The hotel is in a northern suburb of San Jose set in large, beautifully landscaped gardens rich in local bird life. Service was polite and professional. The bed was comfortable and the room was quiet.

The restaurant food at dinner and breakfast did not seem up to the standard of the hotel itself. Breakfast choice was quite limited considering the large number of guests. Dinner was bland and the glass of wine ordered was stale though the waiter replaced it with a glass from a fresh bottle. A sandwich specifically ordered for a vegan lunch companion contained mayonnaise and had to be sent back.

We love this hotel and have stayed here several times. Breakfast is excellent and is included. Love walking thru the extensive and beautiful park-like lawns

The "mountain view" room we were assigned on our second stay in two weeks was very poor with regard to view. It looked out across the roofs of the lobby and dining area. Terrible view, probably the worst from that side of the building. One week earlier, we were given a garden view room. We paid the same for both rooms!

Enjoyed the restaurant space, the large windows allow light to enter. the variety of the food was good. Liked the breakfast juice and fruit selections. Steak at dinner was excellent. Staff were all friendly, courteous and helpful. Enjoyed the relaxed atmosphere. The decor in the hotel is bright and colourful. Loved the gardens.

Road-facing rooms can be a bit noisy due to traffic but not overly disturbing. Perhaps some double-glazing on the windows that side would help.

The gardens are beautiful and well maintained. We spent the morning birdwatching. There is a nice pool and well maintained tennis courts. After spending 2 weeks staying in simple accommodation across Costa Rica, this was a nice luxurious way end our holiday. Staff were nice considering they were working on Christmas Day.

Breakfast and dinner were ok, nothing remarkable considering the 4 star status of the hotel. You have to ask for fried eggs / omelets from a waitron. They will not ask you or offer this. We saw someone else ask for it which is when we realised this was a possibility. When they we received our eggs they were executed very well.

This hotel was recommended to us by friends who spent a lot of time in Costa Rica as a great respite after a red-eye flight before heading out to the mountains. We loved it! While it is not luxurious, it is pretty and clean, the air smells great, and it has a good vibe. The botanic gardens are exquisite. What a surprising delight! And our room was completely quiet. The beds were super comfortable and we never heard a sound. The staff were lovely and the food was great. Highly recommend!

Can't think of a thing.

The room and the hotel are very nice, the gardens are gorgeous and an attraction in itself. The location is very convenient, close to shops, restaurants and San Jose (by car).

The breakfast is very poor quality and the coffee is the worst. I don't understand why in Costa Rica (the house of coffee) you can serve such a bad coffee.

The room was very comfortable and spacious with lots of small touches which made our stay enjoyable. The gardens and pool were exceptional with lots of birds and beautiful flowers. The staff were very professional and helpful. Breakfast was very good.

We had a room overlooking the car park and road which was very noisy.

The gardens are magnificent. The hotel was very comfortable and the staff at the front desk were extremely helpful.

We were meeting a group of people and we wanted to get together in the early evening before dinner to swap stories and get to know each other. We tried to go into the bar at 5pm and were sternly told that the bar would not open for an hour! We were going to be a group of twelve, as people trickled in from various flights. The orders that we would have put in would easily have offset the pay for a person to provide us with beverages!!!!

This hotel was simply immaculate. The staff was excellent. I last stayed here about 35 years ago. Was delighted to see the hotel still had its charm and remains extremely clean. The breakfast was very good and filling. Just a great place to stay.

A lovely, well appointed hotel that's close enough to the airport for a stay before or after landing and the grounds are absolutely superb! Truly beautiful park like gardens with a plethora of birdlife.