city centre

Lovely big room and communal areas. Comfortable bed. Nice toiletries. ‘Festival Welcome pack’ on arrival as we were heading to Tramlines. Good breakfast and really helpful and attentive staff

Smoke alarm was flashing during the night. Bathroom was a challenging shape and shower head holder meant the shower didn’t aim straight. Lift needed a clean.

Bedrooms were spacious and well furnished. Bed was very comfortable. Staff were lovely. Good selection at breakfast

I was under the impression breakfast was included in my original price as this was specified on my booking. So that was an extra £48 on top of the £306 I had already paid. Had £100 charged to my card for breakfast and parking. Have not been refunded the £40 overpayment. Will contact the venue however I was informed this would happen automatically.

A historic hotel in Sheffield city centre with 105 newly refurbished bedrooms, an elegant Restaurant and guest Quiet room, Ball room and Bars. Situated at the site of Sheffield’s historic Victoria train station, the hotel was considered one of the most complete and luxurious hotels in the United Kingdom when it was built in 1862. It was given its “Royal” prefix after a visit of King Edward VII and Queen Alexandra in 1905. In 1860, James Radley, founder of the Adelphi Hotel in Liverpool, suggested to architect Matthew Ellison Hadfield that Sheffield required a first-class hotel. “Merchants from America, the Continent, and elsewhere, have frequently returned to Manchester and Liverpool, instead of remaining in the town.” This spurred the Sheffield architect into action, enlisting local businessmen, and choosing a site next to the Victoria Station. The 19th-century Grade II Crowne Plaza® Royal Victoria Sheffield hotel stands in quiet grounds off a private drive in Sheffield city centre. The hotel has 240 car parking spaces on-site. Sheffield's shops, theatres, museums and Ponds Forge water sports complex are within walking distance of the hotel. Room 214 was elegant and spacious with all the needs a guest requires for a short stay in the city whether for business or pleasure. QCD (Quality, Cost and Delivery) Breakfast was a sumptuous Buffet of Hot and Cold/Continental, English and Yorkshire. All the Crown Plaza Team where both friendly and attentive make the guest feel special and cared for. We had the pleasure of meeting John Conroy one of the co-owners of Hotel Crown Plaza (Hermann Beck and John Conroy) whom was most interested to know if we were enjoying our visit and stay of which we were delighted to proffer our delectations and enjoyed our discourse and discussions!

Room 412 has a small bathroom disproportionate to the expansive 2 x double bedded Room. The narrow bath and shower unit was almost dysfunctional - would be better to loose the bath and engage a large modern shower unit. Equally loose the bidet and install a double sink more appropriate for a 2 x double bedded room. Please install a functioning/reachable toilet roll holder!