We were comped a breakfast one day and it was good. We had breakfast elsewhere the other mornings because it was cheaper. Very nice front desk clerks, we talked to many and all were very polite.

House keeping and the shower. The tub wasn't very flat to have room for your feet and had a very slippery shower. Not very much hot water. Garbage needed to be emptied and wasn't, bed was never ma

Nice and clean

We were supposed to get breakfast coupons for free breakfast and we did not get them. I even called and asked about free breakfast and was told they had breakfast but we had to pay so we went out to breakfast. We left a day early and was told the manager would call me about a refund but never heard back.

Room was clean and comfortable. Good location from highway.

There was a lot of noise outside our window...may have been water falling off rooftop and hitting something on its way down...it was annoying. Then, during the night, there some some continuous noise blowing air off and on. I'm a very light sleeper, so kept me awake all night. No longer offer complimentary breakfast service. Now charge for food.

I had my grandkids this weekend and they wanted to swim so I seen Holiday Inn had an indoor pool and that's where we stayed they love the pool the breakfast was magnificent they swam they had a blast the staff was excellent the location was great and again the kids love the pool I forgot my bathing suit or I would have got in as well but next time I will definitely be back definitely be back please thanks so much for the good hospitality

The only thing I didn't like was that we had to leave that we couldn't stay longer. I wish the room had blackout curtains, but it was still great!

Friendly staff.

Room was not serviced after my second night. Toilet paper not replaced and I had to go to the front desk for some. Multiple breakfast items were not available due to not having things including biscuits

Accessibility,cleanliness,fitness facility.

Bottled water in the room would be nice, as well as a map or directory to local restaurants and shopping ,Pool too crowded for size . Not enough seating indoors for pool observation.

Front desk clerk exceptionally helpful and pleasant. Clean comfortable room, as I expect from IHG

Not enough time to enjoy Lexington, maybe when I head back home. Jacuzzi bath tub would be great, but over the top.

Great location, super clean rooms, all the amenities were great. The complimentary breakfast was awesome.

The receptionist was a bit rude. I expect a more professional behavior.

The property was great

I changed my dates and took off 2 days the property approved it but booking still charged me the 2days and I changed dates ahead of time

Stopped to stay on our way to Gatlinburg. Hotel was very clean, bar with a very nice bartender and in walking distance to many restaurants.

Bed was very soft. For some that might be a good thing though